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Turlock Chrysler Dodge Jeep Ram

Turlock, CA

4.1
101 Reviews

1600 Auto Mall Drive

Turlock, CA

95380

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Showing 101 reviews

May 19, 2017

Love our truck We drove almost 4 hours to this dealership well worth the drive great customer service from Chris and Homer . Chris was very helpful in showing us all More

by Raider Fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher , Homer
Apr 26, 2018 -

Turlock Chrysler Dodge Jeep Ram responded

Dear valued customer, Thank you for your review! Thank you for placing your trust with us and allowing us an opportunity to assist you. We're pleased to know that your visiting was nothing less than exceptional! we truly appreciate you for recommending our dealership to your family & friends I would like to take this opportunity to wish you upcoming HAPPY FIRST ANNIVERSARY on your 2016 Ram Laramie! I hope you are enjoying your truck to the fullest! We are here to help you with all your sales and service needs. Please follow us on our social media pages, Twitter, Instagram, facebook (@TurlockCDJR) for new promotions, exciting news and much more. Cognates on your new vehicle and thank you for your business! Take care -Suman, Customer Relations Manager 209-250-5804

May 12, 2017

Excellent Bought our second truck from there and the customer service was excellent. Conrad Ruezga is professional and never felt pressured in making the purcha More

by Osanchez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Conrad, Homer, Jaime
Apr 26, 2018 -

Turlock Chrysler Dodge Jeep Ram responded

Dear valued customer, Thank you for sharing your dealership experience with us. I would like to take this opportunity to thank you for your continuous business and we look forward to serving you for many years to come! I'm pleased to hear that whole Sales Staff provided you with an exceptional customer service. We truly appreciate your customer loyalty and sincerely thank you for your business! We're here to help with any sales or service needs that you may have. Best Regards, Suman Dhillon Customer Relations Manager 209-250-5804

April 25, 2017

Happy in my new Town and Country We had a great experience when we purchased our 2016 Chrysler Town & Country from Turlock Chrysler Dodge Jeep Ram. We really appreciate how helpful e More

by KGKTown&Courntry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armando, Cliff and Eric
Apr 26, 2018 -

Turlock Chrysler Dodge Jeep Ram responded

Dear valued customer, First of all, wishing you a very HAPPY 1 YEAR ANNIVERSARY on your new 2016 Chrysler Town & Country purchase! I hope you have been enjoying the driving pleasure of your vehicle. I would like to take the time to thank you for sharing your sales experience with us. I'm pleased to know that Cliff, Eric & Armando took such great care of you! We truly appreciate your business and look forward to serving you soon! Best regards, Suman Dhillon Customer Relations Manager 209-250-5804

April 14, 2017

NEVER EVER RETURNING!! One would think you can take your vehicle in for a minor oil change, minor inspection, and a tire rotation ALL INCULDED in their mailer $29.95 coupon More

by 2018DEMON840HP!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
STAFF MEMBER
Apr 26, 2018 -

Turlock Chrysler Dodge Jeep Ram responded

Dear valued customer, My Name is Suman Dhillon; I’m the Customer Relations Manager at Turlock CDJR. I am saddened to hear that you had an issue with our Service Department back in April 2017. We are known for a providing top notch service to all of guests. I would love the opportunity to regain your trust as a valued family member to our Dealership. I would like to inform you that a lot has changed in our Service Department Since April 2017. We have appointed new Service Manager and Service Advisors. To improve our Customer Service, we have appointed a Service Dispatcher who works closely with Service Manager, Advisors and Shop techs to ensure quality service repairs & customer service to our all guests. I would value an opportunity to make it right for you. Please contact me directly at 209-250-5804 so that we can find a resolution and rectify the problem. Thank you for your honest opinion. Looking forward to hearing from you soon -Suman Dhillon Customer Relations Manager

February 03, 2017

Oil Change Brought in my truck for an oil change. When I picked it up and brought it home. I noticed a big mess under the motor. So I called service to let them More

by Ram123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cant remember
Apr 26, 2018 -

