Back

TruWorth Auto - Carmel, IN

Indianapolis, IN

4.3
3,265 Reviews

3006 E 96th Street

Indianapolis, IN

46240

Directions

By Type

3,265 Reviews of TruWorth Auto - Carmel, IN

November 30, 2015

Quick and easy Very knowledgeable staff. Very professional. Enjoyed the staff. They bought my vehicle at a fair price and I walked out with a check. Extremely satisf More

by lfendafstlne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenn Osborne
Feb 09, 2018 -

TruWorth Auto - Carmel, IN responded

Glad to know you were pleased with our process overall, we appreciate your kind words and the review!

November 30, 2015

Great Service Went on line, got my quote, took my Truck to them. They inspected it & to my surprise ~ I got just what they had quoted on line. Happy Camper HERE! More

by DebbieJo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Pautsch
Feb 09, 2018 -

TruWorth Auto - Carmel, IN responded

Glad to know we could take care of you, thank you for leaving us a review!

November 30, 2015

I got what I wanted and they worked with me to get it! They were great, friendly and worked with me. I wanted a Honda Pilot and that's what I drove away in... Good job TrueWorth! Thanks! More

by JakeM71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Niles
Feb 09, 2018 -

TruWorth Auto - Carmel, IN responded

Good to know we got you into the Pilot you were looking for, thank you for the review!

November 30, 2015

Excellent price and service Very nice car, dealership and staff. I would highly recommend to anyone. The shares program is legit and we got almost $800 back! Would buy again fr More

by Dkurtz06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Indianapolis, Kane San Miguel, Casey Niles
Feb 09, 2018 -

TruWorth Auto - Carmel, IN responded

Glad you enjoyed our shares program, we appreciate you leaving a review and sharing your experience!

November 30, 2015

Extraordinary car buying experience! No other car dealership compares to the moral integrity and overall customer service of TruWorth! They exceeded my expectations in all areas of the c More

by keitherj4444
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Niles
Feb 09, 2018 -

TruWorth Auto - Carmel, IN responded

Thank you for your kind words, we appreciate it and your review!

November 30, 2015

All employees were such a pleasure to work with. I have never had such a pleasing experience in purchasing a vehicle. Would and have recommended this company to anyone looking for a vehicle. Will onl More

by Amyclang1969
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Clark, Scott Thurber, Scott Holthouse, Michael Pautsch
Mar 05, 2018 -

TruWorth Auto - Carmel, IN responded

Glad everyone was such a pleasure to work with! Thank you for leaving a review!

November 30, 2015

Great Our saleswoman, Jenn, along with the rest of the team was great. We came in to look at a Town and Country but ended up with a Toyota Sienna for only s More

by CSharp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Pautsch, Jenn Osborne
Mar 05, 2018 -

TruWorth Auto - Carmel, IN responded

Thank you for leaving a review! Glad you were able to find what you needed for your family! Enjoy the Sienna!

November 30, 2015

Awful Customer Service Would not leave me alone when I decided to buy from someone else. Very annoying group of salesmen that don't actually listen to what you want. Instead More

by Scs2125
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Dec 15, 2015 -

TruWorth Auto - Carmel, IN responded

Hi there, my name is Kane, I'm the Customer Advocate for TruWorth Auto and I'd first like to apologize for the experience that you received from our sales staff. I assure you that it's not indicative of how we normally operate or treat our guests. We pride ourselves on helping guests find the Right Car, even if it's not on our lot so I'm really not sure why our team did not help you the way that they normally do. We try to hire good people that are focused on SERVICE instead of SALES, but your experience does not reflect that hiring philosophy and for that, I'm sorry. We're constantly working on improving our process, our service & our communication so that we avoid situations like this. And while we constantly improve, we still have plenty of work left to do.. I don't know when you visited our dealership, but if it was more than a few months ago, I can assure you that a lot has changed since then. If you're ever looking to buy or sell, I hope that you'll consider giving us a second chance to redeem ourselves and provide the kind of service that you deserved to begin with. Is there anything else that I can help you with? Any other questions or concerns that you'd like to share? I'm here to help! Thanks again for your feedback.

November 30, 2015

Great experience. No hassles. Very happy with the purchase. Great dealership. Will definitely buy again from this dealership. As they advertise, no misc fee or charges. Very good b More

by hvenk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Niles
Mar 05, 2018 -

TruWorth Auto - Carmel, IN responded

Glad you had a great experience, and there was no hassle! Thank you for leaving a review!

November 30, 2015

Outstanding! Thuworth Auto is a great dealership. I would definitely recommend them to anyone looking for a car. Mike was extremely helpful. I will definitely buy More

by Guisselle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Pautsch
Mar 05, 2018 -

TruWorth Auto - Carmel, IN responded

Glad Mike was extremely helpful! Thank you for the review and we hope to see you again!

...
305
...