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Tropical Ford

Orlando, FL

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rated
1,650 Reviews
Orlando-Based Family-Owned Ford Dealership Here to Support Your Dreams Put your faith in the dealership that puts you first. At Tropical Ford, we understand what it takes to help you achieve your goals. 2023 will mark 40 years in business, proving our longevity is driven by our desire to serve you. Our no pressure environment is a welcome breath of fresh air, helping you get the most out of your car buying experience. Our highly trained sales team works hard to ensure you enjoy a worry-free shopping experience. Whether you're a first-time shopper or one of our beloved return customers, you're always in great hands when choosing Tropical Ford in Orlando.
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9900 South Orange Blossom Trail

Orlando, FL

32837

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Showing 1,650 reviews

September 16, 2018

Oil change I wish I could make an appointment for an oil change... but other than that I'm happy with the service I have received from tropical Ford. More

by ADAMUNDERWOOD68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hernan Fontana
Sep 18, 2018 -

Tropical Ford responded

Thank you for your feedback, Adam! We are happy to see that you are happy with your service experience at Tropical Ford and will be sure to look into your issue with making an appointment. Let us know if there's anything else we can do for you, we are more than happy to help.

September 16, 2018

Awsome Like always best of customer service and number one of quality service. Is fast and pleasant to wait until your employees go what they know to do firs More

by LEBRONMAPONTE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
do not know the names bur all of them are profetionals. Maybe Another Carlos on Quick Line, Juan Santiago, Carlos Sheppard
Sep 18, 2018 -

Tropical Ford responded

Thank you so much for your review! We are thrilled to hear that your recent experience with us was so fast and pleasant! It's a pleasure to be of any service to you, never hesitate to let us know how we can help!

September 15, 2018

My car had an electrical issue. I will always come back to Tropical Ford. Dominic gave me excellent customer service and I did not feel pressured or ripped off. My car was fixed in More

by hbrowne7799
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Wolfer
Sep 18, 2018 -

Tropical Ford responded

Thanks for the feedback! We're glad you had a good experience with Dominic. We look forward to seeing you again.

September 10, 2018

Super Excellent costumer service Michael was excellent and professional with the process of buy the new car 🚘. Thanks to Michael and Jose for my new car 🚘 Gods Bless them 🎉🎉🎉🚘� More

by sirshe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2018 -

Tropical Ford responded

We are happy to know that Michael, Jose and the rest of our staff were able to provide such a great car buying experience for you. If there is anything else we can do for you in the future, please do not hesitate to reach out to us!

Sep 12, 2018 -

Tropical Ford responded

Thank you for the 5-star review! We appreciate you choosing us and leaving such kind words about Michael, Jose, and our staff. We look forward to working with you again in the future. Thank you!

September 08, 2018

Great Customer Experience Everyone at Tropical Ford has been very helpful in maintaining my vehicle. I feel confident when my car is being serviced that every thing will be ta More

by Jody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elsie Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2018 -

Tropical Ford responded

Thank you very much, Jody! Your kind words and review truly mean a lot to us. We hope to continue working with you. Have a great day!

September 08, 2018

Great Buying Experience! I had spent a few weeks looking at Ford F-150's online, and at local dealerships. Visited Tropical Ford and having a very good idea of what I wanted a More

by DWIGHTP980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vitalie Munteanu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Mella
Sep 11, 2018 -

Tropical Ford responded

We're thrilled to hear we provided you with a great buying experience! We strive to provide this for all of our guests at Tropical Ford. Vitalie and Jonathan are great assets to our team and we're lucky to have them. We hope to continue working with you in the future. Enjoy those trips out in the boat!

September 08, 2018

New Truck Purchase Tropical Ford needs to do a better job of preparing new vehicles for delivery. Had to return twice to dealership and still have to go back for needed More

by ED.JACQUES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dominic Wolfer
September 08, 2018

Great job The team at tropical ford was fantastic . Very friendly and professional. They Did a great job. My expectations were exceeded. I would recommend Domin More

by DWOLFER90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Wolfer
September 07, 2018

Superior Customer Service Jonathan received us at Tropical Ford with a friendly attitude and was quick to show us the type of car we needed. Our family felt welcomed and very c More

by Adriana J.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Gonzalez
Sep 11, 2018 -

Tropical Ford responded

Thank you for taking the time to share your experience with us! It means a lot to hear you were greeted with a friendly attitude and left feeling welcomed and comfortable. That is what we strive for at Tropical Ford! Jonathan will be delighted to read this. We're always here to help!

September 07, 2018

Part not ordered When I called I specifically asked the serpentine belt to be replaced. When I arrived 1 hour prior to my time, they took my car immediately, great, bu More

by NANCYCCALDWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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