Tulley BMW of Nashua

This was our first lease of a vehicle (been buying cars for 45 + years). We went to 6 different dealerships and found most had misleading come-ons to get you into the dealership where you learned the real for 45 + years). We went to 6 different dealerships and found most had misleading come-ons to get you into the dealership where you learned the real details of the lease. You feel misled and then distrustful. This was not true at Tulley. The lease details were straight and to the point. Our sales rep - -Frank Chafe-- was friendly, had a sense of humor and very direct and clear about the lease. What impressed us most was Frank's tenacity in representing us to Tulley. At first, we could not reach agreement on a lease for the X5. We left the dealership thinking we would not come to agreement, yet Frank said don't worry, I'll get the deal you need. Three days later he called and had convinced various members of management to meet our needed terms. We're really happy with the x5 now and its only because of Frank that we have one. Tulley also appears to be a dealership that stands apart from others. No come - ons, no hustle and no sales pressure. In a word both Tulley and Frank Chafe have class. You really feel they care about you as a person more than as a customer. We used to feel IRA Lexus was the best dealership we had ever worked with, but now its Tulley- - -maybe its because its a family business and not a corporate entity. At IRA you have a background feeling they will do what's best for them, while at Tulley you feel they'll do what's best for you - - -that your satisfaction is more important than "the sale". We worked with Emily on the paperwork and finance/lease details and were really impressed. She is very professional and buttoned-up. It seemed like only minutes we were in her office and everything was done. All paperwork was in order and ready to be signed when we arrived. The fastest this has ever been done on any car purchase we've made. We're looking forward to working with Frank, Emily and Tulley again when its time to get a new car. They'll always have first shot with us. More

The sales team at Tulley BMW provided me with another great experience in buying a BMW. I was already a BMW owner and knew that this was what I wanted again. Once you own one, you won't be disappointed. great experience in buying a BMW. I was already a BMW owner and knew that this was what I wanted again. Once you own one, you won't be disappointed. Joe McDonough made the deal hassle free. Emily Gallagher made the financial paperwork a breeze. And Dave Gott helped me tie up the finishing touches on an already beautiful Certified Pre-Owned BMW. I would recommend that anyone who wants to buy or lease do so at Tulley! More

This is my third experience leasing a BMW from Tulley and working with Jim Beal.He is truly the main reason I returned. He goes out of his way to make sure everything works out perfectly. The Service Depart working with Jim Beal.He is truly the main reason I returned. He goes out of his way to make sure everything works out perfectly. The Service Department is also great. I did check out other models but the BMW was by far the best. More

Tulley BMW was a pleasure to deal with. Leo Debrum was the salesperson who helped me and he was great to deal with ( no high pressure sales tactics). Everyone else I worked with at the dealership was fri the salesperson who helped me and he was great to deal with ( no high pressure sales tactics). Everyone else I worked with at the dealership was friendly, courteous and helpful. More

Nick was my primary salesman and was extremely helpful in pointing out the differences between the various new models, including both the technical description and his own personal description based upon his pointing out the differences between the various new models, including both the technical description and his own personal description based upon his experience in driving each model. Nick also made available all new models and several certified pre-owned models for me to test drive and compare,then prepared pricing calculations for the various new models (including with or without options) and the certified pre-owned cars. Nick went "to the mat" for me in an attempt to negotiate on a certified pre-owned model, something I really appreciated. In the end, with Nick's help, I bought the perfect car for me, which coincidentally was the car first recommended by Nick. I could not have put someone through a more rigorous test of both patience and skill if I was pretending to be a buyer but really acting for purposes of evaluating a saleman's performance. The dealership and Nick should be proud. More

My experience with Tulley BMW started via e-mail inquiring about a particular vehicle. I received a prompt response from Jim Beal and after a few weeks corresponding, I went to the dealership and w inquiring about a particular vehicle. I received a prompt response from Jim Beal and after a few weeks corresponding, I went to the dealership and was treated courteously and professionally. All of my questions were answered and Jim was extremely thorough as well as friendly. In all of my return to visits thus far my experiences both with the sales and service departments have all been quite positive. Thank you. More

Steve Hammond was very helpful answering questions I had and kept me up to date on the progress of my car. Great experince - looking forward to buying my next BMW from Tulley. and kept me up to date on the progress of my car. Great experince - looking forward to buying my next BMW from Tulley. More

I had such a great experience leasing with Tulley BMW compared to my previous leasing experience. Mark was helpful answering the questions my husband and I had. Hopefully, I will be able to lease of buy compared to my previous leasing experience. Mark was helpful answering the questions my husband and I had. Hopefully, I will be able to lease of buy another BMW from Tulley BMW with a such great experience. More

From beginning to end, I felt the entire process was very professional. Starting with Mark and then to Jamie, the finance manager, *everything* was painless. professional. Starting with Mark and then to Jamie, the finance manager, *everything* was painless. More

Nick was great to work with. He was straight forward and made the whole car buying process a pleasure. I also thought it was great touch to see my car in the middle of the showroom with my name on it when made the whole car buying process a pleasure. I also thought it was great touch to see my car in the middle of the showroom with my name on it when i came in for delivery. Nick went through everything with me in as much detail as I needed.... More