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1,900 Reviews of Tulsa Hyundai - Service Center
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September 15, 2020
I have been coming to Tulsa Hyundai for 8 or 9 years. My service on September 14, 2020 was less than subpar. My previous service advisor (Michael) was always prompt and professional. Upon arriving on service on September 14, 2020 was less than subpar. My previous service advisor (Michael) was always prompt and professional. Upon arriving on Sept 14 at 8:10 AM, I could see 2 new service advisor each just standing at their kiosks. Eventually one approached my vehicle whom I only found out his name based on my service invoice. I did receive the automated text telling me my car had been checked in for service and should I have any questions to please text the number back or call. I did text the number back 11:00 AM and asked if my vehicle was complete. It has now been 24 hours and I have not received a text back. I only knew my car was ready by calling the number later. When I showed back up to pick up my vehicle I honestly could not tell if anything had even been done to it. The vehicle had not been washed (which I have now found out is due to the washer being out of order) however the front of the vehicle was not vacuumed as it has always been. Also the next service sticker had not be applied to my vehicle windshield it still had the current one that I removed. myself. I am aware that these may not seem like big issues to other people, but my husband I have spent a lot of money at Tulsa Hyundai. The service in the past was always amazing. This trip however has me rethinking where we will be spending our money. More
by Stevens
Verified CustomerEmployees Worked With
Riley Raney
September 15, 2020
Fast friendly service!!!! They did what they said they would do. That’s all I have to say about that so I’m rambling on since you have to have 25 words to submit would do. That’s all I have to say about that so I’m rambling on since you have to have 25 words to submit More
by blacoy7
Employees Worked With
Boyd Campbell
September 14, 2020
It was fine but usually when I take the car to change the oil they check everything and this time they did not check the tires and they had bad pressure oil they check everything and this time they did not check the tires and they had bad pressure More
by alume60
Employees Worked With
Stacy Mitchell
September 14, 2020
The staff was super friendly but they did not fix my sunroof. I waited for 3 hours and the replacement part did not work. I've been in multiple times to repair my sunroof and they never can fix it. Over sunroof. I waited for 3 hours and the replacement part did not work. I've been in multiple times to repair my sunroof and they never can fix it. Overall, I've waited for 6 to 8 hours and yet no one can figure out what's wrong. More
by Katelynn
September 12, 2020
My car had a recalled canister. I took it out in June (time consuming for me) and they said it was fine. Then got told in August it needed to be replaced. Took it out again and told it was fine. Hmmm. Re (time consuming for me) and they said it was fine. Then got told in August it needed to be replaced. Took it out again and told it was fine. Hmmm. Requested they replace it since Hyundai kept telling me it was recalled. Then they wanted to replace an air filter- we will do that ourselves. More
by DOCTORMOM85
Employees Worked With
I don’t know any of thesenames
September 12, 2020
This is our first Hyundai and our experience with the guys at Tulsa Hyundai were great! Our salesman Devin was fun, energetic and knowledgable! And we absolutely LOVE our new Palisade Limited! guys at Tulsa Hyundai were great! Our salesman Devin was fun, energetic and knowledgable! And we absolutely LOVE our new Palisade Limited! More
by psutterfield1971
Employees Worked With
Devin Harp
September 12, 2020
Every time i come in something doesnt get done right now we have another thing that needs done we wasnt told about were looking at a 2nd car now looking at honda for our next car we have another thing that needs done we wasnt told about were looking at a 2nd car now looking at honda for our next car More
by Sanditegrad2009
Employees Worked With
September 11, 2020
This used to be the absolute best place for servicing my Genesis. Now not so much. All of the really good service advisors left and I’m not sure that some service costs have increased. However, The young la Genesis. Now not so much. All of the really good service advisors left and I’m not sure that some service costs have increased. However, The young lady who assisted me was fine, in fact she was very good. Before I brought my car in I had washed and towel dried it. After the oil change, fuel additive and alignment We’re completed I noticed there there hand prints and smudges on the doors plus the additive had run down the side of the car under the gas cap. It’s the little things. Still I will return and give the new crew a chance. Scott Monroe had done such a good job over the last 5 years I hated to lose him. But like I said I will come back for other lighter services. More
by c.haggard
Employees Worked With
Stacy Mitchell
September 11, 2020
Wish that someone had called me when my car was done, Megan was off the day it was done. I had already had to postpone my departure day waiting on parts. Megan was off the day it was done. I had already had to postpone my departure day waiting on parts. More
by WOLFIE4356
Employees Worked With
September 11, 2020
Service was very quick and friendly. Found some more things that were needed with my car than what I went for and those got taken care of quickly as well. things that were needed with my car than what I went for and those got taken care of quickly as well. More
by JUSTIN.BAKER.123
Employees Worked With
Greg Stutzman
