Truck City Ford

Quick and easy. Got me in and out in under an hour for some warranty work. Followed up the next day and gave us a report on the car as well. Got me in and out in under an hour for some warranty work. Followed up the next day and gave us a report on the car as well. More

communication was great, and truck came back fixed. words to meet the minimum words needed. words to meet the minimum words needed. More

My experience was a good one. From the friendly and helpful greeting as I walked in the showroom by the receptionist, to the salesperson, to the finance department, to the person From the friendly and helpful greeting as I walked in the showroom by the receptionist, to the salesperson, to the finance department, to the person who explained the features of my vehicle, everyone was friendly and helpful. They treated me better than I hoped and definitely better than other dealerships had done before. I would highly recommend you going to visit Esther for your next new or used vehicle . She was very help. More

From the moment I arrived to the time my vehicle was ready for pickup, I experienced excellent customer service. Will definitely recommend Truck City Ford to friends and family. Thank you Josh Rivera an ready for pickup, I experienced excellent customer service. Will definitely recommend Truck City Ford to friends and family. Thank you Josh Rivera and Nate Lewis for all your help. More

Great customer care! Y’all kept me informed during my truck repair. I have found my truck dealership for the present and the future!! Y’all kept me informed during my truck repair. I have found my truck dealership for the present and the future!! More

I am completely satisfied as always. We had a small mishap while my truck was in for an oil change. Blake did an outstanding job communicating what happened and following thru with getti We had a small mishap while my truck was in for an oil change. Blake did an outstanding job communicating what happened and following thru with getting my mirror replaced. Problems occur on occasion, and I understand that. What sets great customer service apart from mediocre customer service is how you handle those problems when they happen. You guys knocked it out of the park making sure I was taken care of. More

It was a smooth process. I did everything over the phone! FrNk and Anita were Great. I did everything over the phone! FrNk and Anita were Great. More

It was good. Biggest thing was I was told to bring truck in to be looked at to check for the part. I was told not in stock on the phone, but it was in stock. They Biggest thing was I was told to bring truck in to be looked at to check for the part. I was told not in stock on the phone, but it was in stock. They said about 3 hours. I could not stay that day. So I had to make another hour and a half drive a second time for recall. Overall it was ok though. More

Daniel was extremely helpful, answered all my questions. All around the best service I have had ever. Contact was consistent, and on my terms. All around the best service I have had ever. Contact was consistent, and on my terms. More

Service advisor was exceptional, wait time for just oil change was not. I could clearly see my vehicle and watched the work from the area, an oil change should be the easiest service there is. While I did change was not. I could clearly see my vehicle and watched the work from the area, an oil change should be the easiest service there is. While I did appreciate the top off of washer fluid, and tire pressure adjustment (literally new tires put on the day before so didn't need adjustment) The actual oil change took forever. I was there with a scheduled appointment for 2pm and didn't get my car back until after 430pm. It just seemed very long, and watching them, it seems like you have over allocated your techs. More