
Tropical Ford
Orlando, FL

Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Excellence They friendly and answer all my questions. I going for oil changed and the service is very quick that other times. I really happy for the service They friendly and answer all my questions. I going for oil changed and the service is very quick that other times. I really happy for the service More
Excellent customer service Well, they were did a great job at explaining to me the problems I had with my vehicle. Reached out to me by calling me keeping me updated on status o Well, they were did a great job at explaining to me the problems I had with my vehicle. Reached out to me by calling me keeping me updated on status of my vehicle. That to me is excellent customer service. Keep up the great work. Thanks More
Elsie is the best service advisor. She is always on top of what is being work on with my car. She calls me immediately if any addition repairs are needed is the best service advisor. She is always on top of what is being work on with my car. She calls me immediately if any addition repairs are needed. This way these repairs can be taken care while my car is in the shop. Elsie has been my service advisor for many years. I always ask for Elsie when I need to schedule my appointments. More
Fred Nielsen The best service from my Advisor Elsie. The best quality and price from the service department Elsie is patient knowledgeable and takes the best car The best service from my Advisor Elsie. The best quality and price from the service department Elsie is patient knowledgeable and takes the best care of all of my Fords I am happy to have Elsie and Tropical ford in my collection More
Tropical Ford Great service department, would recommend tropical Ford for any service and maintenance. I have brought my vehicle to tropical multiple times and they Great service department, would recommend tropical Ford for any service and maintenance. I have brought my vehicle to tropical multiple times and they never disappoint. More
Quick and easy without a reservation. I got there at 7am to do a Works package without a reservation. Took less than 45 minutes to get it in and done. Great service. I got there at 7am to do a Works package without a reservation. Took less than 45 minutes to get it in and done. Great service. More
Went to quick lane for oil change and tire rotation Service performance was very good except for the wait time. I like the fact that they provide coffee and doughnuts in the morning but would like to se Service performance was very good except for the wait time. I like the fact that they provide coffee and doughnuts in the morning but would like to see something for those of us who are unable to attend in the morning. More
Escape battery issue Ford roadside assistance 0 Stars- 3 hours to get a tow from a maestro area Walmart? RIDICULOUS. Tropical ford aservce center- the o my reason my For Ford roadside assistance 0 Stars- 3 hours to get a tow from a maestro area Walmart? RIDICULOUS. Tropical ford aservce center- the o my reason my Ford isn’t for sale right now. More
Too long for just an oil change It took way too long for an oil change. I arrived a half hour before the shop opened, then had to wait 20 minutes after it opened to have my truck tak It took way too long for an oil change. I arrived a half hour before the shop opened, then had to wait 20 minutes after it opened to have my truck taken in the shop. You need to let us make appointments for oil changes. After my truck was finished, the billing lady tried to hand me a bill for the service. My first two years of oil changes are supposed to be free. How come the billing department is not aware of this? It should be on my file. Hope that I do not have to go through situation every time that I come in for an oil change. More
Recall and Service Work on 2013 F150 I had a bad experience at this dealership in the past. I had a recall notice arrive in the mail, so decided to give them one more shot at this serv I had a bad experience at this dealership in the past. I had a recall notice arrive in the mail, so decided to give them one more shot at this service. All went perfect this time. If it wasnt for service contact Elsie. I would probably not have come back to this dealer for service. Elsie, thank you for taking care of this for me. Wish you were there back when I had a horrible experience. I plan on coming back, as long as you are working there. Rick Davidson More