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Tropical Ford

Orlando, FL

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1,650 Reviews
Orlando-Based Family-Owned Ford Dealership Here to Support Your Dreams Put your faith in the dealership that puts you first. At Tropical Ford, we understand what it takes to help you achieve your goals. 2023 will mark 40 years in business, proving our longevity is driven by our desire to serve you. Our no pressure environment is a welcome breath of fresh air, helping you get the most out of your car buying experience. Our highly trained sales team works hard to ensure you enjoy a worry-free shopping experience. Whether you're a first-time shopper or one of our beloved return customers, you're always in great hands when choosing Tropical Ford in Orlando.
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9900 South Orange Blossom Trail

Orlando, FL

32837

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Showing 1,650 reviews

December 21, 2018

New car buying experience We worked with Vitalie to purchase our new ford escape. He was very thorough and very easy.to work with. I would highly recommend him!! More

by BOYE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Grace
4.0
This rating includes all reviews, with more weight given to recent reviews.
Vitalie Munteanu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Mella, Carlos Sheppard
Dec 26, 2018 -

Tropical Ford responded

Thanks for the recommendation and for the great feedback about your experience with Vitalie! He is a great asset to our sales team. Enjoy your new Ford Escape, and we look forward to seeing you again on your next visit!

December 20, 2018

Part of service requested was not done Asked for alot of things to be done including checking all fluids when I picked up the truck and checked the transmission fluid level it was bone dry More

by diver2094
Recommend Dealer
No
Employees Worked With
December 18, 2018

Battery replacement Good reception and very clean waiting area. Could use a couple more seats during peak hours. My only complaint was the time estimate that was given to More

by JHAYNES221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2018 -

Tropical Ford responded

We do get really busy during the winter and holiday season, so we are sorry things went a little longer than expected. We strive to get you back on the road as quick as possible. We are excited you thought we provided great service to you and it was great to see you. Thank you so much for bringing in your vehicle to our team. If you need anything else, please come back to see us again and we hope you have a great day!

December 16, 2018

Good service My last experience with service in Tropical Ford was very good. It was fast and very good attendance. I will return certainly. Thank you Bruno More

by bruno.pt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2018 -

Tropical Ford responded

Great to hear Bruno! We are happy that your experience was excellent! Thanks for coming in and we look forward to your return!

December 16, 2018

Dom is amazing Dom was able to assist me with getting a tune up. He also advised that I add. The additional warranty on the vehicle since mine had just run out. More

by WARREN.COYLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Wolfer
Dec 19, 2018 -

Tropical Ford responded

Great to hear Warren! We are glad that Dom was able to provide you with such a positive service experience! Thanks for stopping in and we look forward to seeing you again!

December 16, 2018

Warranties Recall After I talked with advisor on your service department , I bring May car for the warrantee service and you Procede to fix everything that my card nee More

by 2010HECTOR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Gonzalez, Juan Santiago, Hernan Fontana
Dec 19, 2018 -

Tropical Ford responded

Great to hear! We are happy that we were able to provide a quality experience and service! We look forward to your next visit!

December 16, 2018

SERVICE DEPARTMENT THE ADVISOR TOOK GOOD CARE OF ME RIGHT AWAY AND EXCELENT SERVICE AND KEEP MY VEHICLE CLEAN ALL THE TIMES AND FASTER. HOPE YOU GUYS HAVE GOOD HOLIDAY. More

by captain45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elsie Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2018 -

Tropical Ford responded

That's excellent! We are thrilled that we were able to provide great service that was also efficient! Thanks for the review and we look forward to seeing you again!

December 15, 2018

Friendly staff. I went to Tropical Ford to do a air bag recall. I was well treated for everyone I talked to . Specially Juan was very courteous More

by fabionunesferreira
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Santiago
Dec 19, 2018 -

Tropical Ford responded

Thanks for the great review! We are happy that Juan was able to provide such a positive experience! We look forward to having you back!

December 15, 2018

Quick and friendly Carlos got me in and out in record time to get my vacation back on track. We had to get the brakes and oil changed for a safe trip back to Tennessee. More

by jerrod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Sheppard
Dec 19, 2018 -

Tropical Ford responded

That's excellent to hear Jerrod! We are happy Carlos was able to provide a great service experience! Thanks for the review and we hope you had a safe trip!

December 15, 2018

Quick and friendly service These guys are awesome! I was prepared for a long wait but I watched half an episode of Game of Thrones and my car was ready! They have coffee and don More

by SRADA17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2018 -

Tropical Ford responded

Great to hear! We are glad that we were able to provide such an efficient service! Thanks for all the positive feedback and we look forward to having you back!

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