Turlock Chrysler Dodge Jeep Ram
Turlock, CA
Filter Reviews by Keyword
By Type
Showing 101 reviews
This place is the worst! !! I am so mad. We took our car in for a recall just a couple of days ago. They said they fixed the recall but my car was leaking fluids and hoses wer !! I am so mad. We took our car in for a recall just a couple of days ago. They said they fixed the recall but my car was leaking fluids and hoses were bad and need to be replaced but seen nothing leaking as my husband looks at the engine often. Now all of a sudden the web go to start the car literally like 3 days after service and car does not start at all!!!! We took battery out and had it tested and battery is 100% good. We even had a warranty on battery and got a new one switched just to be 100% sure and still nothing at all!! This is the 2nd time we have came here and stuff has happened after the service! Last time we had to bring back like 3 times to get fixed. All this because of a recall the car was literally working perfect before we took it in and now does not run at all!!!! We trusted u guys again and this is the outcome. Now are you guys even going to fix the problem or just leave us without a car??? My husband has to miss work tommorrow and I do as well to figure this out. This service has been a headache and I honestly expected way more from a huge dealership like this. More
Everyone is very nice, helpful and professional. Luis was great and his Manager's seem to provide good support for him as well. We have been unable to come together on a deal as yet, but even if w Luis was great and his Manager's seem to provide good support for him as well. We have been unable to come together on a deal as yet, but even if we do or we don't, the experience was pleasant. I even drove up from Fresno and have no regrets. I would recommend Turlock Chrysler Dodge Jeep Ram to anyone who is looking for a good vehicle purchasing experience! More
Best dealership I've been too , 5 stars all around , buy your car here you won't be disappointed , good customer service and prices are not beatable , god bless you guys thank you your car here you won't be disappointed , good customer service and prices are not beatable , god bless you guys thank you More
really nice sales person FELIPE help us was no rushing walking around lot I was asking question got at answer, really respectful , they have the best costumer service walking around lot I was asking question got at answer, really respectful , they have the best costumer service More
Super happy and satisfied with the new the Daytona. Manny the sales guy is an awesome guy awesome salesman forgot the name of the finance guy super professional super helpful no pressure towards us to Manny the sales guy is an awesome guy awesome salesman forgot the name of the finance guy super professional super helpful no pressure towards us towards anything else definitely be back when considering to buy a another vehicle. More
My truck battery died and could get it to come one , I called the service department and advise them that I having AAA tow the truck to dealership, the the service adviser claimed that would not be able t called the service department and advise them that I having AAA tow the truck to dealership, the the service adviser claimed that would not be able to work on it until next week even though it was an emergency So next Thursday I bring the truck in and talk to the advisor Edgar about my issues including my key fob that I have ordered Asked me if I replace the battery Bottom line when I pick up the truck The new key fab wasn’t replaced Just changed the battery and reprogrammed the key and was charged for labor non the key fob and diagnostic Even though I have extended warranty When I went home the key the same key fob didn’t work and I had to bring it again for them to replace to original one I ordered If this kind of service going to continue to happen I will not bring my truck there or purchase any vehicle even though my truck was purchased at the dealers So. does I guess it doesn’t matter More
Very friendly phonr staff when making an appointment for a part recall item. Several friendly reminder phone calls for the scheduled appointment. Arrived a little before my appointment time, but had too wai a part recall item. Several friendly reminder phone calls for the scheduled appointment. Arrived a little before my appointment time, but had too wait approximately 20 minutes as there was only one service writer. Then was told the truck would not be done till late afternoon. When setting up the appointment I was made to believe it was a fairly quick job and I had planned to wait on site for it. All the staff I had contact with was extremely friendly and courteous. I would use this dealer/service again if I needed too with no hesitation. More
I scheduled an appointment at 9:15 in the morning, and my Jeep was never even looked at by a tech. No phone calls, even after I called to check on it, and was told that I would get a return call. When I we Jeep was never even looked at by a tech. No phone calls, even after I called to check on it, and was told that I would get a return call. When I went down to check on it, I was told that my appointment was just to talk to an advisor. More