
Tropical Ford
Orlando, FL

Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Good service dept experience I created an appointment online. When I arrived at the dealership, they were ready for me. NOTE: the appointment is for the Service Advisor's time, I created an appointment online. When I arrived at the dealership, they were ready for me. NOTE: the appointment is for the Service Advisor's time, not the actual repair. I further explained my need and the Advisor stated the various scenarios that we might encounter, including ordering parts. I went to the lobby and had a cup of coffee. I saw two boxes of donuts, though I was not interested in having one. It was about an hour and the repair was complete. The Advisor explained what the technician did to solve the problem. It was covered under warranty, so no expense. On to run my errands. More
Its was real good experince Experience was excellent, I got 90% of what I looking for, the only draw back other the 10% I didn't get was the time of the whole process, However Experience was excellent, I got 90% of what I looking for, the only draw back other the 10% I didn't get was the time of the whole process, However it was a real problem because I had the time. More
Semi annual check The truck was serviced without a problem and I was on my way. The service is always quick and efficient. I would definitely recommend them to my fri The truck was serviced without a problem and I was on my way. The service is always quick and efficient. I would definitely recommend them to my friends and family. More
Unprofessional I want in for a routine oil change and was informed I needed new front breaks and the rotors looked fine. I told them to go a head and replaced the b I want in for a routine oil change and was informed I needed new front breaks and the rotors looked fine. I told them to go a head and replaced the breaks. Then I was told they didn't have the pads in stock and had to order them. Mean while I was waiting for the car. Finally after waiting all day they said the car was ready. When I left the with the car the breaks were not working correctly. I brought the car right back to be checked. They had to recut the rotors. I left again and the breaks still were not working correctly. I took the car back and after another day, I was informed that the rotors needed to be replaced. I believe that they made a mistake when they cut the rotor and then they made me pay for their mistake. I will not be going back for any more service and I would not recommend going for service at this location. More
Service Center Was in for two recalls and a quick express service oil change. Schedule the appointment online and was greeted well upon arrival. Took car in right Was in for two recalls and a quick express service oil change. Schedule the appointment online and was greeted well upon arrival. Took car in right away and was out in about just over an hour. Did not get a detailed recap on my overall car status other than everything looked good. Friendly service people. More
Good fast service I was shopping around for a new battery for my 2006 Mustang and found prices from $99-200. I then called Ford Quick Lube Service and got a mid-range I was shopping around for a new battery for my 2006 Mustang and found prices from $99-200. I then called Ford Quick Lube Service and got a mid-range quote for a battery, however, it was for a much longer warranty, eight years. You know how batteries are. The warranty runs out and matches the death of the battery, which mine did after two years. Two years and six days, battery died. Ok, so it lasted six more day, woo hoo... I'm glad I had my battery replaced at Ford, nough said. More
Oil change I’ve been going to this dealer for almost three years now and they are always very prompt and quick with all of my services. Great prices and service I’ve been going to this dealer for almost three years now and they are always very prompt and quick with all of my services. Great prices and service from everybody at the dealership. More
Above and beyond The management went above and beyond to take care of me. I had some complicated stuff happening and they were patient and kind through all of it. The management went above and beyond to take care of me. I had some complicated stuff happening and they were patient and kind through all of it. More
Hassle free car buying experience Vitalie Munteanu did an awesome job getting me set up with my new 2018 Ford Explorer. Very knowledgeable about all the Ford stock. Not pushy at all. V Vitalie Munteanu did an awesome job getting me set up with my new 2018 Ford Explorer. Very knowledgeable about all the Ford stock. Not pushy at all. Very honest salesman. Jonathan Mella did a great job helping me with financing and finalizing all my necessary paperwork. Both guys had a very good vibe and made me and my family very comfortable. Made my SUV buying experience a memorable one. Thanks again guys! More
Tropical Ford is the Best! The Tropical Ford Service Department is just great! Hector got me taken care of without an appointment. Everyone was very professional and informed me The Tropical Ford Service Department is just great! Hector got me taken care of without an appointment. Everyone was very professional and informed me throughout the process. An outstanding dealership👍🏽?????? More