Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Tropical Ford
Orlando, FL
1,649 Reviews
Orlando-Based Family-Owned Ford Dealership Here to Support Your Dreams
Put your faith in the dealership that puts you first. At Tropical Ford, we understand what it takes to help you achieve your goals. 2023 will mark 40 years in business, proving our longevity is driven by our desire to serve you.
Our no pressure environment is a welcome breath of fresh air, helping you get the most out of your car buying experience. Our highly trained sales team works hard to ensure you enjoy a worry-free shopping experience. Whether you're a first-time shopper or one of our beloved return customers, you're always in great hands when choosing Tropical Ford in Orlando.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,649 reviews
December 18, 2020
Service advisor was helpful and service was quick. They addresses my problem and fixed it. Only issue was a mishap on the technicians end where ghe recirot called to clran battery terminals after replacing addresses my problem and fixed it. Only issue was a mishap on the technicians end where ghe recirot called to clran battery terminals after replacing. When pickin up terminals werent clean but The service advisor made sure that got addressed as soon as we noticed. It seems the tech was in a hurry to leave of didnt read full instructions. More
by DWVENTURI
Verified CustomerEmployees Worked With
Hernan Fontana, Anthony Ferrrando, Gerson Bueno, Santiago Hernandez, Donny Larson
Helpful December 17, 2020
The staff are an amazing group of people there fast and friendly and make sure the vehicle maintenance and repair are taken care of in a timely manner. They are awesome. friendly and make sure the vehicle maintenance and repair are taken care of in a timely manner. They are awesome. More
by JMARTINEZ45
Employees Worked With
Other Employees :
Hernan Fontana, Carlos Sheppard, Anthony Ferrrando
December 16, 2020
Salesperson did not follow up regarding items missing at time of sale. This would appear that once sale is completed you don’t care further. time of sale. This would appear that once sale is completed you don’t care further. More
by PILOTKENTAYLOR
Employees Worked With
Jose Galvan
December 16, 2020
Communication was excellent. Collision followed up on my schedule and brought the truck over to service to check on a recall for me. That was an extra service they provided. schedule and brought the truck over to service to check on a recall for me. That was an extra service they provided. More
by SUZMAR45
Employees Worked With
Bob Franklin
December 16, 2020
All good. Hector did a great job. He was friendly. Service was prompt. I was there’d for an oil change, flat tire patch and repair, and a washer fluid pump replacement. I was kept informed about the p Service was prompt. I was there’d for an oil change, flat tire patch and repair, and a washer fluid pump replacement. I was kept informed about the progress. More
by Jim Mc
Employees Worked With
December 15, 2020
Always incredible service and service with a smile. Stopped in the sales department and again just a friendly environment. They even said this, test drives are free. Lol Thanks to all Stopped in the sales department and again just a friendly environment. They even said this, test drives are free. Lol Thanks to all More
by JCGBOLA3
Employees Worked With
Other Employees :
Hernan Fontana, Carlos Sheppard, Anthony Ferrrando, Gerson Bueno, Santiago Hernandez, Donny Larson
December 11, 2020
I had an amazing experience with Tropical Ford. Out of all the dealerships I've dealt with, this was by far the best service I've received. I just want to thank Donny at services for helping me out. He wa all the dealerships I've dealt with, this was by far the best service I've received. I just want to thank Donny at services for helping me out. He was incredibly helpful, knowledgeable and has some of the best people supporting him. I appreciate you all. I hope I didn't have to come back anytime soon, however, if need be, I'll be looking forward to working with Donny again. Thank you! More
by MITCH.HERNANDEZ32
Employees Worked With
Donny Larson
December 11, 2020
The sales guy promised free oil change with purchase of my Ford Escape now 3 years later the dealership said that promotion is for new car purchases only. Make sure to check all paperwork because they wi my Ford Escape now 3 years later the dealership said that promotion is for new car purchases only. Make sure to check all paperwork because they will not keep there word unless it's in writing. More
by JUAWANA69
Employees Worked With
Gerson Bueno
December 10, 2020
When I initially purchased my truck, the finance officer did not offer me the package for the tire protection. I found out I didn’t have it when I got a bolt in a tire and took it in for service. did not offer me the package for the tire protection. I found out I didn’t have it when I got a bolt in a tire and took it in for service. More
by iiglesiasman
Employees Worked With
December 10, 2020
Personally l came early morning as l was scheduled they didn’t take time to attend it, l mean the service was awesome, didn’t take long time. didn’t take time to attend it, l mean the service was awesome, didn’t take long time. More
by A’j
Employees Worked With
