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Tucson Subaru - Service Center

Tucson, AZ

4.8
2,266 Reviews

2,266 Reviews of Tucson Subaru - Service Center

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November 13, 2020

Raj was excellent. I came in for routine service and something unexpected was found. He communicated clearly including the estimated completion time with the additional work. He also updated my radio so More

by susann1070
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raj Sihota
Nov 13, 2020 -

Tucson Subaru responded

Thank you so much for taking the time to leave us a review! We are glad to have you as one of our guest. Stay safe and have a great day. :)

November 13, 2020

All of my experiences with Tucson Subaru to date have been easy, pleasant and productive. Today we did the new car overview instructions with Darla, which was amazingly useful and fun. She is a very ef More

by edknop
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2020 -

Tucson Subaru responded

I am so glad you are part of the Tucson Subaru family, and I genuinely Thank you for your wonderful review. Have a good weekend. Darla

November 12, 2020

I always take my WRX to get serviced here. Staff is super friendly, professional, and thorough. Will keep bringing my car back here for as long as I keep my car . More

by Angel D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jade Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2020 -

Tucson Subaru responded

Thank you very much for the great review!-Jade

November 12, 2020

Steve Norris was a great help to me when I called for my Love Encore follow-up for my Subaru Crosstrek. When I asked him a question about the car's EyeSight driver assist system, he didn't just rattle off More

by SJones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Norris
Nov 12, 2020 -

Tucson Subaru responded

Thank you for sharing your experience! Enjoy your Crosstrek! -Steve N

November 12, 2020

Steve Norris was very helpful at my “Subaru Love” appointment, which we had via zoom due to the pandemic. He answered my questions, then went through all the various features of my new car. Even th More

by KLL in Oro Valley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Norris
Nov 12, 2020 -

Tucson Subaru responded

I'm glad that we made good use of our time! Thank you for leaving a review! -Steve N

November 11, 2020

We just moved to the area from Florida. I was welcomed cordially by an attendant properly in a mask, was quickly introduced to Raj, and shown to the very comfortable, very clean waiting area. My car was r More

by steve.rob53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raj Sihota
Nov 11, 2020 -

Tucson Subaru responded

Thank you so much for taking the time to leave us a review! We are glad to have you as one of our guest. Stay safe and have a great day. :)

November 11, 2020

Jay was wonderful to work with to get my car the service it needed. They had great promotions in place and everyone was very friendly. More

by J R Torn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Rau
Nov 13, 2020 -

Tucson Subaru responded

Thank you very much!

November 11, 2020

Chris was very helpful and answered all my questions. Tucson Subaru has always been great when I bring my car in for service. They explain everything and let me know what has to be done next time More

by vll196427
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Buford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2020 -

Tucson Subaru responded

Thank you, we do our best to make sure every customer has a great visit whenever they are here. We're glad we can make your visit an experience worth reviewing and look forward to helping you again!

November 11, 2020

Darla was very welcoming! She gave us a thorough introduction to all the new and repeating features of our Outback! She listened to what we needed to know and demonstrated and carefully explained. S More

by newoutbackowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Taormina
Nov 11, 2020 -

Tucson Subaru responded

Thank you for the extraordinary review! We appreciate it so very much! ~Jennifer

Nov 11, 2020 -

Tucson Subaru responded

I appreciate the review, Thank you. Darla

Nov 13, 2020 -

Tucson Subaru responded

I’m glad we were able to help and reach out to us if you need anything else as well!! Congratulations again! Anthony Taormina

November 10, 2020

Raj is an outstanding service representative and Tucson Subaru Service Department is top notch. Polite, great communication, services delivered on time, work performed correctly and more! More

by Curt B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raj Sihota
Nov 10, 2020 -

Tucson Subaru responded

Thank you so much for taking the time to leave us a review! We are glad to have you as one of our guest. Stay safe and have a great day. :)

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