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Turner Chevrolet - Service Center

Harrisburg, PA

4.6
419 Reviews

419 Reviews of Turner Chevrolet - Service Center

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February 04, 2022

I had my car in for routine maintenance. I was treated professionally and with respect. I did not have to wait very long and the car was washed after the service.. I was very satisfied. More

by hseador
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service advisor
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Feb 07, 2022 -

Turner Chevrolet responded

It was our pleasure to welcome you for your recent service visit! Thank you for choosing Turner Chevrolet and for reviewing our work. We look forward to working with you next time!

February 03, 2022

Fantastic service and friendly associates. I dropped off my vehicle the night before the appointment. My appointment was for 10:30 and vehicle was completed before the appointment time. More

by Adam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley
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Feb 03, 2022 -

Turner Chevrolet responded

Thank you Adam for the awesome review. We are glad that our team helped take care of your vehicle. We appreciate these kind words and trust in us to keep your car running smoothly. --The Turner Chevrolet Team

January 27, 2022

Always a very friendly and knowledgeable group of people. They always keep me informed about service that my vehicle needs. More

by Jwwirick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave
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Jan 27, 2022 -

Turner Chevrolet responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Turner Chevrolet team. Drive safely, and we hope to see you back again down the road!

January 20, 2022

Everyone always friendly polite and takes care of you quickly. Clean neat environment and coffee too. More

by Steph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know
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Jan 21, 2022 -

Turner Chevrolet responded

Thank you for giving our dealership such a marvelous rating! Feel free to call or stop by if there is anything else we can do for you. Have a great day and thanks for choosing Turner Chevrolet!

January 18, 2022

Service at TURNER CHEVROLET is top notch, it was a wonderful experience. Service advisor Christie Jacobs made it such a pleasure, and gave me great service. Made it easy for me! More

by Carrita Racing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christie Jacobs
Report | Print
Jan 19, 2022 -

Turner Chevrolet responded

Thank you for taking the time to review us! We are so glad to hear that you had such a successful service experience working with Christie and the Turner Chevrolet team. Drive safely, and we hope to see you back again down the road!

January 12, 2022

From start to finish it was a breezeSuper quick From start to finish it was a breeze Super quick insurance quote Very reasonable scheduling time Excellent workmanship More

by sshiffler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Ditty
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Jan 12, 2022 -

Turner Chevrolet responded

We are more than pleased to hear that the Turner Chevrolet team delivered professional service which made your experience a success from beginning to end. Thanks for the kudos!

January 03, 2022

Good quick service, but they scratched myWheel and Good quick service, but they scratched my Wheel and center cap. Now I have the inconvenience of dealing with that. More

by Awilliamsjr46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Report | Print
Jan 06, 2022 -

Turner Chevrolet responded

This is not the feedback we hope to hear about your service experience. Our team aims to provide detailed service at every visit, and it's concerning that any damage occurred that we did not address. I would be grateful to speak with you directly about your recent experience so we can find a solution together for this issue. Please consider giving me a call as I will be unable to look up your contact information based on your username. Thank you, Bob Fannasy - Service Director - 717-234-4449

Jan 06, 2022 -

Awilliamsjr46 responded

Thanks for reaching out Bob. They resolved the problem by replacing the Center Cap and reglazed the Wheel. The wheel looks great as well. I will still be a loyal customer, just a little more aware before I leave the dealership. Thanks again, Art

January 03, 2022

Terrible customer service both service and sales. Service was not polite when dealing with them at all. Only good thing was they did cover what they forgot to do. When I was in the showroom wanting someone More

by checkerdflag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
Report | Print
Jan 06, 2022 -

Turner Chevrolet responded

As you can imagine, this isn't the feedback we hope to see. I'm very sorry that you didn't receive the friendly, accommodating service we pride ourselves on. I would appreciate the chance to make things right for you, but without your name, I won't be able to help. Please consider giving me a call. Thank you, Bob Fannasy - Service Director - 717-234-4449

Jan 06, 2022 -

checkerdflag responded

Hi Bob! My name is Tracy White, my phone number is 717-422-4453. My problem with service is it just makes you feel unwelcome. I asked to have wiper blades put on and I was told they would be $60. I said ok well I need them. (As if are you sure you want to spend that for wiper blades) When I went to pay for my car they weren’t on there. I asked the girl taking my money about it. She had no clue. The guy that was helping me heard it and came over. He went to check it out. Nope they weren’t done. So he did do them and didn’t charge me which I did appreciate. I know I’m female but I do have a lot of car knowledge. Sales on the other hand…is just as bad if not worse but I understand that’s not your department. Thanks so much for responding to me.

December 31, 2021

Fast and friendly service from staff. They explain in detail recommended repairs and priorities them in the order of importance. More

by Dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Report | Print
Jan 02, 2022 -

Turner Chevrolet responded

Dee, we've always got your best interest in mind, and it's excellent to hear that it shows. Thank you for taking the time to share how much our efficient and friendly service means to you at Turner Chevrolet, and we hope you'll stop by again next time you require service!

December 31, 2021

Everyone is always pleasant and upbeat. Courtesy is important and a smile is nice. I’ve had to take my vehicle in, instead of my husband and I’ve not been disappointed. Thank you for being professional More

by Kerneys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christie Jacobs
Report | Print
Jan 02, 2022 -

Turner Chevrolet responded

It's truly our pleasure to make sure all of your questions are answered and to provide detailed automotive care with a smile. Thank you for taking the time to commend our professionalism at Turner Chevrolet, and we hope we'll get the chance to work together again soon!

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