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Truck City Ford

Buda, TX

4.9
2,834 Reviews
We are conveniently located at 15301 Interstate Highway 35, Buda, TX 78610, just outside of Austin. If you're coming from Austin, take Interstate 35 South and then Exit 220. Turn left at the overpass, and then head north on Frontage for about a block, and we'll be waiting for you on your right! If you're visiting from San Marcos or New Braunfels, take Interstate 35 North and then Exit 220. After the traffic light, keep going straight on Frontage road until you see us on the right. For those around Bastrop, get onto TX-21 W to Niederwald. From there, continue on FM2001. Turn right on S IH 35 Frontage Road and we'll be to your right!
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15301 I-35

Buda, TX

78610

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Showing 2,834 reviews

October 20, 2022

Scott Jordan in service was a pleasure to work with, I will definitely bring my vehicle service needs back to Scott when the need arises. More

by ELANDERSON50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Jordan
Oct 21, 2022 -

Truck City Ford responded

thanks for the positive feedback and the five star rating. We appreciate your business, and Scott never disappoints his service customers. Thanks for your loyalty.

October 20, 2022

I worked with Andy and Zach to place an order for a 2022 Ford Maverick in December 2021. After patiently waiting, it finally arrived. The original price was honored even after the price of the Maverick was More

by Walt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy McCreadie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zachary Krischke, Charles Moradi, Amanda VanZandt
Oct 20, 2022 -

Truck City Ford responded

Walt, positive feedback is always welcome and yours is particularly rewarding. It sounds like we hit the mark on the order processing which is becoming prevalent in the auto industry. We work diligently to make the process as seamless and transparent as possible. We appreciate your business, and look forward to assisting with any future service needs you may encounter down the road.

October 19, 2022

Andy and John got me into the exact vehicle I was looking for. Very profesional team! More

by MARIAMTZ1955
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Jones
October 19, 2022

The only issue I had was that nobody informed me the rates for an oil change increased $40 more prior to completion. More

by frankie_mendozajr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Fuentes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2022 -

Truck City Ford responded

Frankie, please accept our apology for not informing you of the price increase. We appreciate your business, and thanks for the rating.

October 19, 2022

I will not take my car ANYWHERE ELSE except to Truck City! Nate continues to provide the very best customer service, bar none. I couldn't be more pleased! More

by TKRESTA0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2022

excellent transaction, fast and easy, highly recommend. I would buy here again. Eddie and Jeremy are awesome to work with..... More

by LEWELLINGARABIAN
Recommend Dealer
Yes
Employees Worked With
Jeremy Harper, Eddie Haddad
Oct 20, 2022 -

Truck City Ford responded

Thanks for the positive feedback. Eddie and Jeremy make a great team, and can get customers in the right vehicle with the right deal. We appreciate your business, and thanks for the rating.

October 18, 2022

It took 6 months to fix a computer programming issue on a commercial truck. Nearly put me under. More

by JMADDOX1
Recommend Dealer
No
Employees Worked With
Not sure
October 17, 2022

Communication could have been better. I left my vehicle overnight for troubleshooting and didn't receive a phone call until the 2nd day regarding anything they found or didn't find. More

by GUERRERO.AM
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
I don't recall the names of the people I was working with.
October 15, 2022

I bought a expedition timberline from Jeremy. It was a great interaction. He walked me through every step with no pressure. I will not buy anywhere else! More

by Scottweisen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Harper, John Jones, Stephen Polasek
October 15, 2022

Scott is great! Every time I come in he greets me and asks how I’m doing (with sincerity) easy to talk to and happy to answer any and all questions I have! More

by Scottweisen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Harper, John Jones, Stephen Polasek
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