Trophy Nissan

Great experience 1st time going to trophy and I like it and I'm very satisfied with the work and people. I definitely going back again. Thank you 1st time going to trophy and I like it and I'm very satisfied with the work and people. I definitely going back again. Thank you More

Excellent Service I got an appointment on the same day around 10:15am for 12.00 noon & I arrived at 12:10pm & I was told it will be done in an hour or 90 minutes & it I got an appointment on the same day around 10:15am for 12.00 noon & I arrived at 12:10pm & I was told it will be done in an hour or 90 minutes & it was 50000 miles service. It was completed before that. More

First time I ever experience and dream to get a brand new ca Ashley craven and Aaron justice help me out a lot the service they put in to help me get a new car thank u so much Ashley craven and Aaron justice help me out a lot the service they put in to help me get a new car thank u so much More

Milestone maintenance Was not aware there would be a charge of $600 at time of visit . Went for free service according to agreement only to find it was going to cost me $60 Was not aware there would be a charge of $600 at time of visit . Went for free service according to agreement only to find it was going to cost me $600 More

Nanaa It was great staff very helpful. Made getti g up early in cold rainy weathet very much worth it. Than you very much for the tumblet It was great staff very helpful. Made getti g up early in cold rainy weathet very much worth it. Than you very much for the tumblet More

Service They did a really Good job on my vehicle maintenance service was excellent as usual I will come back in the near future thank you They did a really Good job on my vehicle maintenance service was excellent as usual I will come back in the near future thank you More

Great Service Excellent service, and on time, I did not have to wait long. Another thing they did't have surprise charges, I'm very satisfied Thanks Excellent service, and on time, I did not have to wait long. Another thing they did't have surprise charges, I'm very satisfied Thanks More

As long as Mike Conley is there. As far as the dealership, I would NEVER recommend anyone to make a purchase at Trophy Nissan. My husband and I were lied to and taken advantage of whe As far as the dealership, I would NEVER recommend anyone to make a purchase at Trophy Nissan. My husband and I were lied to and taken advantage of when purchasing our 2015 Altima and we refuse to allow anyone we know (family, friends or enemies) to consider purchasing anything from Trophy. This was the 1st Nissan I’ve ever purchased. Trophy left a bad impression on us. The only reason we return is because of the maintenance pkg. At least you have a man like Conley as a bright spot. Also when calls for return for maintenance svc are made the svc ctr sb knowledgeable to answer inquiries. More

They will lie over the phone to get you to walk in the door. You have better luck going up the road to Nissan in Rockwall. Way better staff, better deals, so much more professional and an overall cleaner facilit You have better luck going up the road to Nissan in Rockwall. Way better staff, better deals, so much more professional and an overall cleaner facility. This is regarding the pre-owned side of Trophy Nissan. Terrible customer service. They will tell you a car is available all day but then you will stop into the lot and it won't be there, or they will tell you 5 minutes before you get there. They will lie and deceive you to come into their dealership just to sell you cars that do not even come close to what you came their to look at. Then when they do wrong, they will do nothing to fix it. When you call you will hear staff in the background cussing and socializing. This is not an office willing to do business in a professional manner at all. More

GREAT CUSTOMER SERVICE MY CREDIT WAS challenging but i did go to the pre owned dept and talked with micheal moreno He was very helpful and did not give up on me talked to c MY CREDIT WAS challenging but i did go to the pre owned dept and talked with micheal moreno He was very helpful and did not give up on me talked to carlos the finance manger they they gave me a great car and a deal im very happy and greatfull to God . IF your looking to buy a nissan go and see micheal moreno at the pre owned he will make it happen God Bless DANIEL More