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Tropical Ford

Orlando, FL

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1,650 Reviews
Orlando-Based Family-Owned Ford Dealership Here to Support Your Dreams Put your faith in the dealership that puts you first. At Tropical Ford, we understand what it takes to help you achieve your goals. 2023 will mark 40 years in business, proving our longevity is driven by our desire to serve you. Our no pressure environment is a welcome breath of fresh air, helping you get the most out of your car buying experience. Our highly trained sales team works hard to ensure you enjoy a worry-free shopping experience. Whether you're a first-time shopper or one of our beloved return customers, you're always in great hands when choosing Tropical Ford in Orlando.
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9900 South Orange Blossom Trail

Orlando, FL

32837

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Showing 1,650 reviews

October 21, 2018

2018 Ford 150 I had my new 2018 Ford 150 serviced. I've been going to Ford since 1994. As always I receive exceptional service. Thanks everyone for all your help. More

by JACQUELAND62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elsie Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2018 -

Tropical Ford responded

It was a pleasure getting you taken care of! Thanks for stopping by and we hope to see you next time!

October 20, 2018

Auto Butler services was good. Front desk associate service was friendly and fast.Junior make the release papers fast.The service in the truck was pretty and very cleaned in the int More

by PACR1953
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Junior.
Oct 23, 2018 -

Tropical Ford responded

We're so happy you had a great experience with us! Thank you for the review and we really look forward to your next visit! Enjoy your new truck!

October 19, 2018

No Help Needed help reinstalling my rain sensor on the windshield. I was told I needed a new windshield. I went to another dealer they installed the rain sens More

by GEARY.BLACKWELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dominic Wolfer
October 19, 2018

Customer Service Oriented SBU Tropical Ford - OBT Facility has always been a customer service oriented SBU. Their staff from start to finish are always friendly, a helpful, and acc More

by JOE.RAIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elsie Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2018 -

Tropical Ford responded

Thanks for the kind review, Joe! We're glad you like our service department and we appreciate your loyalty. If you need anything else, just let us know!

October 18, 2018

Excellent Service Really friendly staff, The staff was very willing to help, they answer all my question and give me a great deal on my vehicle. F150 STX More

by Omar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Mella
Oct 23, 2018 -

Tropical Ford responded

Thanks, Omar! It was great having you in the store and we hope you love your new vehicle. We'll see you next time!

October 18, 2018

Great service Juan was awesome. My car was sitting outside after being towed during the night to the dealer (due to a transmission problem). He took care of bringin More

by MARCUSFLORIDA2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Santiago
Oct 22, 2018 -

Tropical Ford responded

Thank you, Marcus, we're happy to hear Juan and the team were awesome! If you ever need any other service, just let us know!

October 18, 2018

Ford does not provide good warranty service. Period! Ford refused to fix an obvious upholstery issue on a brand new truck with less than 3000 miles on it. It is absolutely pitiful the level of Warranty S More

by dimboden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Elsie Martinez
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2018

Checking on new Module installed. Have been a customer of Tropical Ford since 2011. Very happy to date. Will continue with Tropical Ford as long as I own my Ford Fusion. More

by gailmarinodickinson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Wolfer
Oct 19, 2018 -

Tropical Ford responded

Thank you for the positive review, Gail! We look forward to continuing to serve you to the best of our ability.

October 15, 2018

Recall Turned truck in for a recall notice and Elsie was great she took it right in for me and notified me as soon as it was complete they made it so easy fo More

by JTWALLACE84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elsie Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2018 -

Tropical Ford responded

That's what we strive for! We are glad to hear that you received such quick service during your visit with us. We look forward to seeing you again when it comes time for your scheduled service.

October 15, 2018

Excellent Great salesman and paperwork was a breeze. Jason took time to explain features of car and worked within my budget. And found me the perfect ride. More

by PSEISON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Mella, Jason Sholes
Oct 17, 2018 -

Tropical Ford responded

That's great to hear! Ensuring that you get exactly what you want and are comfortable with the entire buying process is important to us. Enjoy your new vehicle!

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