Tropical Ford

Great staff GREAT STAFF, IF SOMEONE LOOKING TO FINANCE A VEHICLE, YOU GUYS SHOULD CHECKED WITH TROPICAL FORD. CAUSE THESE GUYS ARE THE BEST, GREAT STAFF, EXCELLEN GREAT STAFF, IF SOMEONE LOOKING TO FINANCE A VEHICLE, YOU GUYS SHOULD CHECKED WITH TROPICAL FORD. CAUSE THESE GUYS ARE THE BEST, GREAT STAFF, EXCELLENT PEOPLE THEY WILL DEFINITELY GET YOU QUALIFIED FOR YOUR DREAM CAR. CHECK WITH THEM, SPECIALLY WITH MARK-LISA, HE'S A GREAT GUYS HE IS THE ONE WHO GOT ME QUALIFIED FOR MY CAR . More

Excellent Really Satisfied, The services is very excellent, Hector really help me, is very nice worker and he really know his job, I think the price was a littl Really Satisfied, The services is very excellent, Hector really help me, is very nice worker and he really know his job, I think the price was a little expensive, but everything ok More

Awesome Experience; Friendly, Prompt Service! We were greeted right away by a friendly guy named Johnathan Gonzales. He wasn’t pushy or intimidating but rather humble...allowing me to interject my We were greeted right away by a friendly guy named Johnathan Gonzales. He wasn’t pushy or intimidating but rather humble...allowing me to interject my thoughts without making me feel like I was trying to vie for time to talk as other salesman have done at other places. He made us feel welcome & comfortable. He listened to what I wanted & presented options right away. What really impressed me was that in the end, I got exactly what I asked for in monthly payments (“under $400!”). Originally the quote was $489 so when they told me $399 in the end...I was really really happy!!!! I thought that Johnathan picked up on what I said at the beginning & he made it happen at the end. Mind you, I only mentioned it once & I didn’t mention it again. But he came through!!!!!! I also wanted a bug guard & tinting. Johnathan made it happen quickly!!! He made an appointment for me for the next day. When I arrived, the other guys at the repair dept. a few days later told me “we don’t do tinting here! ...but here’s a card & you can call them.” & they seemed like it wasn’t a bid deal. I was disappointed but satisfied with the card I guess. Thankfully, just then, Johnathan came with my new bug guard in a box & he told me not to worry about the tinting because he had already arranged for my car to be done that day after my bug guard was attached!!! I was sooo happy!!! I looked at the other guys like “I guess it’s who you know!” Lol! My husband & I went home. After the bug guard was attached, Johnathan drove my car across the street to get the tinting done & texted me when it was ready!!! Johnathan met us at Ford & came with us across the street to get our car at the tinting place & he was there next to us the whole time, making sure I was happy with the tinting & that everything was done correctly. He made me feel like he cared & wanted to make sure I was happy! I’d like to add, to do this Johnathan risked his life by crossing busy OBT a few times, just to take care of us!!!!! What service with a heart!!! Thank you Johnathan! I’ve never been so impressed with service from a car dealership! It’s not easy to find true, genuine service anywhere!!! I feel that Tropical Ford has a huge asset & that is Johnathan! Also, the gentleman that helped us get the paperwork done was really friendly, clear, understandable, & fast. We were very pleased at how it didn’t take forever like I experienced in the past!!! I just looked up his name, it was Johnathan Mella. He was awesome!!!!! I love my new Ford Escape so much!!! It’s really perfect for me & is a great price that I can afford & is exactly what I was looking for although I’ve never even heard of a Ford Escape before!!! I feel safe again on the roads & I love the Bluetooth & phone features & the Reverse video feature too!!! Thank you Tropical Ford! You’re THE BEST place I’ve ever bought a car....my 5th time in my life!!!:) GOD BLESS YOU ALL!!! <3 More

Recall Repair Staff was ready and my appointment was confirmed. They had paperwork ready. Lounge area was clean and donuts on the table! Great view for customers wa Staff was ready and my appointment was confirmed. They had paperwork ready. Lounge area was clean and donuts on the table! Great view for customers waiting. I had enough time to get some breakfast and at work on time. More

My Focus ST I saw this beautiful 2017 Ford Focus st and had to have it, Michael was very helpful with giving me information about the car and ended up getting it I saw this beautiful 2017 Ford Focus st and had to have it, Michael was very helpful with giving me information about the car and ended up getting it great customer service. More

Excellent The service I received was like being with family. The staff is very personable and helpful. I would recommend them to everyone and I do. The service I received was like being with family. The staff is very personable and helpful. I would recommend them to everyone and I do. More

My Mustang 2018 Tropical Ford in Orlando provided me excellent service. I was in the market for a new Mustang and they had some fantastic models on the lot. After a Tropical Ford in Orlando provided me excellent service. I was in the market for a new Mustang and they had some fantastic models on the lot. After a test drive and an informative discussion about the vehicles’ features I purchased the car (with a trade-in) and am very pleased with final price. Michael Torres was my salesman and he was outstanding. The entire staff was friendly and professional. Great job Tropical Ford. More

initial visit was for an oil change The vehicle report card suggested that back brakes needed replacement. I had agreed to this additional service but the dealership parts center did no The vehicle report card suggested that back brakes needed replacement. I had agreed to this additional service but the dealership parts center did not have the break pads in stock. I paid for the break pads so during this visit so the parts department could place the parts on order.....This is a 2004 Expedition so I cannon understand why a ford dealership would not have high volume parts on hand. More