
Tropical Ford
Orlando, FL

Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Collision Department Recently used your collision department who worked with the insurance company on my behalf. The entire staff were amazing and the end product was bet Recently used your collision department who worked with the insurance company on my behalf. The entire staff were amazing and the end product was better than I ever expected. I also have been pleased with your service department numerous times. All your staff are of the highest quality.... More
Unsatisfied service I brought my Ford Explorer to the dealership to have my screen above the radio which included the view Of the backup camera. I drove to the dealershi I brought my Ford Explorer to the dealership to have my screen above the radio which included the view Of the backup camera. I drove to the dealership on Tuesday Feb 26, 2019, I was informed that my screen would be repaired or and I could pick up my Explorer on Thursday Feb 28th. The dealership would not give me a loaner therefore I rented a car from Hertz next door. The dealership called me Wed Feb 27 and informed me that it would take several weeks to obtain the parts needed for the repair and that I needed to pick up my Explorer that day and the Dealership would call me when the part arrived. I was very disappointed in the unsatisfactory service and I rented a car for1 day paying $38 for the Rental, the dealership should have check to see when the part was going to arrive before I left, this was really unacceptable service. More
My car looks great! The collision center worked with my insurance to repair my vehicle and my car came out amazing. I also had to do some other things to my vehicle inclu The collision center worked with my insurance to repair my vehicle and my car came out amazing. I also had to do some other things to my vehicle including an oil change, my battery, and check my vehicle for a recall issue. Junior coordinated with Juan to service my vehicle and I was able to pay and take care of everything in one place. Letty helped take care of payment and even assisted with trying to find me a rental. Everytime I called the answered or called me right back. It was a great experience. Thanks so much. More
Oil change Service department recommended using the Quick Lane for general maintenance items and they performed an oil change and brake inspection just under 1hr Service department recommended using the Quick Lane for general maintenance items and they performed an oil change and brake inspection just under 1hr. Service personnel was professional and courteous. More
Outstanding service department Everyone is very friendly, hard workers and sincere. I appreciate all the services that was provided for my repairs. Thank you Tropical Ford service t Everyone is very friendly, hard workers and sincere. I appreciate all the services that was provided for my repairs. Thank you Tropical Ford service technicians for all your hard work and for resolving all my service repairs. More
Tropical Ford buenos en ventas Me siento muy contento con la experiencia q tuve me trataron muy bien y sali del lugar con un auto d verdad q los recomiendo a cualquiera y el vendedo Me siento muy contento con la experiencia q tuve me trataron muy bien y sali del lugar con un auto d verdad q los recomiendo a cualquiera y el vendedor con un animo brutal y ganas d ayudar no d vender me gusto y su gerencia ni hablar. More
Body repair on rear bumper I had to take my Ford Mustang in for repair because I was rear ended. I want to thank Junior and also Lilly for always keeping me informed on the repa I had to take my Ford Mustang in for repair because I was rear ended. I want to thank Junior and also Lilly for always keeping me informed on the repair of my Mustang. If you need to take your car in for any type of body work Tropical Ford is the place to take it. They did an awesome job. Awesome customer service. More
Great Carlos is the best glad he is still there Great quick lane Carlos and hector those guys are the best..its very rare to see the same service advisors at the same dealer for many years .dealers Great quick lane Carlos and hector those guys are the best..its very rare to see the same service advisors at the same dealer for many years .dealers usually has a how turn around for service advisors due to pay plan changes all the time ...great job for still keeping those 2 there More
Key and key fob made No issues. When right in they told me 60-90 minutes and it was done about 60 minutes later. I will bring car back if need be in future No issues. When right in they told me 60-90 minutes and it was done about 60 minutes later. I will bring car back if need be in future More
He was very good My headlight was out and they fixed it but had to go back because it blue out again and they fixed it again for me Thank You My headlight was out and they fixed it but had to go back because it blue out again and they fixed it again for me Thank You More