Turner Chevrolet

My vehicle sustained a small area of comprehensive damage on the fender of my vehicle last November. After having my insurance carrier appraise the damage, I took the vehicle into Turner for them to visuall on the fender of my vehicle last November. After having my insurance carrier appraise the damage, I took the vehicle into Turner for them to visually inspect the vehicle, agree to the repair estimate and to make an appointment I took the vehicle to Turner after a four month wait in February. For an unknown reason, the body shop all of a sudden calculated the original appraisal for approximately $705 was not enough and they claimed it needed $1,800 in repairs. Additionally, they waited four months to disagree with the insurance carriers estimate causing significant delay in the work. I pay close attention to the vehicle since it is leased! I noted no significant marks on the vehicle before the work. Upon delivery, I noted a small dent in the hood. Naturally, I asked for that to repaired and that must have unleashed some fury with the staff. Looking over the vehicle the next day in the sunlight revealed significant scratching on the driver’s side rear wheel’s center cap and on one of the painted “spokes.” Since this damage was in the center of a concave wheel with no surrounding damage means one thing; “IT MUST HAVE BEEN FROM SOMEONE WHO KICKED IT INTENTIONALLY” The marks are consistent with the bottom of a work boot, containing stones from the parking lot, impacting the wheel from a kicking motion. We will never know who did that since no one will confess so why even ask! Upon further inspection the next day also noticed two deep nicks on the chrome grille just below the head light that had to be removed for the fender work. Furthermore, the repair work is not particularly good for a dealer. If you look closely, we can see a ripple in the fender where it was repaired. Naturally, Turner will contest this publicly and proclaim to be blameless on this forum. KEEP IN MIND, they have not responded to me or to the two negative surveys I submitted on this matter. More

I ha my truck in 5 times for the same complaint, squealing coming from the front. Each time they found nothing. The 6th time they come back with breaks and drums ,with the price tag of 700 dollars. squealing coming from the front. Each time they found nothing. The 6th time they come back with breaks and drums ,with the price tag of 700 dollars. Service dept. leaves a lot to be desired. More

Had Recent oil change and tire rotation and free exterior car was - excellent service . Personable customer service reps - highly recommend car was - excellent service . Personable customer service reps - highly recommend More

It's always a pleasure to work with Dave at Turner Chevrolet in the Truck Center. The employee's always do fantastic service work on my 2020 Chevy Silverado. Chevrolet in the Truck Center. The employee's always do fantastic service work on my 2020 Chevy Silverado. More

Thorough,fast,polite,professional,knowledgeable,helpful,h appy, courtesy,accurate,overall great experience,clean,organized,not pushy appy, courtesy,accurate,overall great experience,clean,organized,not pushy More

As always, I appreciate the service that Dave provides as well as the thorough explanation that techs Bernie McGee and John Potter have always provided concerning what was done to my vehicle, but I must say well as the thorough explanation that techs Bernie McGee and John Potter have always provided concerning what was done to my vehicle, but I must say that I was a little dis-appointed when I saw that the dealership has dis-continued the complimentary car wash with the servicing of my vehicle. More

Got me in and out fast and friendly. Service area was easy to get in and out of. Service area was easy to get in and out of. More

Alyssa did a great job helping me out and keeping me updated with any news. I was in and out by noon. updated with any news. I was in and out by noon. More

Nathanial and Paul Holsopple were both very, friendly, polite and helpful. Paul explained everything about the vehicle and took time to answer my questions. Alex Lackey was also very friendly, polite and polite and helpful. Paul explained everything about the vehicle and took time to answer my questions. Alex Lackey was also very friendly, polite and helpful. I have bought several vehicles from Sutliff and now from Turner. I would definitely recommend Turner Chevrolet as a very good dealership to purcjhase a vehicle from. More

Appreciated the “no pressure” atmosphere. Luis was very friendly and showed us the vehicle we came to check out. Luis explained everything about the vehicle and took time to answer our questi Luis was very friendly and showed us the vehicle we came to check out. Luis explained everything about the vehicle and took time to answer our questions. We really appreciated all the work he did for us. We didn’t intend to buy a car right away but we did. Luis is one great salesperson. More