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Tropical Ford

Orlando, FL

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rated
1,650 Reviews
Orlando-Based Family-Owned Ford Dealership Here to Support Your Dreams Put your faith in the dealership that puts you first. At Tropical Ford, we understand what it takes to help you achieve your goals. 2023 will mark 40 years in business, proving our longevity is driven by our desire to serve you. Our no pressure environment is a welcome breath of fresh air, helping you get the most out of your car buying experience. Our highly trained sales team works hard to ensure you enjoy a worry-free shopping experience. Whether you're a first-time shopper or one of our beloved return customers, you're always in great hands when choosing Tropical Ford in Orlando.
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9900 South Orange Blossom Trail

Orlando, FL

32837

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Showing 1,650 reviews

April 08, 2020

Extremely helpful and great service Got to the service area for an oil change. They were helpful and are working keeping people and customers safe by maintaining social distancing which More

by jorjim68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hernan Fontana
Apr 09, 2020 -

Tropical Ford responded

Thank you for the 5-star rating! We appreciate hearing from you and that our efforts have not gone unnoticed. We hope to work with you again in the future!

April 04, 2020

it was very good service was great, I walked in to make an appointment for a oil change and was taken right away'I didn't expect that.thank you More

by PJACK8324
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 07, 2020 -

Tropical Ford responded

This is what we love to hear! We're so glad that we could live up to your expectations. Timeliness is one of the cornerstones to our business so it warms our hearts to see we hit our mark. We hope you choose us again the next time your vehicle needs anything at all! Have an incredible week!

April 04, 2020

Best customer service. Professional sales team and finance representative. Steven was absolutely very helpful, informative, and we will most definitely be back for our next vehicle here. Thank you More

by MCGREGOR5
Recommend Dealer
Yes
Employees Worked With
Jonathan Mella, Steve Lucius
Apr 07, 2020 -

Tropical Ford responded

Wow! Thank you so much for the words of encouragement. We are so glad to hear that your experience was such a positive one! Please, let us know if we can be of further assistance and we look forward to seeing you again soon!

April 03, 2020

Tony was extremely helpful and very customer oriented. Also, Tony was a pleasure to work with! I will definitely being my truck back to Tropical Ford for any service needs. More

by JAYCDAYTON0
Recommend Dealer
Yes
Employees Worked With
Anthony Ferrrando
Apr 07, 2020 -

Tropical Ford responded

Tony is an invaluable asset to our team there is no doubt! Thank you so much for the kind words and we will be sure to pass your praises on to him. We look forward to getting the opportunity to work alongside you again!

April 01, 2020

Awesome Jose Finance manager and Steve Salesman, were awesome. I went back here to by my next ford in less than a year due to Jose Finance manager and ,y firs More

by MNAVARRO333
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Lucius
Apr 07, 2020 -

Tropical Ford responded

Thank you so much for the wonderful review! We truly appreciate you taking the time to let us know how we did! We also owe you a huge deal of gratitude for your continued loyalty and business. Please, if there is ever anything more we can do for you, don't hesitate to let us know!

March 31, 2020

Thank you, recently had my car serviced for a recall, Anthony was helpful from the moment to I got there, Good job from the service Dept. More

by YCARLO
Recommend Dealer
Yes
Employees Worked With
Anthony Ferrrando
Apr 07, 2020 -

Tropical Ford responded

Thank you so much for providing us with this awesome feedback. We're so glad our service department and Anthony was so accommodating. We hope you don't hesitate to reach back out to us or Anthony for any future service questions or appointments. Thank you for choosing Tropical Ford

March 29, 2020

Excellent service. I was thoroughly pleased with the information I received and the customer service. I'm happy I decided to go with my pick. More

by sherryregister
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Lucius
Mar 31, 2020 -

Tropical Ford responded

Thank you so much, Sherry. We really appreciate your excellent feedback of our service. We hope you don't hesitate to reach back out to us any time with any future services or updates. Thank you again.

March 28, 2020

Tony Ferrand went out of his way in keeping me inform ,explaining what was wrong and what needed to be done. Getting me a rental car. Tony and the mechanic who work on my car are ace. It was totally a ni More

by MIKE100912
Recommend Dealer
Yes
Employees Worked With
Anthony Ferrrando
Mar 31, 2020 -

Tropical Ford responded

Thank you Mike for these best wishes and we wish you the best as well in these shadowed times. Thank you for taking the time to provide us with the feedback of your experience with Tropical Ford and of Tony Ferrando. So glad he kept you informed and did his best to accommodate you during your visit with us. We'll be sure to share this awesome review with Tony and we hope you reach out to us any time for any other inquires. Hope you stay safe and protected. Thank you again

March 26, 2020

Quick less than 1-hour oil and tire rotation Quick service, However the F-150 FX4 skid plate was not removed and the oil drained on top of it from filter was not cleaned off and has left spots on More

by F-150-FX4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hernan Fontana
Mar 31, 2020 -

Tropical Ford responded

Thank you for taking time to leave this review. We are reviewing this case internally. We would like to discuss this matter in greater detail so that we can find a solution. Please reach out to Carlos Sheppard at (888) 215-2256 at your earliest convenience.

March 26, 2020

All good. Reception area for fast lane could be made nicer for customers. Ford was not able to do an alignment on my 2019 F150!!!! The people however are 100%. I would love if as part of bringing o More

by MIMABRIL
Recommend Dealer
Yes
Employees Worked With
Gerson Bueno, Santiago Hernandez
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