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Tropical Ford

Orlando, FL

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1,650 Reviews
Orlando-Based Family-Owned Ford Dealership Here to Support Your Dreams Put your faith in the dealership that puts you first. At Tropical Ford, we understand what it takes to help you achieve your goals. 2023 will mark 40 years in business, proving our longevity is driven by our desire to serve you. Our no pressure environment is a welcome breath of fresh air, helping you get the most out of your car buying experience. Our highly trained sales team works hard to ensure you enjoy a worry-free shopping experience. Whether you're a first-time shopper or one of our beloved return customers, you're always in great hands when choosing Tropical Ford in Orlando.
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9900 South Orange Blossom Trail

Orlando, FL

32837

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Showing 1,650 reviews

November 15, 2019

waiting time to long I took a appointment at 10 am....and my service start at 11:25 am....i nothing to say about the employees....but the appointment system is not good More

by VSCHARLES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hector Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2019 -

Tropical Ford responded

Thank you for taking the time to leave this review. We understand your frustration with this matter. We work as hard as we can to get vehicles back on the road safely in as short of a time as is possible. I would like to know more about your experience with our appointment system, as we review this matter internally. Please reach out to Jack Swain at (888) 215-2256 at your earliest convenience.

November 14, 2019

Quick service! Came in for an oil change and tire rotation. Hector knows me and my car by sight and the job gets the done very quickly. More

by wendyreiman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Lucius, Jonathan Mella
Nov 22, 2019 -

Tropical Ford responded

Thank you for the review, Wendy. We place all of our customers at the center so you are never just a number, but also a person. We look forward to working with you again during your next appointment.

November 14, 2019

Excellent Tropical Ford wasted no time to take care of my truck and did a great job in a timely manner. Also the whole area was super clean and Carlos was great More

by DANNY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Sheppard
Nov 22, 2019 -

Tropical Ford responded

Thank you for the positive review, Danny! We are glad to hear our service team was able to get your truck taken care of in a timely manner. We look forward to working with you again during your next appointment.

November 14, 2019

Terrific service Can’t say enough about the excellent service I received, Brought my 2010 Fusion in for the airbag and fuel canister recall. Was given a brand new f150 More

by SVTBARRY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Santiago
Nov 22, 2019 -

Tropical Ford responded

Thank you for this excellent review of our service team. We always place our customers at the center of every experience and are glad to hear that our team was able to provide this for you. We look forward to working with you again during your next appointment and perhaps for the purchase of the F-150 that you loved.

November 14, 2019

Amazing as always. I can say that every time I’ve had service, whether it be an oil change or warranty repair I’ve always been taken care of well. I’m sad to be moving t More

by megan.sinclair01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian (service) , Juan Santiago
Nov 22, 2019 -

Tropical Ford responded

Thank you for this kind review, Megan. We are also sad to see you go and loved working with you on your vehicle. We always want to make every experience with us so great for you and your family. We hope to see you when you are back in town and enjoy your new home with your child.

November 14, 2019

Excelente Satisfecha con el servicio recibido en la ford Lograron solucionar con éxito el inconveniente que presentaba mi vehiculo sin dificultad alguna Sin More

by milzacampins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Santiago
Nov 22, 2019 -

Tropical Ford responded

Gracias por tu comentario! ¡Esperamos volver a trabajar con usted pronto!

November 11, 2019

Easy to deal with Traded cars over the weekend. Probably the fastest in-and-out ever...came to terms quickly without the dreaded hours/days long back and forth. Vital More

by WILLIAMSORL
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vitalie Munteanu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2019 -

Tropical Ford responded

So glad it was a quick process for you and that Vitalie was able to help with what you needed. Thank you for leaving us a good review! If there's anything else our team can help you with, please let us know!

November 10, 2019

Awesome 👍 Been going here for many years and I have always received the best service. They are very friendly and helpful as well as I know that the job will be More

by MEREDITHANNE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hernan Fontana
Nov 14, 2019 -

Tropical Ford responded

So glad to hear that you have consistently good experiences working with our team here, Meredith. Thank you for leaving us a great review! We appreciate the feedback. Have a great day, and please let us know if our team can help out in any other ways!

November 09, 2019

It was ok! Good service overall but this time I was waiting too long. They did take the time to check things out for me and let me know what was going on. More

by ROLLERGIRL3185
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Santiago
Nov 13, 2019 -

Tropical Ford responded

Thank you for sharing your experience with us! We appreciate your feedback and we hope to make your experience with us even more enjoyable next time!

November 09, 2019

Amazing Service was extremely fast and Very friendly. The gentlemen who worked on my car was nice and told me when it should be done promptly. At the end the More

by nikkiiwhiteee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 13, 2019 -

Tropical Ford responded

Thanks for the feedback, Nikki! We strive to make every visit to our service department as quick and efficient as possible. We are glad that your service was excellent, feel free to stop back in if there's ever anything else you need from us!

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