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Tropical Ford

Orlando, FL

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1,650 Reviews
Orlando-Based Family-Owned Ford Dealership Here to Support Your Dreams Put your faith in the dealership that puts you first. At Tropical Ford, we understand what it takes to help you achieve your goals. 2023 will mark 40 years in business, proving our longevity is driven by our desire to serve you. Our no pressure environment is a welcome breath of fresh air, helping you get the most out of your car buying experience. Our highly trained sales team works hard to ensure you enjoy a worry-free shopping experience. Whether you're a first-time shopper or one of our beloved return customers, you're always in great hands when choosing Tropical Ford in Orlando.
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9900 South Orange Blossom Trail

Orlando, FL

32837

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Showing 1,650 reviews

March 06, 2019

Collision Department Recently used your collision department who worked with the insurance company on my behalf. The entire staff were amazing and the end product was bet More

by dpadillarob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Santiago, Bob Franklin, Hernan Fontana
Mar 08, 2019 -

Tropical Ford responded

Thank you so much for your review of our team, and we are thrilled we could help you with your vehicle. We are glad we could get you back on the road so quickly, and if you need anything else, we would love to help you in the future. We hope you have a wonderful day and thanks again!

March 05, 2019

Unsatisfied service I brought my Ford Explorer to the dealership to have my screen above the radio which included the view Of the backup camera. I drove to the dealershi More

by sharronanita
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Juan Santiago
March 05, 2019

My car looks great! The collision center worked with my insurance to repair my vehicle and my car came out amazing. I also had to do some other things to my vehicle inclu More

by DIONNE ALLEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Junior in Collision, Letty in Collision, Juan Santiago
Mar 07, 2019 -

Tropical Ford responded

Thank you so much for rating us 5 stars, Dionne! It's great to hear that you were provided with an excellent experience by our service team! Junior, Juan, and Letty are all great assets to our team and were more than happy to help take care of your needs. Thank you for your business and we look forward to seeing you in the future!

March 05, 2019

Oil change Service department recommended using the Quick Lane for general maintenance items and they performed an oil change and brake inspection just under 1hr More

by chunge2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2019 -

Tropical Ford responded

Thank you for leaving a 5-star review! We are delighted to hear that our staff helped in giving you such a quick, professional, and excellent service experience with us. Thank you for your business and come again soon.

March 02, 2019

Outstanding service department Everyone is very friendly, hard workers and sincere. I appreciate all the services that was provided for my repairs. Thank you Tropical Ford service t More

by LCMTZ_174
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elsie Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All the service technicians., Juan Santiago, Dominic Wolfer
Mar 05, 2019 -

Tropical Ford responded

Thank you for reviewing our service center! We are thrilled our techs were able to complete the needed maintenance on your vehicle and get you back on the road as quickly as possible. Please do not hesitate to let us know if you need anything else for your vehicle. We look forward to working with you again soon!

March 01, 2019

Tropical Ford buenos en ventas Me siento muy contento con la experiencia q tuve me trataron muy bien y sali del lugar con un auto d verdad q los recomiendo a cualquiera y el vendedo More

by LQUINTANA38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vitalie Munteanu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2019 -

Tropical Ford responded

¡Gracias por revisar nuestro concesionario! Estamos encantados de que hayas pasado un gran momento con nosotros. Felicitaciones por tu nuevo auto! Háganos saber si hay algo más que necesite. ¡Esperamos volver a trabajar con usted pronto!

February 27, 2019

Body repair on rear bumper I had to take my Ford Mustang in for repair because I was rear ended. I want to thank Junior and also Lilly for always keeping me informed on the repa More

by Harleygal_2009
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Junior and Lilly, Bob Franklin
Mar 04, 2019 -

Tropical Ford responded

Thank you very much for the review and kind words! They're greatly appreciated. We're incredibly fortunate to have great team members such as Junior & Lilly around as they do a fantastic job providing excellent and transparent service with our guests. We're delighted to hear you had a great experience. Thank you again and we hope to continue working with you!

February 26, 2019

Great Carlos is the best glad he is still there Great quick lane Carlos and hector those guys are the best..its very rare to see the same service advisors at the same dealer for many years .dealers More

by STEVEN86J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Sheppard
Feb 28, 2019 -

Tropical Ford responded

Thank you so much for the review! We love having Carlos and Hector and they will be excited to hear you appreciate all of their hard work as well. We will definitely pass along your kind words. If there is anything else we can do to help you, please feel free to reach out!

February 24, 2019

Key and key fob made No issues. When right in they told me 60-90 minutes and it was done about 60 minutes later. I will bring car back if need be in future More

by scaley29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2019 -

Tropical Ford responded

That's great to hear! Thank you for your business and we hope to take care of any of your future car needs!

February 23, 2019

He was very good My headlight was out and they fixed it but had to go back because it blue out again and they fixed it again for me Thank You More

by davidjacques757
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The person who worked on my car was awesome, Russell Brooks
Feb 26, 2019 -

Tropical Ford responded

You're very welcome, David! We unconditionally guarantee our service and strive to exceed your expectations on every visit. Come back anytime!

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