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Turner Chevrolet - Service Center

Harrisburg, PA

4.6
405 Reviews

405 Reviews of Turner Chevrolet - Service Center

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March 04, 2024

I’m always very pleased with the service from this dealership ! The service representative was able to schedule me for an appointment the morning I called….even though it was a Monday morning and I’ More

by Marmagone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janelle
Mar 04, 2024 -

Turner Chevrolet responded

We're delighted to know that you had a positive experience with our service team at Turner Chevrolet! It's great to see how much you appreciated the prompt scheduling, thorough explanation of findings, and complimentary car wash. We value your feedback and look forward to serving any future needs.

February 29, 2024

Worst service I received in all my experiences with this dealer....the last time I will take my vehicle to get serviced at this location. Had to call multiple times to find out what was going on and coordin More

by clark.joel707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Antonio
Mar 06, 2024 -

Turner Chevrolet responded

Joel, I'm really sorry to read about your recent experience with us. It's our goal to provide excellent customer service and clear communication at all times, so it's disappointing that we fell short in this instance. We'd like the opportunity to learn more about what happened here and see how we can make things right for you - please reach out when you have a moment. Thank you, Tim Connor - Fixed Ops Director - 7172344444

February 29, 2024

The folks at Turner Chevrolet are always courteous. Service runs on time. They provide convenient, courtesy shuttle service. To be honest we’ve never had a bad experience there. More

by Bp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa
Mar 01, 2024 -

Turner Chevrolet responded

We're glad to know that you've had consistently positive experiences working with us at Turner Chevrolet. Our team always aims for efficient and friendly service, so it's great to hear we hit the mark! Thanks for your trust in our business.

February 17, 2024

They were great with me today. I always have a great experience with them . Especially today with my registration card thanks Antonio More

by melissakeith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio
Feb 19, 2024 -

Turner Chevrolet responded

We're glad to know you had a great experience with us at Turner Chevrolet, especially with Antonio. We appreciate your feedback and look forward to assisting you again in the future!

February 15, 2024

Shane at the body shop is superb. He is very responsive, thorough, professional and e Terence my customer focused! More

by Sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane and Missy in Body shop
Feb 16, 2024 -

Turner Chevrolet responded

Sharon, we're delighted to know that Shane provided you with such a positive experience. Thanks for choosing Turner Chevrolet and sharing your feedback!

February 12, 2024

Vehicle in for state inspection, oil change, tire rotation and check on tire pressures. Service went well, a few glitches but nothing major. Personnel were efficient and took care of everything I r More

by TED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan and other employees were very polite and easy to deal with.
Feb 13, 2024 -

Turner Chevrolet responded

We appreciate your feedback! It's great to know that our team at Turner Chevrolet was able to efficiently handle your service needs. We're here for you if there's anything else we can assist with in the future. Safe travels!

February 11, 2024

After spending 4600 on a car leak that supposedly turned into 4 car links I didn’t Get that great customer service. Instead of offering me a complimentary Pickup , I got come pickup your vehicl More

by Regina mccord
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Janell
Feb 12, 2024 -

Turner Chevrolet responded

Regina, I'm sorry to read about your recent experience with us. It's important that our customers feel valued and heard, especially when it comes to understanding the work being done on their vehicles. We certainly don't want you to feel like we're reaching deep into your pockets without providing clear explanations or great service in return. If you'd be open to discussing this further so we can understand how best to improve, please reach out at your earliest convenience. Thank you, Allan Donato - General Sales Manager - 717-234-4444

January 23, 2024

I have been servicing with this dealership for years and I was always giving good customer service. And will continue to have my vehicle serviced at this dealer. More

by Gordonv99.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All staff to include Bob.
Jan 23, 2024 -

Turner Chevrolet responded

We're so glad to have you as a loyal customer at Turner Chevrolet! Your continued trust in our service department means the world to us. Looking forward to your next visit!

January 23, 2024

This was an emergency - dead battery - and they scheduled me right away (30 minutes). When I arrived, they did the paperwork and the car headed to the garage within 8 minutes. I was headed for home in 30 m More

by Coachjford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember
Jan 23, 2024 -

Turner Chevrolet responded

We're glad to know that our team at Turner Chevrolet was able to assist you promptly in your time of need. We strive for efficient and effective service! Thanks for the positive feedback!

January 20, 2024

Always very courteous and excellent service from customer service to technicians. Thankful for the shuttle service. More

by Leitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Graham excellent
Jan 22, 2024 -

Turner Chevrolet responded

We're delighted to know you had a positive experience with our team at Turner Chevrolet! Your kind words about our customer service and technicians are greatly appreciated. Safe travels!

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