Tulley BMW of Manchester
Manchester, NH
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 84 reviews
We purchased a 2024 BMW X1 Certified Pre-Owned from this dealership on Saturday. Within less than 24 hours of taking delivery, we noticed significant damage on one of the headlights and immediately notified dealership on Saturday. Within less than 24 hours of taking delivery, we noticed significant damage on one of the headlights and immediately notified the dealership by email. Since it was the weekend and the dealership was closed, that was the earliest opportunity we had to report the issue. The damage is approximately 3-4 inches long and appears to be more than a simple surface scratch. Based on its appearance, it could be a deep gouge, chip, crack, or even a defect that may have penetrated the lens. Rather than inspecting the vehicle in person, the dealership chose to make its determination solely from photographs. The General Manager stated that because the damage is not a crack or a hole, it meets BMW Certified Pre-Owned requirements and therefore they will not replace the headlight. My concern is simple: how can anyone accurately determine the depth and nature of the damage, or whether there is a crack or hole, without physically inspecting the vehicle? What is most disappointing is not necessarily the final decision, but the refusal to perform an in-person inspection of a concern reported immediately after purchase. We purchased a Certified Pre-Owned BMW expecting a thorough inspection process and a willingness to stand behind the vehicle if a significant defect was discovered right away. At a minimum, I expected the dealership to inspect the headlight in person before concluding that the damage did not warrant further action. Unfortunately, that did not happen. I would encourage anyone purchasing a Certified Pre-Owned vehicle to carefully inspect every component before leaving the lot and to document any concerns immediately. More
I have nothing but positive things to say about Tulley BMW of Manchester. From Sales, Service & financing. I purchased in one day & the car was ready the following week (only because I'm from Boston but I BMW of Manchester. From Sales, Service & financing. I purchased in one day & the car was ready the following week (only because I'm from Boston but I'm sure it's quicker in state. No pressure sales environment with people truly looking out for your best interest. My mom saw this and now she wants new wheels! 10/10 would recommend. Huge shoutout to Dawn & James. More
Dawn, Kathy and Zavier were wonderful to work with. They were very attentive to our needs, and we drove off with a car the same day we arrived. We were totally satisfied with the experience. They were very attentive to our needs, and we drove off with a car the same day we arrived. We were totally satisfied with the experience. More
Dawn, Kathy, and Zavier made the buying and financing process painless and easy! Would highly recommend Tully Manchester to anyone looking for a pre owned BMW!! process painless and easy! Would highly recommend Tully Manchester to anyone looking for a pre owned BMW!! More
Kathy was such a pleasure to work with. Purchasing my BMW was a breeze. I would purchase a vehicle with her at Tulley BMW Manchester again in a heartbeat. Purchasing my BMW was a breeze. I would purchase a vehicle with her at Tulley BMW Manchester again in a heartbeat. More
Easiest car buying experience because of James. He was the complete opposite of what your typical car salesman experiences are like. Super polite, transparent, and genuinely wanted to make the He was the complete opposite of what your typical car salesman experiences are like. Super polite, transparent, and genuinely wanted to make the car buying experience frictionless. So happy with my car and the choice to head to Tulley BMW If you’re heading in ask for James, he will not disappoint! More
5 stars for Tully I worked with James. Who was incredibly knowledgeable about the Lexus features and took the time to make sure I was comfortable with technical features before I left. I Who was incredibly knowledgeable about the Lexus features and took the time to make sure I was comfortable with technical features before I left. I also want to thank the GM Matt Atherton. It is clear they run a top tier operation and were very approachable. They stayed involved in the process. And made sure I was 100 % satisfied in the deal. No last minute surprises it was professional and a seamless experience. This is the place to go. More
Working with dealers always comes down to the people and Chris Olsen, the web manager, and Will, their technology expert, were absolutely excellent. As always, when dealing with the registry, delays can be Chris Olsen, the web manager, and Will, their technology expert, were absolutely excellent. As always, when dealing with the registry, delays can be expected, but the dealership was very communicative of what to expect. The car itself was pristine for a pre-owned and I could not be happier with it, or the extended warranty included by the dealer. They were a pleasure to work with. More
The entire staff was a pleasure to work with. Eric, client advisor, was patient, pleasant, and thoughtful. He showed us the cars we wanted to see and when we made the decision he handed us off to Eric, client advisor, was patient, pleasant, and thoughtful. He showed us the cars we wanted to see and when we made the decision he handed us off to Zavier. Zavier worked through the paperwork making it easy to understand and helped us to get the best deal. He is funny, charming, and a sharp dresser. We then met with Will to go over how the car works. He is knowledgeable, and clearly knows the ins and outs of all the gadgets. Lastly, we were thanked by the sales manager, Dawn. She is very nice and professional. She thanked us for our business. All in all it was a great experience. I would encourage everyone interested in a BMW to work with this team! More
I had the most amazing experience at Tulley BMW yesterday, we worked with Kathy. She was fantastic. Worked very hard to get me exactly where I needed to be in my budget for my new vehicle. This is yesterday, we worked with Kathy. She was fantastic. Worked very hard to get me exactly where I needed to be in my budget for my new vehicle. This is my second vehicle I’ve bought from Tulley and it’s a fantastic company. I highly recommend. More



