Turner Chevrolet - Service Center

Truck repair Even though I did not purchase my truck from Sutliff Chevrolet when I needed it repaired they gave me great service. They were courteous, professional Even though I did not purchase my truck from Sutliff Chevrolet when I needed it repaired they gave me great service. They were courteous, professional , kind and helpful. They also provided me with quick , efficient and quality service and repairs at a reasonable price. More

Poor customer service Waited at front desk in the show room for assistance to pay and p/u my vehicle for 10 minutes w/o help as finance and sales people walked by. Finally Waited at front desk in the show room for assistance to pay and p/u my vehicle for 10 minutes w/o help as finance and sales people walked by. Finally I had to search out assistance. When located, not friendly. Price for battery quoted but unaware that labor would be $47 for a 3.5 minute job. I would have went to an auto parts store and purchased the battery which includes free labor. More

Routine service Always courteous and friendly. Service mechanics are very knowledgable and keep your vehicle clean. Pricing is very reasonable, as well. I have been a Always courteous and friendly. Service mechanics are very knowledgable and keep your vehicle clean. Pricing is very reasonable, as well. I have been a customer for many years, and I highly reccomend Sutliff Chevrolet. More

Ticking noise in 2014 Cruze I walked in frantic, without an appointment & Steven told me that was okay he would start getting things ready. He said it would take an hour, hour an I walked in frantic, without an appointment & Steven told me that was okay he would start getting things ready. He said it would take an hour, hour an a half & his timing was correct. I thought that was awesome since I had no appointment. He updated me several times about my car during my time there. He even showed me how it was the incorrect oil filter that was placed in the car. Basically, I was treated phenomenally. I wasn’t told any lies about my car, pure honesty was offered to me. I have always loved sutliff since the moment I bought my 2014 Cruze from them. Highly recommend for both buying and servicing! I have never regretted using Sutliff once! More

Disappointed with service After purchasing/servicing new vehicles from Sutliff since 1982 I believe I need to change dealerships. Being told from a rude check in person it woul After purchasing/servicing new vehicles from Sutliff since 1982 I believe I need to change dealerships. Being told from a rude check in person it would cost over $2000 to look at the engine and clear a code that must be done by November inspection. I NEVER got a 2nd opinion until this happened. My gut told me to and boy am I glad I did. Obviously Sutliff no longer cares about long term customers or maybe it is the new ownership. I do not know. All I know is someone tried to charge me A LOT and another garage solved the problem for FAR FAR less than $2000. In fact it was less than $100!! After all these years, I really feel cheated and disappointed by Sutliff after this service appointment. More

Inspection for registration renewal I'm am not affiliated or associated with any dealership. The device I received was accommodating, courteous & professional. The Service Advisor was I'm am not affiliated or associated with any dealership. The device I received was accommodating, courteous & professional. The Service Advisor was very patient by taking the time to explain what needed to be done. More

Service visit My service visit was fantastic! Tom was very nice and informative! I have been a loyal customer to sutliff for about 20 plus years and they have alway My service visit was fantastic! Tom was very nice and informative! I have been a loyal customer to sutliff for about 20 plus years and they have always been fair and honest.I recommend sutliff to everyone! More

Great relationships The service I received including the initial courtesy drive to and from work as well as the loaner car were top notch. My car runs great after the wor The service I received including the initial courtesy drive to and from work as well as the loaner car were top notch. My car runs great after the work they did on my wiring. The relationship didn't begin there it began a week earlier when instead of taking a purchase for over 300 dollars in parts they suggested I bring it in to be looked at first. They could easily took a sale but instead chose to serve. More

Very good service and is satisfied no long wait Friendly clean and very good service on time appointments free car washing provide snacks and coffees explained exactly what the car needed to repair Friendly clean and very good service on time appointments free car washing provide snacks and coffees explained exactly what the car needed to repaired overall service very good More

Volt dead battery It was a nightmare dealing with GM roadside assistance. Very disorganized. Cost me an additional 30 dollars to keep my car at the long term lot becaus It was a nightmare dealing with GM roadside assistance. Very disorganized. Cost me an additional 30 dollars to keep my car at the long term lot because of their delays. However...after my Volt was towed to Sutliff it was smooth saling. The Service Manager and staff are great. They should be sent across the street and teach ethical customer service classes to the Used Car Sales Manager. Again...great job! CCR More