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Truck City Ford - Service Center

Buda, TX

4.8
1,707 Reviews

1,707 Reviews of Truck City Ford - Service Center

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May 23, 2022

in and out quickly, communication on status was great and will go back again when and if needed. More

by DANA15
Customer Service
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2022

Great service, hospitality. Kept us informed. Kept the vehicle. Clean. Would close the again without question More

by CROADMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022

Best ever. Mario was very professional. If you are looking for the best customer service. This person is the one you are looking for. More

by RIVEROLAMEIRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Jordan
May 20, 2022

Extremely over price and they don’t complete services right the first time always had to return vehicle to have fix they screwups More

by KERMAN71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Rodgers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Fuentes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Lewis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Andy McCreadie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Harper, John Jones, David Pineda, Cody Davis, Scott Jordan, Monica Kinas
May 19, 2022

Mario and his team are excellent. They listen carefully to the customer and truly address those concerns, all the while being mindful of customer safety. They work in a timely team More

by JOANS78610
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Jordan
May 19, 2022

Truck City Ford has serviced my Ford vehicles for almost 30 years. The staff, service advisors and technicians are personable and professional. They keep me informed and involved in the process. I highly re More

by DEBAROB51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noe Avila
May 18, 2022

I was able to drop off my truck at 9:00 and get it checked over. All good, but needed 2 tires. More

by BOBTHEVOG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Jordan
May 17, 2022

Everything was fine as it always is with Truck City Ford. I moved to the other side of town but it was well worth the drive. More

by RME80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Jordan
May 16, 2022

I had my oil changed, and talk with SCOTT and I was in and out of there in less than an hour. Excellent customer service. Talk with Jeremy in sales and he informed me I would get a letter for a recall for More

by EDMCD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Jordan
May 16, 2022

The service personnel I came in contact were very professional, courteous and have a genuine appreciation of customer needs. More

by GETZGEORGE46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Guerro
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