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Trinity Cadillac
Englewood Cliffs, NJ
672 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 672 reviews
April 16, 2024
Great experience buying my new Cadillac CT5 at this dealership, with a wonderful salesman Issac Jefferson. dealership, with a wonderful salesman Issac Jefferson. More
by steven1029
Verified Customer
Helpful April 15, 2024
Great Service, very helpful and friendly, Clean office and quick turnaround time Joe was awesome and quick turnaround time Joe was awesome More
by william.nazarian
April 12, 2024
Walter is true service advisor who trying to help client's needs and wants. Unlike service writer, Reynor who threatened and ripped off his customers. Walter was the reason, I stayed with them. client's needs and wants. Unlike service writer, Reynor who threatened and ripped off his customers. Walter was the reason, I stayed with them. More
by Blueocean
Employees Worked With
April 12, 2024
This is an excellent service center. They treat every customer like a family I will always recommend They treat every customer like a family I will always recommend More
by EDDIENYARKO1957
April 10, 2024
Excelente servicio muy amables con mucha paciencia y todo muy claro y bien explicado los recomiendo 100% muy claro y bien explicado los recomiendo 100% More
by elimartinez438
Employees Worked With
April 10, 2024
Sunni was great and helped me to make this purchase very easy. All together my experience with her, the sales manager and their financial expert was awesome. Definitely recommend them!! 👍🏻👍🏻👍🏻 easy. All together my experience with her, the sales manager and their financial expert was awesome. Definitely recommend them!! 👍🏻👍🏻👍🏻 More
by zsolt.george.boka
April 10, 2024
Very professional and helpful, customer service was excellent. Very pleasant. Would definitely recommend her.Thank you. excellent. Very pleasant. Would definitely recommend her.Thank you. More
by Singhrandy73
Employees Worked With
April 08, 2024
Explained the process in detail. Very patient. Kept me updated.. Advised on vehicle diagnosis. Very relaxing environment Very patient. Kept me updated.. Advised on vehicle diagnosis. Very relaxing environment More
by kjraheem212
Employees Worked With
April 08, 2024
Good service. Timely completed. Car was clean. Shuttle was good and Joe kept me updated. Timely completed. Car was clean. Shuttle was good and Joe kept me updated. More
by MJMIDDLETON
April 08, 2024
Waiting for the finance manager to return calls for a month! I am supposed to get a credit for plate transfer and they sold us a sprinter van with 1 key, it cost $750.00 for us to make another key! The m month! I am supposed to get a credit for plate transfer and they sold us a sprinter van with 1 key, it cost $750.00 for us to make another key! The manager also didn't listen when I asked to put loan under my name and he put under the business which cost us a much higher percentage!! The day we purchased I wasn't feeling well and feel that I got taken advantage of. The salesman was very nice, but not that knowledgeable about this vehicle, but it wasn't a cadillac so I understand. More
by superrooter123
