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Tucson Subaru - Service Center

Tucson, AZ

4.8
2,269 Reviews

2,269 Reviews of Tucson Subaru - Service Center

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February 10, 2021

I needed an oil change and was able to easily schedule my appointment online. They made sure everything was ready for me with followup emails. After arriving at the service dept. was greeted right away. I w More

by Mwgpoc1suba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittney Ottaviano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2021 -

Tucson Subaru responded

I am so glad that you had an extraordinary experience here at Tucson Subaru! We will see you next time! -Brittney

February 08, 2021

Brittney was very helpful and knowledgeable! I sincerely appreciate the excellent customer service experience she provided. I highly recommend this dealership from my purchasing experience 3 years ago and a More

by Denisej
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittney Ottaviano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

Tucson Subaru responded

Thank you so much for your kind words! We strive for extraordinary service here at Tucson Subaru! You leaving here happy and safe is our main focus! I hope to see you next time! - Brittney

February 06, 2021

Bought my 3rd new Subaru from this dealership and they have the best people and customer service. They go above and beyond for you and I have always had great experiences there. More

by D.repp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Norris
Feb 17, 2021 -

Tucson Subaru responded

Thank you for sharing your experience! Enjoy your Subaru! -Steve N

February 06, 2021

Brittney was knowledgeable, helpful and friendly. She’s a good listener and she answered all my Q’s, including the ones she first needed to communicate to a mechanic. Thanks so much for the great service! More

by BK
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brittney Ottaviano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2021 -

Tucson Subaru responded

Thank you so much for your kind words! I'm glad I was able to make this service experience an extraordinary one! See you next time - Brittney

February 05, 2021

Everyone at this dealership is friendly, courteous, knowledgeable. The immediate reaction is that the guests arrival is like a fine tuned machine. Everyone know what they are doing. The dealership is b More

by tjrsk3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Artie Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica Estrada
Feb 05, 2021 -

Tucson Subaru responded

Thank you so much for your great review. I really appreciate it. Thanks. Monica E.

Feb 05, 2021 -

Tucson Subaru responded

Thank your for taking the time to leave your great feedback! :) - Artie

February 04, 2021

I am so thankful for the Service Manager, Steve Gregg, and my Advisor, Monica Estrada! My 2015 Forester extended warranty recently expired (within days of my visit) when a major issue was discovered with More

by Desertgal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Gregg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica Estrada
Feb 04, 2021 -

Tucson Subaru responded

Thank you so much for the wonderful review. At Tucson Subaru we love taking care of our customers and providing an extraordinary service experience. Happy motoring. SG.

Feb 04, 2021 -

Desertgal responded

My sincere pleasure - thanks again for such an amazing experience!

Feb 04, 2021 -

Tucson Subaru responded

Thank you so much for your amazing review. We are happy we were able to provide you with Extraordinary Service. Thank you. Monica E.

Feb 19, 2021 -

Desertgal responded

Absolutely my pleasure - so appreciate you!

February 04, 2021

Fast, easy, polite and informative. Excellent service all around as usual.From an initial phone call to book an appointment to arriving early and still being processed through to being personally fetch and i More

by Rodthompson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittney Ottaviano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2021 -

Tucson Subaru responded

We strive for extraordinary service! And I am so pleased to hear you had a good experience. Thank you for your kind feedback! - Brittney Ottaviano

February 03, 2021

Friendly, fast, efficient service, always a great experience having my car serviced. Everyone at the dealership cares about their customer needs and keeping them happy. More

by Rich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittney Ottaviano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2021 -

Tucson Subaru responded

Thank you so much for coming in and thank you for your kind feedback! We appreciate you! See you next time -Brittney

February 02, 2021

Brittney was professional and friendly. She addressed my concerns and responded in a way that reassured me of my confidence in this dealership. I love returning to Tucson Subaru! More

by Shin.yoo
Recommend Dealer
Yes
Employees Worked With
Brittney Ottaviano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2021 -

Tucson Subaru responded

Thank you so much for your kind feedback! My main goal is to make sure you are leaving the dealership safe and happy! If you need anything else at all please feel free to call! - Brittney

February 01, 2021

Great service and communicated timelines very well even during a very busy time. I was contacted when it was done and they got me all squared away once I came back. More

by tjcox26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittney Ottaviano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

Tucson Subaru responded

I am so happy to hear that you had a great experience with us! If you need anything else, please give us a call! Have a great day! - Brittney

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