Turlock Chrysler Dodge Jeep Ram responded

Dear valued customer, I am sorry to hear of this issue with your truck. I would be happy to discuss this with you and attempt to rectify your problems. I am thankful you have voiced your frustration so I have been made aware. I would value an opportunity to speak with you and regain your trust as our valued guest and a part of our Turlock CDJR Family. You'd be pleased to know that we have made many changes to our Service Department to improve and enhance customer service to guests. My direct line is 209-250-5804 and I look forward to speaking with you. best regards, Suman Dhillon Customer Relations Manager 209-250-5804

December 24, 2016

Great Customer Service Great experience, definitely going to recommend this dealership to everyone. Extremely nice management and ownership. They have great vehicles and gre More

by Jatt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tudor Reyes
Apr 26, 2018 -

Turlock Chrysler Dodge Jeep Ram responded

Dear valued customer, Thank you for taking the time to give us a positive review. We're pleased to know that your dealership visit was nothing less than a 5 star experience. Please follow us on our social media pages: Facebook, Instagram, and Twitter (@TurlockCDJR) for latest exciting news, updates, dealership specials and much more. We look forward to serving you soon. Suman Dhillon, Customer Relations Manager 209-250-5804

October 04, 2016

Go do it. The salesman was helpful and pleasant Got right to the deal no haggling. Got what I wanted. Second car bought at this dealership. Will go back when More

by michaelgionta
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remember
Apr 26, 2018 -

Turlock Chrysler Dodge Jeep Ram responded

Dear Michael, Thank you for taking the time to give us positive review. We're pleased to know that your dealership visit was nothing less than a 5 star experience. We truly appreciate your continuous business and look forward to serving you soon! Please follow us on our social media pages: Facebook, Instagram, and Twitter (@TurlockCDJR) for latest exciting news, updates, dealership specials and much more. Best regards, Suman Dhillon, Customer Relations Manager 209-250-5804

August 04, 2016

Purchase made easy Amazing customer service, Gerado Mejia really made us feel comfortable and happy, he worked with us and got us best deal possible. We left happy, sati More

by AnivalG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerardo Mejia
Apr 26, 2018 -

Turlock Chrysler Dodge Jeep Ram responded

Dear valued customer, Thank you for taking the time to give us a positive review. We're pleased to know that your dealership visit was nothing less than a 5 star experience and Jerry took good care of you. Please follow us on our social media pages: Facebook, Instagram, and Twitter (@TurlockCDJR) for latest exciting news, updates, dealership specials and much more. We truly appreciate your business and look forward to serving you soon. Suman Dhillon, Customer Relations Manager 209-250-5804

July 19, 2016

Staff are knowledgeable and friendly Had a great experience. Looked at alot of trucks Edmand was great and very knowledgeable and any questions asked if he did not know Carlos was there t More

by BigJoe73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edmand,Carlos and Eric
Apr 26, 2018 -

Turlock Chrysler Dodge Jeep Ram responded

Dear Joe, Thank you for taking the time to give us a positive review. We're pleased to know that your dealership visit was nothing less than a 5 star experience. I hope you are enjoying your vehicle to the fullest. Please follow us on our social media pages: Facebook, Instagram, and Twitter (@TurlockCDJR) for latest exciting news, updates, dealership specials and much more. Again, thank you for your business & we look forward to serving you soon. Best regards, Suman Dhillon, Customer Relations Manager 209-250-5804

June 13, 2016

Armando is very helpful!!!! Armando Delatorre jr is very knowledgeable and helped us with everything on our special order truck. We are very satisfied with our purchase. I will r More

by Juancheyenne41415
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armando Delatorre jr, Carlos
Apr 26, 2018 -

Turlock Chrysler Dodge Jeep Ram responded

Dear Juan, Thank you for taking the time to write us a positive review about your dealership experience. We're pleased to know that Armando went above and beyond to assist you with finding the right vehicle. Again, Congratulations on your new vehicle and thank you for your business. Please follow us on our social media pages: Facebook, Twitter, Instagram (@TurlockCDJR) for exciting news, special offers, updates, and much more! We're here to assist with all your vehicle needs. Best regards, Suman Dhillon Customer Relations Manager 209-250-5804

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