Truck City Ford - Service Center

The service department was great. My service advisor was Adrian Vasquez. He was very friendly, knowledgeable and helpful. The Parts department is awesome. The sales people are very go My service advisor was Adrian Vasquez. He was very friendly, knowledgeable and helpful. The Parts department is awesome. The sales people are very good. John and Jeremy are the best. More

They were always courteous and attentive. Easy to make appointments. Dealership and service area are well maintained. Been coming here for 5 years and never a bad experience appointments. Dealership and service area are well maintained. Been coming here for 5 years and never a bad experience More

Staff very professional. Kept my car until the problem was found. Once the problem was found, I was contacted. Thank you so much for a job well done. was found. Once the problem was found, I was contacted. Thank you so much for a job well done. More

They were very nice, professional, and they took great care of my F150. I take both My Fords to them for service. Thank you so much! care of my F150. I take both My Fords to them for service. Thank you so much! More

Scott provided excellent customer service and took time to listen to my concerns. The mid day update text was appreciated. Thank you Scott. Javier Uresti to listen to my concerns. The mid day update text was appreciated. Thank you Scott. Javier Uresti More

Took care of my issue on the repairs needed . Work done in a timely manner. Customer service person very easy to work with. Only concern is need to communicate better on the status of the work. in a timely manner. Customer service person very easy to work with. Only concern is need to communicate better on the status of the work. More

I appreciate the comprehensive and professional service I receive from Truck City. By far, they are the best dealership service department I have used for my truck. receive from Truck City. By far, they are the best dealership service department I have used for my truck. More

I was very happy with the way I was treated by Truck City Ford. I brought my SUV for a recall and everything was completed just as they said. Even given a ride to south Austin so I could go to work. The d Ford. I brought my SUV for a recall and everything was completed just as they said. Even given a ride to south Austin so I could go to work. The driver was very courteous during the trip. My SUV was completed on the time that was stated. A good experience, and I will return to Truck City Ford for my other needs. More

Prompt and fast service. They treat you like a member, not just a customer, from the moment you pull in. waiting area is clean and comfy too not just a customer, from the moment you pull in. waiting area is clean and comfy too More

Scott was up front about the service and time frame. I want to thank him for his constant updates and service to include the technicians working on my truck. want to thank him for his constant updates and service to include the technicians working on my truck. More