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Trust Auto
Sykesville, MD
231 Reviews
Trust Auto is the dealer with trust in its name. We are a family-founded and locally-operated car dealership right here in Sykesville. We first opened our doors in 2010, and since then, we have treated our customers like family. We want you to feel welcome when you come through our doors, and we can’t wait to help you get into the car of your dreams.
Our dealership has always been proudly located in Sykesville, where we can take care of all the surrounding communities. From Fairfax to Baltimore, we have regular customers everywhere. Our customer base extends into Northern Virginia and Washington D.C. If you live in any of those areas, then know that Trust Auto is definitely worth the trip.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 231 reviews
February 26, 2021
Very unprofessional. Confirm purchase of a car by phone. We were delivering cashiers check in the morning. They decided to sell to someone else after they had locked in to the deal with us. Would think twic We were delivering cashiers check in the morning. They decided to sell to someone else after they had locked in to the deal with us. Would think twice about doing business with them. More
by Trainer
Employees Worked With
Nick Kolay, David N, Alex Pasha
February 04, 2021
thanks to trust autos for my 2010 Nissan rogue. my daughter loves her car, just in time for the snow. Myron Boyd definitely looked out,; even taking extra steps to make sure she gets financed. i to daughter loves her car, just in time for the snow. Myron Boyd definitely looked out,; even taking extra steps to make sure she gets financed. i told my mom bout my experience, she went a purchased a vehicle as well. i will be back to trust auto if ever in need of a vehicle. thanks again More
by justflea
Employees Worked With
Myron Boyd
January 23, 2021
Most stress free car buying experience we've ever had. Keith was amazing, always available to answer questions and went the extra mile when he didn't have to. Will definitely work with them again and high Keith was amazing, always available to answer questions and went the extra mile when he didn't have to. Will definitely work with them again and highly recommended to everyone! More
by Katie and Lance
Employees Worked With
Keith Stacy
January 13, 2021
Aziza is one of the most nicest people I’ve met. She is so easy to work with and her communication skills are unmatched! These are the reasons I recommend my friends do buy their cars from Trust Auto. The so easy to work with and her communication skills are unmatched! These are the reasons I recommend my friends do buy their cars from Trust Auto. The cars and customer service is one of the top I’ve seen and I’ve been to a lot of dealerships. More
by Abdullo
December 27, 2020
Dealer was responsive and drove the vehicle to be inspected before purchase, which was great. Sales could have provided a computer to sign the agreement rather than having to complete on my phone, wh inspected before purchase, which was great. Sales could have provided a computer to sign the agreement rather than having to complete on my phone, which was difficult. Sales could have been more available when filling out paperwork to answer questions. Atmosphere at dealership could be more welcoming and comfortable for customers. More
by Lori
Employees Worked With
Keith Stacy
December 12, 2020
I had a wonderful time with Keith as my ride along He was very kind & answered all my questions to the fullest!! Great people to deal with!! I love my 08 Shelby purchased from Trust Auto ! Would go back agai very kind & answered all my questions to the fullest!! Great people to deal with!! I love my 08 Shelby purchased from Trust Auto ! Would go back again Thanks 😃 More
by alynnmccurry
Employees Worked With
David N, Michael Ayzenberg, Keith Stacy
December 05, 2020
Unfortunately, in the past few days I had a negative experience with Trust Auto, and I am waiting to hear from the manager about how they are going to address. I live 800 miles from their dealership, a experience with Trust Auto, and I am waiting to hear from the manager about how they are going to address. I live 800 miles from their dealership, and purchased a 2012 Porsche Cayenne that was advertised as a great car. No issues were not on the advertisement, and nothing was said to me by the salesman (Art). I had the vehicle taken to the local dealership for a pre purchase inspection at my cost ($350). As a result, the Porsche dealer noted 12 problems with the vehicle, some of them quite major. The most upsetting was the radio was in operable, and would cost $3,000 to replace. Trust Auto knew about that issue, because they had recently taken the car there to have the radio looked at. The Porsche dealer confirmed that they advised Trust Auto of the need to replace the radio, and the cost. I immediately called Art at Trust Auto, and he refunded my deposit. However, I have asked them to reimburse for the $350 inspection, explaining that had they told me the radio needed replacing, i would never have even considered the vehicle. Other issues noted on the inspection included significant rust on the undercarriage, an oil leak, electric outlets in the vehicle that were inoperable, torn leather seat, etc. The manager called me to discuss, and I am waiting for him to call me back. I hope they do the right thing, and if they do, I will supplement this review. I have nothing negative to say about Art. Update. I called Sales Manager Myron Boyd this am since he did not call me back yesterday. I am waiting for his return call. Next update. Myron didn't return my call. Two hours later I called back, and he took my call. Now their story is they knew the radio needed to be replaced, and had ordered one. He said the Porsche dealership ordered. What he didn't know is the Porsche dealership told me the radio WAS NOT ordered by Trust Auto. At that point, Myron came up with a new twist - that I had only placed a down payment for the car and had not officially purchased it. He claims he will call me back on Monday after he speaks to the Porsche dealership. I also told him the website for this vehicle has not been changed, and still claims the vehicle is perfect. Warning - stay away from this place! More
by sstrum
Employees Worked With
Myron Boyd
November 21, 2020
Keith is king! Trust is true to their name. Total recommend! We left happier than when we arrived. We came to see one car and ended up looking at multiple contenders, bought one🖒🖒 recommend! We left happier than when we arrived. We came to see one car and ended up looking at multiple contenders, bought one🖒🖒 More
by jh
Employees Worked With
Keith Stacy
November 19, 2020
Excellent and transparent process, fantastic customer service, and quality vehicles. Purchased a 2011 VW Touareg that was in great shape at a fair price. Keith was a absolute pleasure to work with! service, and quality vehicles. Purchased a 2011 VW Touareg that was in great shape at a fair price. Keith was a absolute pleasure to work with! More
by Brandon L.
Employees Worked With
Keith Stacy
