Trinity Cadillac - Service Center

Service dept. employees were very polite and helpful. They met me outside of my car and took care of everything right away. Walter was a great help in getting stra employees were very polite and helpful. They met me outside of my car and took care of everything right away. Walter was a great help in getting straight to the point and getting me to out of the dealership asap. More

Good customer service, good staff, fast service, they towed my vehicle from Conneticut to New Jersey. They ran there tests, found the problem to be the battery. They returned it to my house the next day, towed my vehicle from Conneticut to New Jersey. They ran there tests, found the problem to be the battery. They returned it to my house the next day, excellent service. The only issue I had with them is that I asked the service manager for a rental until my vehicle was ready. He offered me $42/day for a rental. So I purchased a $100,000 vehicle and with $42 I will get a subcompact. The rental, fortunately I did not need, needs to be commensurate with the vehicle I purchased. At least in the same class. Other than that I was satisfied with the service provided. More

Very good customer service. Very polite. Fast service Very good customer service. Very polite. Fast service good with schedule , they made me feel like family. The waiting area was good and there is p Very good customer service. Very polite. Fast service good with schedule , they made me feel like family. The waiting area was good and there is plenty of coffee and tea. More

All in all it was a wonderful Experience! Beautiful dealership with very nice & Professional people. dealership with very nice & Professional people. More

I have brought my car into this new dealership a few times now. They are very friendly and helpful. They try to get me in and out as quick as possible. times now. They are very friendly and helpful. They try to get me in and out as quick as possible. More

Derrick the service advisor is awesome, I really that this service department and it great to work with Derrick this service department and it great to work with Derrick More

Incredible customer service philosophy was evident from the very first phone through the last minute I was at Trinity the very first phone through the last minute I was at Trinity More

Walter and Derick were friendly and professional. My car was serviced in a timely fashion. I was offered a complimentary hand car wash, they did a great job! was serviced in a timely fashion. I was offered a complimentary hand car wash, they did a great job! More

Very professional and very clean Job im happy to go back there shop again m there shop again m More

Outstanding customer service whenever you need assistance. Highly recommend taking your Cadillac to Englewood Cliffs. assistance. Highly recommend taking your Cadillac to Englewood Cliffs. More