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Tropical Ford

Orlando, FL

Overview
Employees
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rated
1,650 Reviews
Orlando-Based Family-Owned Ford Dealership Here to Support Your Dreams Put your faith in the dealership that puts you first. At Tropical Ford, we understand what it takes to help you achieve your goals. 2023 will mark 40 years in business, proving our longevity is driven by our desire to serve you. Our no pressure environment is a welcome breath of fresh air, helping you get the most out of your car buying experience. Our highly trained sales team works hard to ensure you enjoy a worry-free shopping experience. Whether you're a first-time shopper or one of our beloved return customers, you're always in great hands when choosing Tropical Ford in Orlando.
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9900 South Orange Blossom Trail

Orlando, FL

32837

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Showing 1,650 reviews

January 31, 2020

Great customer care. Tony took care of all of my needs when the power steering went out on my Fusion. Everything was done under warranty at no cost to me. Great communicat More

by FRACTUREMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Ferrando
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Feb 04, 2020 -

Tropical Ford responded

Thank you for the positive feedback. We are glad to hear that our service team was able to help you get your Fusion taken care of recently. We look forward to working with you again when your Fusion needs a tune-up.

January 30, 2020

Great experience BJ and Steve were absolutely fantastic. They got me financed and showed me how to work all the gizmolaters of the vehicle. (yes, that is a word, wel More

by emailstuff2002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BJ, Steve Lucius, Jonathan Mella
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Feb 03, 2020 -

Tropical Ford responded

We are so happy to hear you got everthing that you wanted! Congrats and thank you for the wonderul review feedback!

January 29, 2020

Tony provided great customer service. Tony also provided a comprehensive list of additional items that will need to be addressed in the future so we can plan accrordingly. More

by Mike
Recommend Dealer
Yes
Employees Worked With
Tony Ferrando
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Feb 03, 2020 -

Tropical Ford responded

We appreciate you greatly and cannot thank you enough for this wonderful feedback!

January 29, 2020

The staff was courteous and listened to my concerns. The work performed was done on time and to my expectations. Great experience. I look forward to my expectations. More

by SAUCIER1616
Recommend Dealer
Yes
Employees Worked With
Elsie Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Langenderfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Sheppard
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Feb 03, 2020 -

Tropical Ford responded

Thank you so much for your wonderful review~

January 26, 2020

I took my car in for a recall made an appoint and Don was waiting for me. Took the car and it was done fast. More

by LMUNIZ1
Recommend Dealer
Yes
Employees Worked With
Donny Larson
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Jan 29, 2020 -

Tropical Ford responded

Thanks for the awesome 5-star rating and feedback! Don is a great asset to our team and was more than happy to help. If you ever need help in the future, we’re always happy to do so!

January 26, 2020

The service is great . I call for service first when arrived they do the service fast and they explained what they did Elsie is very friendly More

by MITA56
Recommend Dealer
Yes
Employees Worked With
Elsie Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 29, 2020 -

Tropical Ford responded

Thank you for telling us how we are doing! We’re happy to hear that our service team took great care of you! Let us know when you’re ready for your next service!

January 26, 2020

Experience for my Purchase of a used vehicle Was not Pressured Sales guys were great Steve and Vitalie were great as a team, they worked with me on the numbers, until we were all happy, Very happ More

by JDDIAZ1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vitalie Munteanu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Lucius
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Jan 29, 2020 -

Tropical Ford responded

Thank you for leaving us this great review! We strive to ensure that every car purchase is a great experience for our customers. We’re glad to hear that your car buying experience was an enjoyable one! Let us know if there is anything else you need!

January 26, 2020

Tire replacement experience I had gotten a flat tire on my way to work. After work I took my car to get the tire fixed. While I was there I noticed all my tires were getting worn More

by stancfl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 29, 2020 -

Tropical Ford responded

Thank you for your recommendation and positive feedback about your recent experience with us here at Tropical Ford! We’re thrilled to hear that you had such a knock-out experience with our parts and service department. Our goal is to gain your loyalty by exceeding your expectations on every visit. If there is anything else we can help you with, please just let us know!

January 25, 2020

They were very pleasant and fast with there service.Tony gave me good advice for my vehicle and told me that i had a very good condition truck More

by nimaxa02
Recommend Dealer
Yes
Employees Worked With
Tony
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Jan 29, 2020 -

Tropical Ford responded

Thanks for reviewing us and rating us 5 stars! We are glad to hear that Tony was able to help you and provide you with a great service experience. Come back and see us again soon!

January 23, 2020

You have been warned, there is nothing good about this place. Retired ford employee and they still took advantage of me. If you are stupid enough to go there take a lawyer with you. Liars cheats and thie More

by Casn
Recommend Dealer
No
Employees Worked With
Jack Grace
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie .
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Jan 24, 2020 -

Tropical Ford responded

Sent a private message to customer to hopefully give more information on his situation.

Jan 25, 2020 -

Casn responded

First of all you ignored my repeated attempts to communicate with you until now . What you (your) dealership did was illegal and criminal. Why did you give both sets of keys to someone else? Why did you try to title the car in someone else’s name? Why wouldn’t you take back the car the day after the sale. This will be your last chance to resolve this. After we will go to court where everything will become very public.

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