Trinity Cadillac

Super! Kind and professional treatment from the sales person, receptionist, finance manager and general managers. Additional kind helps from other staff f Kind and professional treatment from the sales person, receptionist, finance manager and general managers. Additional kind helps from other staff for the blue tooth set as well as automatic driver seat set up. More

Great Service, Awesome Facility & Loving my new car! Customer service was great - salesperson was patient and very helpful! The Finance Manager, Evelyn got me a better loan rate than my own bank and I co Customer service was great - salesperson was patient and very helpful! The Finance Manager, Evelyn got me a better loan rate than my own bank and I couldn’t be more happy. More

The Dealer you go to MAKES A DIFFERENCE ! My wife and I visited a Cadillac dealership in northern NJ on Route 17 and were greatly disappointed in the way we were treated. The receptionist My wife and I visited a Cadillac dealership in northern NJ on Route 17 and were greatly disappointed in the way we were treated. The receptionist was very nice and called over a salesman to assist us. When we asked him for information about the soon to be released XT4, he pointed us to a video playing on a TV in the back of the showroom. We tried to engage him in conversation about pricing and he simply said he didn't know. While in the showroom we also saw a gorgeous XT5 and again asked him about pricing (purchase vs lease). His answer.... as he was walking away..... $3000 down and around $450 a month. Maybe it was the way we were dressed or the fact that we didn't look like the Cadillac type (this would have been our first) but we both looked at each other and walked out. The next day I looked at the Englewood Cliffs Cadillac site and we decided to pay them a visit. We were greeted by the Receptionist, advised that a Salesperson would be with us shortly and offered the use of their lounge while we waited. Jerome Barnes approached us, introduced himself and asked how he could help. After explaining the XT4 and when it would be released, he proceeded to show us a new XT5 that caught our eye. Jerome was awesome. He didn't give us any BS, didn't sugar coat anything and was straight forward. He was very easy to get along with and was able to answer all of our questions. Unfortunately, because we had an time issue, we needed to return the next day to finalize the deal. When we arrived the next day, the closing went smooth and quickly. We met with Jerome and Russ Owren and settled on a price which was much less than what I thought we were going to pay. Ms. Batista was able to provide us with a good understanding of the agreement/documents and had us in and out of her office in 10 minutes. Jerome gave us a thorough review of the vehicle features, connected our phones to the vehicle and assisted us with the OnStar advisor. Before we left, Russ again came out, congratulated us and thanked us for our business. Like I said before, this was our first Cadillac and lucky for us, Jerome, Russ and Evelyn showed us what it means to be a valued customer and Cadillac Owner. I wouldn't think of going anywhere else for my next Caddy! More

Escalade Peter was honest, friendly and very knowledgeable. I highly recommend working with him to find the ideal car for you and your family. Five star servic Peter was honest, friendly and very knowledgeable. I highly recommend working with him to find the ideal car for you and your family. Five star service. More

happy customer Love my car. Great customer service and a good experience. Would be happy to recommend this dealership to others. This is my 3rd Cadillac and hope to Love my car. Great customer service and a good experience. Would be happy to recommend this dealership to others. This is my 3rd Cadillac and hope to get another when I'm done with this one. More

CPO Cadillac Talked to Peter Bellucci about a CPO. Small world I grew up in same town he did. NO high pressure, hope that they will take my offer. Talked to Peter Bellucci about a CPO. Small world I grew up in same town he did. NO high pressure, hope that they will take my offer. More

Most honost dealer ship I worked with Jerome and Ross I find them very Honest nice and very friendly they are very well priced I would strongly recommend them I worked with Jerome and Ross I find them very Honest nice and very friendly they are very well priced I would strongly recommend them More

Great staff The staff was professional yet personable. They couldn't do enough for me! Great experience!! I would definitely recommend them to family and friends The staff was professional yet personable. They couldn't do enough for me! Great experience!! I would definitely recommend them to family and friends. Thank you!! More

Great people and fantastic sales associate! Jerome my sales associate was fantastic and even went above and beyond, I asked for a picture of the underside of the car and he sent me 17 of it righ Jerome my sales associate was fantastic and even went above and beyond, I asked for a picture of the underside of the car and he sent me 17 of it right away up on a lift showing me everything!! I would defently buy another car from them if I needed to. More

Just one good one ! I had the pleasure of meeting Peter Bellucci when I went in to purchase a CPO Escalade. Peter was a gentleman and caring salesperson. Due to the gre I had the pleasure of meeting Peter Bellucci when I went in to purchase a CPO Escalade. Peter was a gentleman and caring salesperson. Due to the greed of the General Mgr Steve T, Peter and the dealership unfortunately lost my sale. More