Truck City Ford

Always very professional. Makes sure I stay informed on the progress and details of the service being done on my vechle. Makes sure I stay informed on the progress and details of the service being done on my vechle. More

The customer service and work were great. My repairs were done quicker than I had expected. My repairs were done quicker than I had expected. More

I have a 2020 Ford Ranger which the battery went south on me. I started to go buy a new battery and replace it myself; however, looking at all the hardware attached to the terminal I elected to have a profes me. I started to go buy a new battery and replace it myself; however, looking at all the hardware attached to the terminal I elected to have a professional replace it!!! I looked at making an appointment, but it indicated a few days before a slot was available. I called in spoke with Service Advisor Sarah Pope. Sarah said to bring the vehicle in and she saw no problem with getting it worked in and getting me on my way. Upon arriving, I met Sarah and she handled everything. Yes, there was a slight wait, but there were customers ahead of me, so waiting was of no problem. Sarah came to me in the Waiting Room and told me they were putting things back together and it should be only about 10-15 minutes more. Again, that was no problem. A short time later, Sarah came back out and said it was ready. Seems that I still had a warranty and it cost me nothing. I cannot say enough about the courtesy extended to me from Sarah. She is an employee that every employer needs to do all they can in order to hang on to her. She is definitely an asset to the Company. Thank you very much, Sarah!! More

My teuck is Not good my truck is worst than when i briught it in briught it in More

I was pleased with the service done on my truck. Even though the service took a little longer than I was told, I felt rushed at check in. Al in all satisfied. Even though the service took a little longer than I was told, I felt rushed at check in. Al in all satisfied. More

Nate and his manager are great they tested my truck to make sure it was 100% So far so good and if I discover any issues they said to bring it back. I feel comfortable and at peace with Nate's commitment make sure it was 100% So far so good and if I discover any issues they said to bring it back. I feel comfortable and at peace with Nate's commitment to giving me the best experience. More

Always takes care of all issues. Goes beyond to make sure we're satisfied with all services provided. Goes beyond to make sure we're satisfied with all services provided. More

communication was great, and truck came back fixed. words to meet the minimum words needed. words to meet the minimum words needed. More

My experience was a good one. From the friendly and helpful greeting as I walked in the showroom by the receptionist, to the salesperson, to the finance department, to the person From the friendly and helpful greeting as I walked in the showroom by the receptionist, to the salesperson, to the finance department, to the person who explained the features of my vehicle, everyone was friendly and helpful. They treated me better than I hoped and definitely better than other dealerships had done before. I would highly recommend you going to visit Esther for your next new or used vehicle . She was very help. More

I am completely satisfied as always. We had a small mishap while my truck was in for an oil change. Blake did an outstanding job communicating what happened and following thru with getti We had a small mishap while my truck was in for an oil change. Blake did an outstanding job communicating what happened and following thru with getting my mirror replaced. Problems occur on occasion, and I understand that. What sets great customer service apart from mediocre customer service is how you handle those problems when they happen. You guys knocked it out of the park making sure I was taken care of. More