Tunkhannock Auto Mart - Service Center

If it was possible to give a 100 minus review for this dealership I would. If you are thinking of purchasing a vehicle from them, run the other way! They broke our truck, canceled our lifetime warranty, had to have our truck towed out of their dealership to be fixed. Lied too, ignored, we were without our truck for a month. Also we were twenty plus years customers of this dealership, will never be a customer again. Everyone that works there should be ashamed of what they did. Also ignored the Better Business Bureau.

Had a great experience with the service dept this time around, Jon was the service associate and did a great job. Had several things that needed to be done and all were completed without issue. Thanks Jon

I took my jeep in for transmission work. First off i could not get anyone to return a phone call about a loaner car i had to call my salesman in order to get answers. Then they repeatedly keep telling me there is nothing wrong with my car when i have a blatant transmission shifting issue. The service guy told me "well theres always motorworld". Yeah that seems like good customer service. Everytime i spoke to them they were rude and talked to me like i had no idea what i was talking about. Just for me to drive down there and immediately replicate the problem that they said they couldn't . I will never return my car to this service department. They are rude and impossible to deal with. I would not recommend using them. Which is really sad because tunkhannock auto mart had a fantastic sales department.

Service Advisor Jon is first rate. He got my truck in quickly and got his team right on it. This would be 5 stars except that it took half a day to get a call back due to their automated phone system.

Awesome customer service and fast work to get a new vehicle, Eddie is awesome! Very family friendly service, only place I'll go, second time using Tunkhannock Auto Mart. :)

Eddie notified me of the recall & scheduled my appointment witch was quick and easy I also have an appointment next Saturday for some other things that where part of the sale and I’m sure it will go just as well

Bought two new jeeps, both had to have a hitch installed, both times my paint was damaged. On my 3rd week waiting for an answer. Additional emails are unanswered

Won’t give a single star due to multiple negative experiences since purchasing a new vehicle here. Was told to “take it somewhere else” if I am that unhappy with their service dept. That sounds like wonderful customer service to me! I will never return or recommend this dealership or service dept. to ANYONE!

Purchased brand new truck, broke down 5,000 miles in. Truck will not be looked at for min of 4 days later and no loaner vehicle offered. I've never seen such poor customer service and will not consider purchasing a vehicle here again.

I stopped in with a bad transmission stuck in gear, Bob not only had the part on hand but took my truck in and had me back on the road in 2 hours. Wow people!! These guys are awesome!!