Tucson Subaru - Service Center

My Subaru Love orientation with Steve was informative, friendly and thorough. A lot of technology was broken down into bite-size understandable pieces. Steve is an excellent teacher and a great ambassador friendly and thorough. A lot of technology was broken down into bite-size understandable pieces. Steve is an excellent teacher and a great ambassador for Subaru! More

Steve Norris was incredible during my Love Encore visit. He explained the features to me that I was still a little unclear on, and he was really able to focus his explanations on the info I needed to know He explained the features to me that I was still a little unclear on, and he was really able to focus his explanations on the info I needed to know based on the type of driving I do. He never once talked down to me or treated me like I was stupid (experiences I have had at other car dealers throughout my life). I felt very comfortable asking him questions and felt confident with the answers he gave me. He confirmed my first service appointment that I have scheduled (I appreciated that level of detail). Overall, it was a great experience with him! More

Raj was excellent. I came in for routine service and something unexpected was found. He communicated clearly including the estimated completion time with the additional work. He also updated my radio so something unexpected was found. He communicated clearly including the estimated completion time with the additional work. He also updated my radio software as he noticed I was missing the latest up date. He was friendly and courteous. Raj was excellent. More

All of my experiences with Tucson Subaru to date have been easy, pleasant and productive. Today we did the new car overview instructions with Darla, which was amazingly useful and fun. She is a very ef been easy, pleasant and productive. Today we did the new car overview instructions with Darla, which was amazingly useful and fun. She is a very effective and pleasant person who I hope you folks appreciate as much as I do. More

Steve Norris was very helpful during the purchase of our new 2020 Subaru Forester Touring. He helped us understand all the safety and technical features of our Subaru during the Love-Encore orientation. new 2020 Subaru Forester Touring. He helped us understand all the safety and technical features of our Subaru during the Love-Encore orientation. More

I always take my WRX to get serviced here. Staff is super friendly, professional, and thorough. Will keep bringing my car back here for as long as I keep my car . friendly, professional, and thorough. Will keep bringing my car back here for as long as I keep my car . More

Steve Norris was a great help to me when I called for my Love Encore follow-up for my Subaru Crosstrek. When I asked him a question about the car's EyeSight driver assist system, he didn't just rattle off Love Encore follow-up for my Subaru Crosstrek. When I asked him a question about the car's EyeSight driver assist system, he didn't just rattle off some specs from the user's manual, he actually brought in his own experience driving Subarus to make sure I knew that the information I was getting was from someone with practical experience driving with it and using it. He was an excellent help and his advice definitely made using my Subaru much easier. More

Steve Norris was very helpful at my “Subaru Love” appointment, which we had via zoom due to the pandemic. He answered my questions, then went through all the various features of my new car. Even th appointment, which we had via zoom due to the pandemic. He answered my questions, then went through all the various features of my new car. Even though this is my 4th Subaru, there have been improvements every year and were plenty of new things to learn. We spent over an hour, so I would be up to speed on the features that were new to me. I can’t thank Steve enough, and also Tucson Subaru, for being able to continue having great customer service even in the middle of the Covid-19 epidemic. More

We just moved to the area from Florida. I was welcomed cordially by an attendant properly in a mask, was quickly introduced to Raj, and shown to the very comfortable, very clean waiting area. My car was r cordially by an attendant properly in a mask, was quickly introduced to Raj, and shown to the very comfortable, very clean waiting area. My car was ready sooner than expected, there were no hidden "surprises," and I was on my way! More

Jay was wonderful to work with to get my car the service it needed. They had great promotions in place and everyone was very friendly. it needed. They had great promotions in place and everyone was very friendly. More