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Turlock Chrysler Dodge Jeep Ram

Turlock, CA

4.0
115 Reviews
The team at Turlock Chrysler Jeep Dodge Ram would like to welcome you to our dealership in Turlock, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chrysler, Dodge, Jeep, Ram, Wagoneer vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Turlock, you can always count on the professional technicians in our Chrysler, Dodge, Jeep, Ram, Wagoneer service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Turlock count on the high-quality vehicles and services found at Turlock Chrysler Jeep Dodge Ram, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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1600 Auto Mall Drive

Turlock, CA

95380

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Showing 115 reviews

January 16, 2020

Came to Buy a NEW RAM as I drove on lot 10:00 am WED Jan 15 2020 I stood around in front went inside place had a pegboard with many keys to vehicles, and no one More

by mrpurcell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
NO ONE,
Jan 19, 2020 -

Turlock Chrysler Dodge Jeep Ram responded

Hi Mr. Purcell, Thank you for sharing your feedback with us. Our goal is to provide the best service to all of our customers. I'm surprised to read about your experience. We are a reputable dealership and treat everyone equally. I am more disappointed than you are in our team to allow a great customer like you to go to a smelly, unkempt and pushy salesperson to purchase a Jeep. We hope to earn your business in the future. please let us know if we can assist you with your vehicle maintenance needs. Take care.

December 01, 2019

They were very willing to do everything we wanted to do. Test drives working with us on paying for in. We’ll 100% happy with them. More

by Lynnhtanner
Recommend Dealer
Yes
Employees Worked With
Armando De La Torre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2019 -

Turlock Chrysler Dodge Jeep Ram responded

Dear Lynnh Tanner, Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

November 30, 2019

Edman did a wonderful job in helping me find the truck that I would be happy with. He explained everything about the truck and was thorough. This is my second experience in buying a truck from Edman... I More

by maxie1126
Recommend Dealer
Yes
Employees Worked With
Edman Eisavi
Dec 05, 2019 -

Turlock Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words, Maxie. We really appreciate you taking the time out to share your experience with us—and we agree, Edman is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future!

November 26, 2019

I have bought For vehicles and they have treated me so well. They do such a fine job and they take care of you when you come in they’re not pushy. And they look up for the customer More

by Satisfied customer
Recommend Dealer
Yes
Employees Worked With
Edman Eisavi
Dec 05, 2019 -

Turlock Chrysler Dodge Jeep Ram responded

Dear Valued customer, Thank you for sharing your experience with us. We hope that you are enjoying your new vehicle. We truly appreciate your customer loyalty and look forward to continuing our relationship for many years to come. Have a wonderful Holiday Season!

September 05, 2019

Save yourself.... Buy elsewhere!! The sales dept. Is wonderful while selling you a vehicle, once you're locked in, the nightmare starts! January 1st I bought a brand new 2019 Grand C More

by AK
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Greg Singh (GM), Greg Zamora (sales), Eric Cogswell (FD)
Dec 21, 2019 -

Turlock Chrysler Dodge Jeep Ram responded

Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better.

July 11, 2019

Excellent experience! Iyden, Edman, and Homer all provided excellent service and made the process so easy! I would definitely buy there again and recommend this place to ev More

by GeorgeB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edman Eisavi, Iyden Musa
Dec 21, 2019 -

Turlock Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to leave us this amazing review. Our sales team is thrilled to read your feedback! Hope you're enjoying your new car! take care

June 24, 2019

Outstanding Customer Service Crystal provided an outstanding experience while purchasing my new Jeep Cherokee Latitude Plus. The entire team made made my car buying experience so More

by Joyce_35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal and Eric
Dec 21, 2019 -

Turlock Chrysler Dodge Jeep Ram responded

Hi Joyce_35, We are so grateful for your kind words. Thanks for sharing your review with us and the community! Hope you're enjoying your Jeep Cherokee more and more each day! Have a great Holiday Season. Take care.

May 16, 2019

Makes promises cannot keep Wanted to make that sale! Before end of month! Promised to install sunroof even upted my payment for it, promised it would be covered in the warrant More

by Not happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jesse
Dec 21, 2019 -

Turlock Chrysler Dodge Jeep Ram responded

Dear valued customer, We always aim to deliver a great experience. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.

May 08, 2019

Prey on Women Service department tries to take advantage of women by recommending services that are not necessary. Wife took our van in for an Oil change and they More

by JKaufman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan
Dec 05, 2019 -

Turlock Chrysler Dodge Jeep Ram responded

Hi JKaufman, My name is Suman Dhillon, Customer Relations Manager at Turlock Dodge. I hope you don’t mind me reaching out. I couldn’t help but notice your negative review you left back in May of this year. Our goal is to provide the best service to all of our customers. and I’m so sorry to hear that this didn’t reach your expectations. I'm surprised to read about your experience. We are a reputable dealership and treat everyone equally. I’d love to discuss with you exactly what happened and how we can make this right for you in the future. Can you send me an e-mail (sumand@turlockcdjr.com) or call me at 209-250-5804. Thanks in advance for your time, it’s greatly appreciated. Suman

Dec 05, 2019 -

JKaufman responded

Seven months later... Extremely focused on customer service. Still stand behind my review and will never do business with this dealership ever! Not for sales or service.

Dec 21, 2019 -

Turlock Chrysler Dodge Jeep Ram responded

We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business. We wish you all the best. Please keep in mind that you are always welcomed to our dealership.

April 15, 2019

In Love with my New 2018 Jeep Sahara Amazing staff, seamless, we were in and out within an hour and a half! Will tell all my family and friends! Best experience! Awesome dealership! More

by Cyl’s Jeep
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando De La Torre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2019 -

Turlock Chrysler Dodge Jeep Ram responded

Hello Cly! We appreciate that you took the time to write about your experience at Turlock CDJR. Armando is a valued member of our Turlock CDJR team. We always love to hear what his customers have to say about him, he is the best! Thanks again! We look forward to working with you again! All the best, Valerie S. Turlock CDJR

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