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Tulley BMW of Manchester

Manchester, NH

3.8
68 Reviews
At Tulley BMW of Manchester we strive to provide outstanding professional service in all areas of our automotive dealership. We are proud to present BMW models and are confident we can find just the vehicle of your dreams. Looking for that certain model sedan or SUV? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car in Manchester NH, look no further! At Tulley BMW of Manchester we stock a large amount of high quality used and BMW Certified vehicles to serve the Manchester NH region. We will also help with auto loans in Manchester NH and lease plans too. Our auto repair and car parts departments at Tulley BMW of Manchester can help get you back on the road as quickly as possible. Please visit Tulley BMW of Manchester at 170 Auto Center Dr and let us show you all of the BMW services we offer.
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170 Auto Center Rd.

Manchester, NH

03103

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Showing 68 reviews

July 28, 2017

Amazing Delaership ! Tully BMW Manchester We just purchased our 3rd BMW from Tully Manchester. The quality of the sales and service people keep us coming back. Dawn is absolutely amazing as More

by AWEL2012
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dawn, Chris, Ryan
May 26, 2017

Excellent, Vehicle was thoroughly gone through in service center. I was invited out to shop to go over the vehicle on the lift and shown what repairs where recom More

by Bmw335
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Jun 07, 2017 -

Tulley BMW of Manchester responded

Hi John, Thanks for sharing your experience at Tulley BMW of Manchester. Our technicians are thorough and enjoy the opportunity to meet our clients. Thanks for your business. Jay Van Sciver General Manager

October 27, 2016

Biggest crooks on the planet These crooks will try and find the smallest thing wrong with your car and try to charge you astronomical prices. Went there for a simple state inspect More

by Wires1999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shawn
September 28, 2015

Service I have only had my BMW for a year. I had purchased my pre-owned (not certified) 3 series from a non BMW dealer with only 29k and have had NOTHING but More

by Toddismyhero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd
September 19, 2015

Terrible The service manager Todd sat across the table and informed me that Tulley BMW doesn't honor the service agreement or the warranty. The scam is that BM More

by BluemanFro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Todd
Sep 24, 2015 -

Tulley BMW of Manchester responded

Dear BluemanFro, I am quite confused on your review. Service contracts and warranty service work is the bread and butter of the service department. They keep us alive as a business and to say that we do not honor them simply does not make sense. The only circumstance where we legally cannot accept a service contract or warranty is when it has expired due to the year or mileage limit that was stated on the contract. I would love to talk to you further on this matter to clear up any confusion. Please feel free to reach out to me privately. I look forward to your call. Shawn Daigle Service Manager Tulley BMW of Manchester 603-644-2190

September 18, 2015

Outstanding Since I have purchased my 2011 BMW in February from Dawn Jellow. I have had nothing but great service for anything I needed. I brought my car in a cou More

by Laura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Jellow, Matt Trembely
August 27, 2015

Service Above and Beyond and on a Saturday! I was driving from VT home to RI on Saturday, August 22nd when I had a low tire pressure problem. Thanks to run flat tires I was able to limp to the More

by pgladding
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Seeley
August 24, 2015

Worst BMW Dealership Is your time worth very little? Good - then you have plenty of fun getting frustrated and annoyed in dealing with the service department at Tulley BMW More

by Memhas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Todd
June 25, 2015

Great dealership to purchase a BMW Dealership was very courteous and generous with their time. Great experience in buying a car. Dawn Jellow is a very experienced sales person. She is w More

by suemoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Jellow is an awesome person. She went over and above to help me find my BMW.
September 20, 2014

Avoid Tulley's service department!! This is my 3rd BMW and I normally get the car service at the Wilmington, DE BMW where I was vacationing in New Hampshire when the car broke down with More

by graciela blanchet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
no idea
Jan 15, 2015 -

Tulley BMW of Manchester responded

Hello Graciela Blanchet, Our sincerest apologies that you were less than satisfied with your experience here at Tulley BMW in Manchester. As a whole, Tulley Automotive Group is dedicated each and every day to achieving complete satisfaction from our customers in every aspect possible. Clearly, we have failed you in that sense. We have won BMW’s prestigious Center of Excellence award two years in a row by performing to the highest quality possible. Unfortunately, there were a few miscommunications during your repair process that may have misleadingly soured your experience. Your BMW was towed to our dealership with a dead battery. In order to continue further, a new battery was indeed required. Our BMW certified technicians discovered errors with the brakes and belt tensioner but they were just simply quoted to you. We replaced your dead battery, which contributes to the communications failure you mentioned in your review. We would love to restore your faith in Tulley BMW and resolve this issue. Your satisfaction is our top priority. At your earliest convenience, please feel free to contact me directly for further discussion. Sincerely, Shawn Daigle BMW Service Manager 603-644-2691

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