Truck City Ford

Robert gave me a price to perform the work and how long to order and get the part. it was all done on time and at the right price. to order and get the part. it was all done on time and at the right price. More

Great website Great Sales Rep Great online purchase process Great No Charge delivery Great Vehicles process Great No Charge delivery Great Vehicles More

Blake was very helpful and straight to the point he even reached out a couple days after just to make sure eve try things was still good reached out a couple days after just to make sure eve try things was still good More

Noe was awesome to work with from start to finish, never once did I feel like this interaction was only transactional base but felt like I was talking with a friend, very upfront, great at communication ski once did I feel like this interaction was only transactional base but felt like I was talking with a friend, very upfront, great at communication skills, and went above and beyond!! I reviewed what was wrong with the vehicle with Noe, he provided and estimate for the diagnostic testing, and provided a reasonable timeline of when I was going to hear from him. As I am impatient and on a time crunch I followed up next day and Noe was quick to find my file and review what the technician listed. I approved the services and reminded Noe I was on a time crunch and would need the car back no later then Friday by 4p and there was no disappointment. At 3:50p I received a call stating my car was ready for pick up. I showed up, paid, and was on my way. Thank you Noe for helping me get my car fixed for being transparent with me from the beginning and helping me meet my rental car drop off deadline! You are amazing!!! More

No pressure tactics, I sent the color and list of options that I wanted and they located the vehicle that matched my request. options that I wanted and they located the vehicle that matched my request. More

Friendly service people and timely service. Nice waiting area. Clean rest room. Good coffee, too. Nice waiting area. Clean rest room. Good coffee, too. More

I was not sure if I could trust Extended Service Plans and reached out to a number of resources to see what they thought about ESPs. I got mixed reviews. I reached out to an auto shop of mine, who is a cl and reached out to a number of resources to see what they thought about ESPs. I got mixed reviews. I reached out to an auto shop of mine, who is a client, and asked for recommendations from Ford Dealerships to get my ESP for my 2019 Ford King Ranch F150. I met with Charles Moradi. He answered all of my concerns with thoughtful and researched answers that were not sales-focused. He understood my hesitation and paranoia and helped me think through the best options for my needs and my budget. He then got my inspection scheduled with Nathanial Lewis in the service dept. and was a clean handoff from Finance to Service. 10/10 would recommend. More

Sarah Pope was amazing! Communication and professionalism were on point and she made me feel like a valued customer in an industry where those experiences seem to be slippin Communication and professionalism were on point and she made me feel like a valued customer in an industry where those experiences seem to be slipping away. Kudos to Truck City Ford and Sarah Pope! More

We bought our truck specifically from Truck City Ford. 2018 .....Everyone on this service was fantastic. All completed perfectly... Explained well especially the navigation system and how to handle in th 2018 .....Everyone on this service was fantastic. All completed perfectly... Explained well especially the navigation system and how to handle in the future if issues. From Sarah to Hailey with a smooth check out from Cashier and Mario to get me back in the road. Mike has assembled a fantastic caring group of people. More

I could not say enough GREAT things about this dealership. I am extremely satisfied with the Service team, and the Finance Team. I purchased my Extended Service Plan, and after a little while, sta dealership. I am extremely satisfied with the Service team, and the Finance Team. I purchased my Extended Service Plan, and after a little while, started experiencing some issues. Nate Lewis in the Service Dept. has taken care of me, gotten me a comparable rental, stayed in touch, kept me up to date in real-time, and is always available when I need him via text, or quick to get back to me if he is busy. 10/10 would recommend this dealership to anyone looking to find someone trustworthy, honest, hardworking, and loyal. More