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Tropical Ford
Orlando, FL
1,650 Reviews
Orlando-Based Family-Owned Ford Dealership Here to Support Your Dreams
Put your faith in the dealership that puts you first. At Tropical Ford, we understand what it takes to help you achieve your goals. 2023 will mark 40 years in business, proving our longevity is driven by our desire to serve you.
Our no pressure environment is a welcome breath of fresh air, helping you get the most out of your car buying experience. Our highly trained sales team works hard to ensure you enjoy a worry-free shopping experience. Whether you're a first-time shopper or one of our beloved return customers, you're always in great hands when choosing Tropical Ford in Orlando.
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Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,650 reviews
April 26, 2018
Excellent Customer Service Vitali is amazing! He explains everything with details, and my favorite part without giving you pressure. I ask a million questions all answered! Al Vitali is amazing! He explains everything with details, and my favorite part without giving you pressure. I ask a million questions all answered! Also Jose from finance is curtious and such a gentleman. Both are awesome this my second time buying a car at Tropical Ford so I definitely recommend it. More
by Paloma
April 23, 2018
Experience with Tropical Ford This is my second time going to Tropical Ford. I’m from Miami. Not so crazy about dealers and this is the best. Thank you This is my second time going to Tropical Ford. I’m from Miami. Not so crazy about dealers and this is the best. Thank you More
by MAYLEEPEREZ
Verified CustomerEmployees Worked With
Jonathan Mella, Jason Sholes
April 23, 2018
Easy Transaction The Team at Tropicail ford made the sale process easy and fast. Michael kept in touch through the whole process and we came up with a deal that both p The Team at Tropicail ford made the sale process easy and fast. Michael kept in touch through the whole process and we came up with a deal that both parties agreed to. More
by JIVANP17
Employees Worked With
Michael Lisa was great to work with
April 22, 2018
Excellent Service Excellent! The mechanic was nice and show what all was done! When I was talking to him about past experience he listened and said positive words about Excellent! The mechanic was nice and show what all was done! When I was talking to him about past experience he listened and said positive words about Tropical Ford Service! More
by mustang5
Employees Worked With
April 22, 2018
Great salesperson Enjoyed my experience and bought the Jeep I wanted. They had it ready and waiting for me to drive. Very clean and full tank of gas Enjoyed my experience and bought the Jeep I wanted. They had it ready and waiting for me to drive. Very clean and full tank of gas More
by Mike
April 22, 2018
Not satisfied Shuttle service totally sucks. Waited 1/2 hour and I saw the driver on property yet I was told he was out! I requested shuttle service when I made the Shuttle service totally sucks. Waited 1/2 hour and I saw the driver on property yet I was told he was out! I requested shuttle service when I made the call for appointment... unacceptable ... and this was not the first time. It happens every time I bring my car for service More
by kgross16
Employees Worked With
Service department
April 22, 2018
very good It just take about a minute to receive the car, then few minutes later they give me a ride to the church. One hour later, I pick up the car, almost It just take about a minute to receive the car, then few minutes later they give me a ride to the church. One hour later, I pick up the car, almost as F1 racing team. Thanks for the good service. More
by Francisco J Duque
Employees Worked With
quick line
April 22, 2018
Tropical Ford offers some of the worse customer service poss Starting with the Service Manager, Gaylon Stewart this place doesn't know how to communicate within their team and even worse the customers. I dropped Starting with the Service Manager, Gaylon Stewart this place doesn't know how to communicate within their team and even worse the customers. I dropped off my car on Thursday afternoon. They called me the next day Friday stating my vehicle was repaired and to pick it up. I doubted this was true so called Gaylon and he also stated it was repaired. I drove to Tropical Ford just to find out the technician misdiagnosed the issue and DID NOT repair my vehicle. Everyone there seems like they just don't care about a customer. I had to leave my vehicle for two weeks more for the correct repair and then when I picked it up I noticed the technician had not put my wheel locks on my wheels. Not really surprised. Also when I checked under the hood none of the fluids had been filled and I wasnt even informed that my coolant was low and windshield washer fluid was also low. The service at Tropical Ford is pathetic at best. Fair warning to anyone looking to buy a car. DO NOT GO TO TROPICAL FORD!!! More
by MILTONCARDENAS
Employees Worked With
Gaylon Stewart . Juan Santiago
April 22, 2018
It took an hour and 15 minutes to for an oil change. Because I purchased my car there they give free oil changes for 2 years. However, be prepared to wait for an hour and a half. Wasn’t that busy, monito Because I purchased my car there they give free oil changes for 2 years. However, be prepared to wait for an hour and a half. Wasn’t that busy, monitors in the lounge show them working on your car. It sat there untouched for 20 minutes. It wasn’t that busy and I just feel an oil change should never take that long More
by MGRIFFITHS82
April 21, 2018
AC blowing hot! Tropical Ford has been my dealer of choice for many years. They have resolved each issue I've had. My Service Adviser Elsie is the BEST! Tropical Ford has been my dealer of choice for many years. They have resolved each issue I've had. My Service Adviser Elsie is the BEST! More
by COPACITY
Employees Worked With
Elsie in Service.
