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Turner Chevrolet - Service Center

Harrisburg, PA

4.6
405 Reviews

405 Reviews of Turner Chevrolet - Service Center

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January 18, 2022

Service at TURNER CHEVROLET is top notch, it was a wonderful experience. Service advisor Christie Jacobs made it such a pleasure, and gave me great service. Made it easy for me! More

by Carrita Racing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christie Jacobs
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Jan 19, 2022 -

Turner Chevrolet responded

Thank you for taking the time to review us! We are so glad to hear that you had such a successful service experience working with Christie and the Turner Chevrolet team. Drive safely, and we hope to see you back again down the road!

January 12, 2022

From start to finish it was a breezeSuper quick From start to finish it was a breeze Super quick insurance quote Very reasonable scheduling time Excellent workmanship More

by sshiffler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Ditty
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Jan 12, 2022 -

Turner Chevrolet responded

We are more than pleased to hear that the Turner Chevrolet team delivered professional service which made your experience a success from beginning to end. Thanks for the kudos!

January 03, 2022

Terrible customer service both service and sales. Service was not polite when dealing with them at all. Only good thing was they did cover what they forgot to do. When I was in the showroom wanting someone More

by checkerdflag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
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Jan 06, 2022 -

Turner Chevrolet responded

As you can imagine, this isn't the feedback we hope to see. I'm very sorry that you didn't receive the friendly, accommodating service we pride ourselves on. I would appreciate the chance to make things right for you, but without your name, I won't be able to help. Please consider giving me a call. Thank you, Bob Fannasy - Service Director - 717-234-4449

Jan 06, 2022 -

checkerdflag responded

Hi Bob! My name is Tracy White, my phone number is 717-422-4453. My problem with service is it just makes you feel unwelcome. I asked to have wiper blades put on and I was told they would be $60. I said ok well I need them. (As if are you sure you want to spend that for wiper blades) When I went to pay for my car they weren’t on there. I asked the girl taking my money about it. She had no clue. The guy that was helping me heard it and came over. He went to check it out. Nope they weren’t done. So he did do them and didn’t charge me which I did appreciate. I know I’m female but I do have a lot of car knowledge. Sales on the other hand…is just as bad if not worse but I understand that’s not your department. Thanks so much for responding to me.

January 03, 2022

Good quick service, but they scratched myWheel and Good quick service, but they scratched my Wheel and center cap. Now I have the inconvenience of dealing with that. More

by Awilliamsjr46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Report | Print
Jan 06, 2022 -

Turner Chevrolet responded

This is not the feedback we hope to hear about your service experience. Our team aims to provide detailed service at every visit, and it's concerning that any damage occurred that we did not address. I would be grateful to speak with you directly about your recent experience so we can find a solution together for this issue. Please consider giving me a call as I will be unable to look up your contact information based on your username. Thank you, Bob Fannasy - Service Director - 717-234-4449

Jan 06, 2022 -

Awilliamsjr46 responded

Thanks for reaching out Bob. They resolved the problem by replacing the Center Cap and reglazed the Wheel. The wheel looks great as well. I will still be a loyal customer, just a little more aware before I leave the dealership. Thanks again, Art

December 31, 2021

Everyone is always pleasant and upbeat. Courtesy is important and a smile is nice. I’ve had to take my vehicle in, instead of my husband and I’ve not been disappointed. Thank you for being professional More

by Kerneys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christie Jacobs
Report | Print
Jan 02, 2022 -

Turner Chevrolet responded

It's truly our pleasure to make sure all of your questions are answered and to provide detailed automotive care with a smile. Thank you for taking the time to commend our professionalism at Turner Chevrolet, and we hope we'll get the chance to work together again soon!

December 31, 2021

Fast and friendly service from staff. They explain in detail recommended repairs and priorities them in the order of importance. More

by Dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Report | Print
Jan 02, 2022 -

Turner Chevrolet responded

Dee, we've always got your best interest in mind, and it's excellent to hear that it shows. Thank you for taking the time to share how much our efficient and friendly service means to you at Turner Chevrolet, and we hope you'll stop by again next time you require service!

December 29, 2021

Everyone at this dealership has always been friendly, courteous, knowledgeable and prompt at every appointment and visit that I have had. More

by RMBruck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John, Christie, Tom
Report | Print
Dec 29, 2021 -

Turner Chevrolet responded

Thank you for the great review! We appreciate your business and are happy to hear that you had such a successful service experience working with the Turner Chevrolet team. Drive safely, and we hope to see you back again down the road!

December 27, 2021

The person I dealt with, Christie was courteous and answered all my questions to my satisfaction. I waited for my car and it was finished in a very timely manner The woman at the desk was also very hel More

by Collettekelly3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christie
Report | Print
Dec 27, 2021 -

Turner Chevrolet responded

Thank you so much for your review! We are delighted to hear that Christie and our team provided excellent service and helped you get back on the roads in a timely manner. For all your future auto needs, Turner Chevrolet will be here to assist you.

Dec 27, 2021 -

Collettekelly3 responded

It’s nice to have interaction with a nice team of workers. A shout out to Justin the one who did the inspection. I’ll get to meet new people soon when I bring the car back in for body work!

December 27, 2021

Any time I have an issue with my truck I know I can call them and they will take the time to get me in right away. More

by Poppiwright21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave
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Dec 27, 2021 -

Turner Chevrolet responded

We strive to go above and beyond for our guests and will make sure the Turner Chevrolet team knows their commitment to customer satisfaction was recognized. Thank you for the wonderful feedback!

December 15, 2021

Quick easy service. No problems would go back again. I use Turner dealerships for all service needs. More

by Tiffy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Report | Print
Dec 15, 2021 -

Turner Chevrolet responded

We're grateful to have earned your supper here at Turner Chevrolet, Tiffy. Thanks so much!

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