I was driving from VT home to RI on Saturday, August 22nd when I had a low tire pressure problem. Thanks to run flat tires I was able to limp to the nearest dealership. However, Tulley BMW Service department in Manchester, NH was about to close at 1pm on a Saturday. I called and spoke with Todd Seeley in service. He agreed to stay late and also keep a service tech available to try to help me. Todd is the very best example of "can do" customer service I have run into in a long time. BTW, they ended up needing to replace two tires and stayed until 2:30pm to ensure I was safe to drive back to RI. Had Todd and his tech not stayed I would have been stuck until Monday. Exceptional Service Experience! Thank you!