Tropical Ford

2017 ford Raptor We had a 2015 ford Raptor and sold it,so we decided it was time to get a new 2017 blue one fully loaded.We found one at Tropical ford and decided to t We had a 2015 ford Raptor and sold it,so we decided it was time to get a new 2017 blue one fully loaded.We found one at Tropical ford and decided to trade in our 2016 stingray corvette with only 8k miles.Devon our sales person was very knowledgeable and gave us the deal we were happy with.love this truck More

Awesome costumer service I went this morning with my husband looking for a new car but we thought It would be more difficult to buy a new car and we were scared about the fina I went this morning with my husband looking for a new car but we thought It would be more difficult to buy a new car and we were scared about the financial process because we had previous bad experience with others dealers. Once we step inside of Tropical Ford we meet Lisa who friendly call one of the sales representative called Jay Logue he is such an amazing person he makes us feel like real friends he was withdrawing us the whole time and make the process easier for us which is something that I appreciate a lot thanks Jay for your help, and also thanks to Jose Gutierrez for for help us through the financial process you guys made everything looks easy and a good experience thanks a lot for your service today. More

Vitalie Munteanu, he made sure he was making magic for me. He make sure that I got every discount and every break he can possibly get me. He even help to me him change my insurance card I am so grateful He make sure that I got every discount and every break he can possibly get me. He even help to me him change my insurance card I am so grateful More

New lease vehicle Great team, always a pleasure! They didn't have the vehicle I wanted on the lot but found one within two days. Quality of the vehicle is awesome! Great team, always a pleasure! They didn't have the vehicle I wanted on the lot but found one within two days. Quality of the vehicle is awesome! More

Jay and Jonthan did a grat job Jay showed me exactly what I was looking for, this is my third car purchase with Jay. I will be going back to see him when I am ready to trade-in my Jay showed me exactly what I was looking for, this is my third car purchase with Jay. I will be going back to see him when I am ready to trade-in my next car. He is very knowledgeable about the vehicle and any questions you have. More

Me mustang I had a great experience Devon was very helpful and made me really feel comfortable I would highly recommend tropical ford to anyone I know lookin I had a great experience Devon was very helpful and made me really feel comfortable I would highly recommend tropical ford to anyone I know looking for a car More

Fourth lease at Tropical Ford VITALIE DID A FANTASTIC JOB, he is an amazing sales person. He was very courteous and thorough. It was a great experience. I will certainly recommend VITALIE DID A FANTASTIC JOB, he is an amazing sales person. He was very courteous and thorough. It was a great experience. I will certainly recommend them. More

Family I'm just so impressed with tropical ford family... I couldn't be more pleased with them. My good friend Vitali always seem to impress me with his abov I'm just so impressed with tropical ford family... I couldn't be more pleased with them. My good friend Vitali always seem to impress me with his above and beyond work. Thank you! More

el campeon excelente la atención y muy buenísimo en mercadeo..el trato de Ricardo Abad extraordinario , lo recomiendo busquelo al llegar y gracias a jhonatan en excelente la atención y muy buenísimo en mercadeo..el trato de Ricardo Abad extraordinario , lo recomiendo busquelo al llegar y gracias a jhonatan en su orientación More

Worst customer service, do NOT buy a car from here!!! One year ago, I bought a brand new 2016 Ford Mustang GT from Greenway Ford in Orlando, FL. I brought my car in for service around November 2016 for th One year ago, I bought a brand new 2016 Ford Mustang GT from Greenway Ford in Orlando, FL. I brought my car in for service around November 2016 for the Microsoft Sync issues, defective quarter panels, and the rubber trimming around the windows that were cracking. They kept my car for one week, and when I picked it up the new quarter panels they installed were damaged, and they completely “forgot” to replace the rubber trimming. They wanted me to schedule another appointment. I expressed my concern to the service advisor that I live one hour away and did not have the time to keep coming back, especially when they already had the car for one week. I never had time to take it back. Fastforward to March 2017, I found that my rear differential is leaking really badly. I took it to another Ford dealership called Tropical Ford in Orlando, FL since I was disgusted with the previous service at Greenway Ford. I told the advisor at Tropical Ford all the issues that Greenway Ford did not fix previously, in addition to the leaking rear differential. Tropical Ford contacted me several hours after having my car stating that “the rear differential is seeping and just keep an eye on it.” I told them I had no way of “keeping an eye on it” since I do not have a magical car lift in my garage. They also returned my car to me with the check engine light on, which was not on when I brought my car to them. When I asked the advisor why the light was on, he told me to bring my car back tomorrow. I filed a complaint with Ford Relations thinking they would help me solve these problems. Ford Relations contacted Tropical Ford about the issues I had. Tropical Ford responded by saying they will not service my car, and that I need to bring it back to where I bought the car from. Therefore, I called Greenway Ford to set up an appointment, and they told me they do not want to service my vehicle either. I have only brought my vehicle to each dealership once. My car is still covered under the bumper to bumper warranty, which is the only reason I feel they do not want to fix it. I spent over $40,000 on this vehicle, plus all the work I have put into it since I bought it; now these dealerships are refusing to service it. I never imagined I would have this problem from a car dealership in my life. I am proud to own my car but ashamed that Ford could treat their customers this way. Until now, no managers or owners at either dealership have returned my phone calls, and no one has helped me resolve this issue at all. Now I have to take the time out of my busy schedule to search for a Ford dealership who knows what customer service means. Do not buy from either Greenway Ford or Tropical Ford in Orlando , FL. I’m sure I am not the only person they have screwed over!!! More