Tunkhannock Auto Mart - Service Center

I took my wife's Jeep in for an inspection in early July. The vehicle is less than a year old and only had 16,000 miles on it. I was told the tires where low and one was very low and would have to be replace The vehicle is less than a year old and only had 16,000 miles on it. I was told the tires where low and one was very low and would have to be replaced to pass inspection. Being ever the salesman, the gentleman tried to upsell by stating it is all wheel drive and should replace all 4. I asked how the tires could be so low after less than a year and only 16,000 miles to which he did not have a good answer. So, he said he would order new tires and I brought the car back 2 days later. I brought the car back, waited 45 minutes, then finally was told they had ordered the same tires. Exasperated i took the vehicle without the inspection or tire replacement and left. I took the Jeep to Kost Tire in Wilkes-Barre and they inspected the vehicle. Jason called me and said the tires were low but would not need to be replaced to pass inspection. They were recommended, but not needed. In addition, good quality tires, service, and balance were over $300 cheaper than Tunkhannock Auto Mart. They should be ashamed of themselves and neither my wife nor I will return for sales or service. More

I feel I was taken advantage of because I am a woman. Two years in a row I went for inspection. My car has very low mileage. Last year's inspection I put about 2-3K on the car from the previous inspec Two years in a row I went for inspection. My car has very low mileage. Last year's inspection I put about 2-3K on the car from the previous inspection and suddenly needed tires, brakes and rotors. This year I put about 3K on it from last inspection and ALL of my lug nuts were bad so I replaced them, very expensive, then was told not all of them were bad. I would suggest if you are a woman, have a man bring the vehicle in for service so this doesn't happen to anyone else. More

If it was possible to give a 100 minus review for this dealership I would. If you are thinking of purchasing a vehicle from them, run the other way! They broke our truck, canceled our lifetime warranty, h dealership I would. If you are thinking of purchasing a vehicle from them, run the other way! They broke our truck, canceled our lifetime warranty, had to have our truck towed out of their dealership to be fixed. Lied too, ignored, we were without our truck for a month. Also we were twenty plus years customers of this dealership, will never be a customer again. Everyone that works there should be ashamed of what they did. Also ignored the Better Business Bureau. More

Had a great experience with the service dept this time around, Jon was the service associate and did a great job. Had several things that needed to be done and all were completed without issue. Thanks Jon around, Jon was the service associate and did a great job. Had several things that needed to be done and all were completed without issue. Thanks Jon More

Sales Awesome customer service and fast work to get a new vehicle, Eddie is awesome! Very family friendly service, only place I'll go, second time using Awesome customer service and fast work to get a new vehicle, Eddie is awesome! Very family friendly service, only place I'll go, second time using Tunkhannock Auto Mart. :) More

Recall and purchased floor mats Eddie notified me of the recall & scheduled my appointment witch was quick and easy I also have an appointment next Saturday for some other things tha Eddie notified me of the recall & scheduled my appointment witch was quick and easy I also have an appointment next Saturday for some other things that where part of the sale and I’m sure it will go just as well More