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Trinity Cadillac
Englewood Cliffs, NJ
678 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 678 reviews
June 09, 2023
We'll. I bought a vehicle that claimed to have a clean Carfax, but had so much bondo, I couldn't even have a magnet stick on the truck. Never met a bunch I bought a vehicle that claimed to have a clean Carfax, but had so much bondo, I couldn't even have a magnet stick on the truck. Never met a bunch of bigger conmen from the sales staff to the uneducated sales manager. To the unqualified service technicians they have working there. 177 point inspection was promised, and not delivered. After a week of fighting for my money back, I find out that they sent my certified check after they cashed it. Real honest establishment More
by Njneweraplumbing
Employees Worked With
Charles Serpone III, Natalie Porcelli
Helpful June 05, 2023
What a nice experience we had at Trinity Cadillac! Really super, helpful and accommodating folks. Keep up the great work! Bobby Grayson and Guy Stroman Really super, helpful and accommodating folks. Keep up the great work! Bobby Grayson and Guy Stroman More
by Bobby Grayson
June 01, 2023
Best experience I’ve had purchasing or leasing a vehicle. Thanks to the Trinity team, and especially to Sunni for taking such good care of me! Thanks to the Trinity team, and especially to Sunni for taking such good care of me! More
by JB1234
May 30, 2023
Great service! Saved me time and helped me get the car I wanted for a fair deal. Saved me time and helped me get the car I wanted for a fair deal. More
by Awadallah230
May 27, 2023
The salesperson was so gentle with her approach to selling the car. No pressure whatsoever selling the car. No pressure whatsoever More
by madams88
May 27, 2023
We purchased a brand new CT5 Sport from Trinity and could not be happier. Charles was our sales rep and he’s absolutely wonderful. He is extremely knowledgeable, kind and so easy to work with. Charles went a not be happier. Charles was our sales rep and he’s absolutely wonderful. He is extremely knowledgeable, kind and so easy to work with. Charles went above and beyond to make our car buying experience top notch and he succeeded above our expectations. He put a deal together for us in no time and we could not be happier with him and the outcome. I HIGHLY recommend Charles @ Trinity Cadillac. More
by Jaclyn.coffman11
Employees Worked With
Charles Serpone III, Rick Maher, Juan Torres, Natalie Porcelli
May 26, 2023
Our saleman, Charlie was extremely helpful! We live over 4 hours from the dealership, Charlie went above and beyond to describe the vehicle and make the purchase as smooth as possible. We live over 4 hours from the dealership, Charlie went above and beyond to describe the vehicle and make the purchase as smooth as possible. More
by bsixeas
Employees Worked With
Charles Serpone III
May 26, 2023
Our salesman was extremely accommodating and went above and beyond to make the deal work as we wanted. Would definitely recommend! and beyond to make the deal work as we wanted. Would definitely recommend! More
by missbritt17
Employees Worked With
Jason- Finance, Charles Serpone III
