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Tulley BMW of Nashua

Nashua, NH

4.0
691 Reviews
Just a short drive to Nashua from Peabody or Boston! Tulley BMW has a large selection of new BMWs and we are New Hampshire's largest Certified Pre-Owned BMW center. Your visit will be rewarded with great prices, selection and customer care! We also have new and used Mazda, GMC, and Buick vehicles on site. For customer convenience, Tulley BMW also opened a Pre-Owned BMW Sale & Service Center located at 170 Auto Center Road in Manchester, NH, Visit us at: http://www.tulleybmwmanchester.com
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147 Daniel Webster Highway

Nashua, NH

03060

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Showing 691 reviews

March 07, 2014

I recently purchased a BMW X5 from Tulley. The BMW client advisor I dealt with is Bill Cavanaugh. I enjoyed dealing with Bill. He was very patient, he listened to me to understand which type of car I was sea More

by djeansimon
Friendliness
Price
Recommend Dealer
Yes
March 05, 2014

The purchasing experience was pleasant and without pressure. At no time did I feel rushed. Bill reviewed the high level options and configurations prior to the test drive so as to put me behind the More

by vorlons
Customer Service
Friendliness
Price
Recommend Dealer
Yes
March 05, 2014

My friend and I had stopped by Tulley BMW to view a couple of cars that we had wanted to compare, as we were cross shopping and wanted to experience what each German maker had to offer. I've bought my More

by Ncandelier
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Steve Hammond
Mar 21, 2014 -

Tulley BMW of Nashua responded

Hello Nicholas, I was certainly disappointed to hear about your poor experience here at Tulley BMW, and I want to reach out to you personally to try and resolve the matter. As a BMW dealership, we know the standards to which we are held. It is incumbent upon myself and my team to make sure every individual is treated with the utmost respect and that your needs and desires are being met. You visited us with high expectations based on your prior experience with Tulley, and we let you down. As a family-run business, I can assure you that instances like these do not go unaccounted for. We have more than 170 employees and each one of us is personally responsible for upholding the reputation of the business. I am certain that yours’ was not the typical experience for Tulley BMW or for Steve Hammond. He is one of our most experienced and well-respected sales advisors. He was very sorry to hear about your comments and feels as if he let you down. On a given day, there are circumstances where a specific vehicle may not be ready to be driven off of the Tulley BMW property for a test drive. In those cases, we always offer our clients an equivalent vehicle for driving so that you can get a feel for how that model handles and performs. Then, once we have determined the model you are interested in, we work to select the colors, materials and options you prefer. This must not have been properly explained to you during your visit, and I apologize to you for the miscommunication. As for being encouraged to drive at an uncomfortably high speed in our parking lot, that is not something I would ever encourage or recommend my sales team to advise a Tulley BMW client. I have spoken with Steve and he is clear on this point. Whether you ultimately purchase a vehicle from us, or somewhere else, we always want you to leave with a favorable impression. We obviously failed you in that regard, and I can only ask that you will give us another chance to make things right. I invite you to call me personally, or stop by anytime and ask for me directly. I will do everything in my power to make sure you are completely satisfied with your experience. Val Goldenberg General Sales Manager Tulley BMW (603) 821-8924

February 28, 2014

I Love Tulley in Nashua its my favorite dealership! In all of my experiences there and it has been a few in the past year all of the employees are very polite and helpful. Ed Poole though really has the More

by Jennifer69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
February 06, 2014

I went in for alignment, key, oil change and full diagnostic. They said i needed tires, they were 150 over other places in area. I needed a new transmission hose, my car now sounds like an airplane a More

by natasha1891
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
jay
January 03, 2014

Our experience with Tulley was fantastic. Even though this was our first car buying experience, we were treated very well and we did not experience the stereotypical car selling pressures. Victor Vyekelc More

by lwrashkin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Vyekelchik
December 31, 2013

Victor is very informed and to the point. It was enjoyable experience. He explained all the options in detail. I am very satisfied with his work. More

by HosseinTavallai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Vyekelchik
December 27, 2013

Tulley BMW and Ed Poole our salesman, did an excellent job helping us select and purchase the right car. Ed worked with us to test drive several cars, both new and certified used. He was very knowledgeabl More

by marcdecker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
November 29, 2013

Victor Yekelchik was very helpful and knowledgeable. He provided additional information to help me understand my options. He answered all my questions to the best of his ability and found the right car for More

by OlgaShnayder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Vyekelchik
November 19, 2013

Had a very good experience buying a new car. Victor was very knowledgeable and passionate about the brand and provided a stress free experience. I was given good options and great price to buy the car. The More

by Punitbajaj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Vyekelchik
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