
Tropical Ford
Orlando, FL

Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Excellent service Customer service and attention were excellent. Service was fast, good price, thank you.. Customer service and attention were excellent. Service was fa Customer service and attention were excellent. Service was fast, good price, thank you.. Customer service and attention were excellent. Service was fast, good price, thank you.. More
Amazing service Excellent service, very kind sales people. Never felt pressured to buy or make a decision. If you are looking for a Ford, Tropical Ford is a great pla Excellent service, very kind sales people. Never felt pressured to buy or make a decision. If you are looking for a Ford, Tropical Ford is a great place! More
Can't trust them My F350 Ford truck was towed in because it would not start. Juan from the service department called me and said it was the low pressure fuel pump and My F350 Ford truck was towed in because it would not start. Juan from the service department called me and said it was the low pressure fuel pump and it would cost $1300 to repair. I said I guess I have no choice lets do this. At the end of the week he called me and said there's more to it. You need to repair the high-pressure fuel pump and some other stuff that I did not understand what he was talking about. Of course I was mad because I would not of agreed to the first $1300. At first he gave me the $1,300 quote and said that would fix it. Then when he called me back he said it would be another $19,000......... YES $19,000 not $1,900 . I said that was crazy, you told me it only needed $1300 and it would be fixed now its $19,000? He said yes that needed to be done to figure out the rest. Of course I'm mad because they misdiagnosed it and now I'm mad because after Juan spoke to the service adviser or whatever that guys position is. He told me the part was put in and they are not going to take it out. I am responsible for the $1300 even if it did not fix the problem. It's not the $1300 because a new truck will cost more. Its the misdiagnosis I don't want to pay for. Not even going to consider a trade or purchase of a new truck here. Look up on Youtube "Tropical Ford - I will never get a ford again." That shows how they treat you. More
Great Service and friendly Always a pleasure to do business with Tropical Ford, all my servicing needs are handled and I could not be more pleased. I will continue to return Always a pleasure to do business with Tropical Ford, all my servicing needs are handled and I could not be more pleased. I will continue to return More
Wait longer that they told me The service desk told me the waiting time and the service took longer and the service wasn’t completed even though I paid for everything. The service desk told me the waiting time and the service took longer and the service wasn’t completed even though I paid for everything. More
Bad.people work there.rip off con artist. Fiance manager rip me off 4000.00..dollars..my hard working money..him and the salesman split the money up..next day my salesman took off and quit..th Fiance manager rip me off 4000.00..dollars..my hard working money..him and the salesman split the money up..next day my salesman took off and quit..this dealer is no good..bad people work there. More
Professional Staff escorted me the most professional experience of a vehicular purchase. Sales representative Johnathan will get my repeat business. Also all my Staff escorted me the most professional experience of a vehicular purchase. Sales representative Johnathan will get my repeat business. Also all my referrals. Behical pirchase gone fantastic. More
Great Service! Wonderful and timely service!! Thanks Tropical Ford!! Elsie was very responsive and had the part ordered and installed in no time at all! I would reco Wonderful and timely service!! Thanks Tropical Ford!! Elsie was very responsive and had the part ordered and installed in no time at all! I would recommend Tropical Ford! More
Very good experience I felt very comfortable with my sales person,Vatilie, He was very knowledgeable about cars and answered my questions. I never felt pressured Once I I felt very comfortable with my sales person,Vatilie, He was very knowledgeable about cars and answered my questions. I never felt pressured Once I decided to buy, he guided me through all the features. I am thrilled with my new Ford Edge.. More
Awesome Always easy and friendly. Their service is fast and efficient. I have purchased many cars and will continue to be loyal to Tropical Ford. Thank yo Always easy and friendly. Their service is fast and efficient. I have purchased many cars and will continue to be loyal to Tropical Ford. Thank you Jack Grace. More