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Tropical Ford

Orlando, FL

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1,650 Reviews
Orlando-Based Family-Owned Ford Dealership Here to Support Your Dreams Put your faith in the dealership that puts you first. At Tropical Ford, we understand what it takes to help you achieve your goals. 2023 will mark 40 years in business, proving our longevity is driven by our desire to serve you. Our no pressure environment is a welcome breath of fresh air, helping you get the most out of your car buying experience. Our highly trained sales team works hard to ensure you enjoy a worry-free shopping experience. Whether you're a first-time shopper or one of our beloved return customers, you're always in great hands when choosing Tropical Ford in Orlando.
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9900 South Orange Blossom Trail

Orlando, FL

32837

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Showing 1,650 reviews

October 10, 2019

Service dept No problems ..wound be nice if they offered a free car wash..slot of dealerships do...all j tool it in for was re ccx all and oil change.. More

by SKRUTEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vitalie Munteanu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Santiago
Oct 11, 2019 -

Tropical Ford responded

Thanks for the great feedback! We appreciate your business.

October 07, 2019

Hernan was very polite and courteous. He kept me informed on the status of my vehicle the whole time it was there and found problems with my vehicle I didn't know, Thanks Hernan!!!👍🙋‍♂️ More

by Michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hernan Fontana
Oct 09, 2019 -

Tropical Ford responded

Wow! You made our day, Michael, and thank you so much for your very kind words. We are thrilled our service team could help you with your vehicle, and if you need anything else, we would love to help you once again. It was great to see you and we hope you have a wonderful day!

October 04, 2019

Good experience Oil change was quick and personnel were pleasant and helpful. They always have a snack on hand for customers. Need new stools for counter old ones wo More

by REG30809
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell Brooks
Oct 08, 2019 -

Tropical Ford responded

Thanks for the review and feedback! We strive to make every visit to our service department as quick and efficient as possible. We appreciate your business and look forward to working with you again soon!

October 04, 2019

Great experience Gaylon was a great service advisor. He communicated with me the issues and fixed them as quickly as possible. I will be happy to recommend him. More

by MIKENJESSORLANDO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gaylon Stewart
Oct 08, 2019 -

Tropical Ford responded

Thank you for sharing! We want every customer to feel comfortable and informed at every step of the service process so it's great to hear Gaylon did just that during your visit. Thank you for trusting Tropical Ford to service your vehicle!

October 04, 2019

Excel Excellent customer service it was a pleasant visit 👍 the job was efficiently executed and a short period of time maximizing my time and a friendly en More

by JCHIRINOS8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Santiago
Oct 08, 2019 -

Tropical Ford responded

We love hearing the positive feedback! We pride ourselves on our friendly and hardworking service team so we are very happy you had such a great experience here at Tropical Ford. Thanks for choosing us!

October 04, 2019

Visit with service department Came in for an oil change. Went smoothly and quickly in the service department. Russell was excellent in meeting me and getting me through quickly. More

by PJM10321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell Brooks
Oct 08, 2019 -

Tropical Ford responded

Thanks for the 5 star review! We are delighted to hear Russell provided such a positive and quick service experience for you and we look forward to continuing to work with you in the future!

October 04, 2019

Excellent It is always a great experience at Tropical Ford. That and they have crazy good deals on used cars and trucks. Why would you go anywhere else. More

by TRIICLOPS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elsie Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2019 -

Tropical Ford responded

Thank you so much for the positive review! We appreciate your business and continued loyalty!

October 04, 2019

Outstanding First Class Service! Expert repairs! A+ all the way Tropical is outstanding! Elsie was fast and effiicents, the diagnosis was right on! and the f More

by georoberts556
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elsie Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2019 -

Tropical Ford responded

Thats exactly what we like to hear! Elsie is a great asset to our team and we are happy to hear you were provided with exceptional service by the entire team! Thank you for choosing Tropical Ford!

September 23, 2019

Excellent service! Brought our 2016 Explorer in for a rear-end mechanical recall and warranty service for hood paint bubbles. Both jobs were completed with excellent att More

by larrymkennedy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elsie Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Franklin
Sep 24, 2019 -

Tropical Ford responded

Thank you for the wonderful, 5-star review, Larry! We are thrilled to know that our staff could provide such a great visit for you. If there is any more service we are able to do for you in the future, please let us know. Thank you!

September 18, 2019

Awesome and easy Vitalie was great and easy to work with and I appreciate his knowledge about the the explorer. Great teacher! Jose in finance was also easy to work wi More

by JEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vitalie Munteanu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2019 -

Tropical Ford responded

Jen, thanks for the feedback! It's great to hear that Vitalie and Jose made your car buying experience nice and easy! Please let us know if there is anything else we can help with. Enjoy your Ford Explorer!

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