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Tropical Ford
Orlando, FL
1,650 Reviews
Orlando-Based Family-Owned Ford Dealership Here to Support Your Dreams
Put your faith in the dealership that puts you first. At Tropical Ford, we understand what it takes to help you achieve your goals. 2023 will mark 40 years in business, proving our longevity is driven by our desire to serve you.
Our no pressure environment is a welcome breath of fresh air, helping you get the most out of your car buying experience. Our highly trained sales team works hard to ensure you enjoy a worry-free shopping experience. Whether you're a first-time shopper or one of our beloved return customers, you're always in great hands when choosing Tropical Ford in Orlando.
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Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,650 reviews
January 23, 2020
Replacing a Rear Lightbulb Service was performed quickly, without appointment to fix this simple service request. Hector moved our service request through the shop in less than Service was performed quickly, without appointment to fix this simple service request. Hector moved our service request through the shop in less than an hour. Thanks. More
by jsalomone
Verified CustomerEmployees Worked With
January 19, 2020
Had a great experience. Bought my first Ford and Steve Lucius was awesome. Johnny the finance man was awesome too. I would recommend this place for sure! Lucius was awesome. Johnny the finance man was awesome too. I would recommend this place for sure! More
by KRISMAS109
Employees Worked With
Steve lucius, Jonathan Mella
January 18, 2020
I was so impressed with the service. I dreaded coming in and it was so different than I have had before. It was so easy and convenient. Thanks and it was so different than I have had before. It was so easy and convenient. Thanks More
by bklot
January 18, 2020
BEST. CUSTOMER. SERVICE. EVER. My experience here was phenomenal. After spending nearly 7 hours struggling getting the truck of my dreams, the guys here were so patient and helpful. My experience here was phenomenal. After spending nearly 7 hours struggling getting the truck of my dreams, the guys here were so patient and helpful. I was having issues with my bank, and Vitalie and Jose were so patient and kind, helping me every step of the way. They helped me with showing me options and assisting in helping me make the right financial decision. These aren't people who are just trying to get a sale as quick as possible. They care about their customer, and are very personable. I've never had such great customer service anywhere before. I recommend everyone who's considering buying a Ford to go to Tropical Ford. Vitalie and Antonio are wonderful guys to help you show the cars. Going anywhere else is just nonsense. More
by La Neigh "Shawnna"
January 17, 2020
Always a great experience The sensor in my 2017 Escape lift gate was not shutting off the interior lights. Service quickly identified the issue as a known issue. Although the The sensor in my 2017 Escape lift gate was not shutting off the interior lights. Service quickly identified the issue as a known issue. Although they had to order the part, Tropical Ford made the repair quickly when I returned several days later. Service is always great at Tropical Ford. More
by JOHNBUCHANAN46
Employees Worked With
Juan Santiago
January 15, 2020
Was Recommended services that were not needed. Brought my vehicle in with 39,000 miles for an oil change, and was recommended to have the transmission and brake fluid flushed by the service adviser Brought my vehicle in with 39,000 miles for an oil change, and was recommended to have the transmission and brake fluid flushed by the service adviser. The reasoning was that these fluids were "dirty". My transmission and brake fluids were never checked by the technicians, so how did they know their condition? I personally checked these fluids once I recieved my car back and the brake fluid was clean and clear while the transmission fluid was light pink, which is expected from a vehicle with only 49k miles. Furthermore, Ford manufacturer does not recommend the transmission fluid be changed until 150,000 miles and has no recommendation on brake fluid. More
by bryan.ashley
Employees Worked With
Carlos Sheppard
January 15, 2020
Wonderful customer service, thank you very much for your kind care for my car and I will certainly come back to your dealership next time !! kind care for my car and I will certainly come back to your dealership next time !! More
by JUSEITAKAHASHI
Employees Worked With
Other Employees :
Juan Santiago, Hernan Fontana, Gaylon Stewart, Dominic Wolfer, Carlos Sheppard, Russell Brooks
January 14, 2020
Best experience! This was hands down the best experience we have had in purchasing a vehicle! Our salesman was wonderful to work with and was so attentive! This was hands down the best experience we have had in purchasing a vehicle! Our salesman was wonderful to work with and was so attentive! More
by TANTAYP
Employees Worked With
January 13, 2020
EZ /PZ They made the service needed easy to deal with. It's conveniently located off 441. It's nice how you can just pull in to have service. They made the service needed easy to deal with. It's conveniently located off 441. It's nice how you can just pull in to have service. More
by TIMOTHY.BAUER
Employees Worked With
Tony
