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Turner Chevrolet - Service Center

Harrisburg, PA

4.6
420 Reviews

420 Reviews of Turner Chevrolet - Service Center

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February 12, 2024

Vehicle in for state inspection, oil change, tire rotation and check on tire pressures. Service went well, a few glitches but nothing major. Personnel were efficient and took care of everything I r More

by TED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan and other employees were very polite and easy to deal with.
Feb 13, 2024 -

Turner Chevrolet responded

We appreciate your feedback! It's great to know that our team at Turner Chevrolet was able to efficiently handle your service needs. We're here for you if there's anything else we can assist with in the future. Safe travels!

February 11, 2024

After spending 4600 on a car leak that supposedly turned into 4 car links I didn’t Get that great customer service. Instead of offering me a complimentary Pickup , I got come pickup your vehicl More

by Regina mccord
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Janell
Feb 12, 2024 -

Turner Chevrolet responded

Regina, I'm sorry to read about your recent experience with us. It's important that our customers feel valued and heard, especially when it comes to understanding the work being done on their vehicles. We certainly don't want you to feel like we're reaching deep into your pockets without providing clear explanations or great service in return. If you'd be open to discussing this further so we can understand how best to improve, please reach out at your earliest convenience. Thank you, Allan Donato - General Sales Manager - 717-234-4444

January 23, 2024

This was an emergency - dead battery - and they scheduled me right away (30 minutes). When I arrived, they did the paperwork and the car headed to the garage within 8 minutes. I was headed for home in 30 m More

by Coachjford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember
Jan 23, 2024 -

Turner Chevrolet responded

We're glad to know that our team at Turner Chevrolet was able to assist you promptly in your time of need. We strive for efficient and effective service! Thanks for the positive feedback!

January 23, 2024

I have been servicing with this dealership for years and I was always giving good customer service. And will continue to have my vehicle serviced at this dealer. More

by Gordonv99.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All staff to include Bob.
Jan 23, 2024 -

Turner Chevrolet responded

We're so glad to have you as a loyal customer at Turner Chevrolet! Your continued trust in our service department means the world to us. Looking forward to your next visit!

January 20, 2024

Always very courteous and excellent service from customer service to technicians. Thankful for the shuttle service. More

by Leitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Graham excellent
Jan 22, 2024 -

Turner Chevrolet responded

We're delighted to know you had a positive experience with our team at Turner Chevrolet! Your kind words about our customer service and technicians are greatly appreciated. Safe travels!

January 13, 2024

Fit me in last minute on a Saturday for needed maintenance last minute, Can always count on them. Bryan is great. More

by Paul P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
Jan 15, 2024 -

Turner Chevrolet responded

Paul, it's great to know that Bryan and the rest of our team at Turner Chevrolet were able to accommodate your last-minute maintenance needs. We're always here for you!

January 05, 2024

I gave them a coupon that stated buy one wiper blade get one free and I never used it. When I called them back on it they said the coupon was for a free installation that is not true so they refunded me $10 More

by Carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cashier. Not sure if her name.
Jan 08, 2024 -

Turner Chevrolet responded

Carol, I'm sorry to read about the confusion regarding your coupon. We certainly don't want you to feel disappointed or misled in any way, so I would like to discuss this further with you and see how we can help. Please reach out so we can discuss this further and find a suitable solution for you. Thank you, Tim Connor - Fixed Ops Director - 7172344444

January 05, 2024

Always friendly and personable, very good with customers. Always efficient with service time of vehicle More

by Cmorox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janelle
Jan 07, 2024 -

Turner Chevrolet responded

We appreciate your kind words about our team at Turner Chevrolet! It's great to know that you've found our service efficient and friendly. Thanks for the review!

January 05, 2024

Professional and courteous staff as well as great service. They are accommodating with every visit and service appointment. More

by Nurse Brenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio
Jan 07, 2024 -

Turner Chevrolet responded

We appreciate your kind words! It's great to know our team at Turner Chevrolet has been able to provide you with the professional and courteous service we strive for. Looking forward to seeing you on your next visit!

December 15, 2023

Great service, Greg Becker salesman stands behind the 2 traverse red he sold us We drive a hour and a half to this dealer More

by Mlc88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg becker
Dec 15, 2023 -

Turner Chevrolet responded

We appreciate your dedication to making the drive to Turner Chevrolet! It's great that Greg was able to assist you with your purchase of two Traverses. We're here for any future automotive needs - thanks again!

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