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Troncalli Subaru
Cumming, GA
398 Reviews
Generations of our family have been serving the needs of the community for more than 50 years. Whether new or pre-owned vehicles, service, parts or collision, the Troncalli Auto Group is where customers send their friends.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
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Showing 398 reviews
February 11, 2026
The staff is exceptional - both friendly and knowledgeable. I appreciated the how organized my visit was - from the service door opening as I approached, and ending with my car waiting for knowledgeable. I appreciated the how organized my visit was - from the service door opening as I approached, and ending with my car waiting for me right outside the waiting room once the work was done. More
by annbnngb67
Employees Worked With
February 11, 2026
very friendly staff. Was kept informed of what was being done and asked for my permission when necessary. Was kept informed of what was being done and asked for my permission when necessary. More
by joe1
Employees Worked With
February 11, 2026
They are all very polite and explain what they found a how it was collected the problem. how it was collected the problem. More
by mcastain
February 10, 2026
Professional, knowledgeable, friendly people. Troncalli promotes and provides an environment that is customer focused. We are on our fourth Subaru from Troncalli. Highly recommend this dealer Troncalli promotes and provides an environment that is customer focused. We are on our fourth Subaru from Troncalli. Highly recommend this dealership- and I grew up with a father who owned a car dealership and his was based on these same qualities. More
by alan zubay
Employees Worked With
Other Employees :
Rachel Huwiler, Collision Center Administrator , J.J. Lasprilla, Service Advisor, Joey Harvey,Service Manager
February 10, 2026
Friendly and competent representatives. The process was easy and efficient. I would recommend this dealership. I purchased a used car. Detail department did a nice job cleaning it up. The process was easy and efficient. I would recommend this dealership. I purchased a used car. Detail department did a nice job cleaning it up. More
by dbwayne59
Employees Worked With
Keith McCaleb, Brett Dempsey
February 09, 2026
I worked with Gariana. She stayed in contact with me during the day. When I went to pick up my car, I saw a couple of employees looking at it as if there was a problem. It She stayed in contact with me during the day. When I went to pick up my car, I saw a couple of employees looking at it as if there was a problem. It turned out that when they pulled the car out of the service area, the driver hit another car. It was only cosmetic damage, and it was fixed to my satisfaction. The person who caused the damage immediately apologized to me personally, which I appreciated. I did have to wait a bit longer, but the dealership made it right. Scheduling is easy, the service is a bit pricey, but the car has low mileage, and I prefer to use the dealership until I hit 100K miles. More
by maromanek322
Employees Worked With
Gariana
February 08, 2026
The service was performed as stated and in a timely manner. Service is expensive.however. manner. Service is expensive.however. More
by johnsondon43
Employees Worked With
February 06, 2026
This dealer always makes scheduling appointments easy. The staff is always friendly and personable. Thank you for being very accommodating and quick. The staff is always friendly and personable. Thank you for being very accommodating and quick. More
by Georgeanna
Employees Worked With
