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Turner Chevrolet - Service Center

Harrisburg, PA

4.6
405 Reviews

405 Reviews of Turner Chevrolet - Service Center

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April 02, 2024

Very polite and always happy with the service. They always let you know what's going on the whole time you're waiting. More

by debrahammaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Apr 02, 2024 -

Turner Chevrolet responded

Debra, we're delighted to know you've had such positive experiences with our service at Turner Chevrolet! We believe in keeping customers informed and comfortable during their wait. Thanks for your feedback!

March 30, 2024

Good fast work. Easy to get a ride to and from the site when needed. More

by seganeon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas any Mrs Gay
Apr 01, 2024 -

Turner Chevrolet responded

All of us at Turner Chevrolet are happy to see this wonderful feedback! Thank you for working with us!

March 27, 2024

Didn’t finish the job. Had to take my truck. Got to do it myself. No refund. Already paid. Had scheduled appointment. Only 3 man hours. They had my truck for 10 hours and c More

by Transporter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Bitty
Mar 28, 2024 -

Turner Chevrolet responded

This feedback is disappointing to receive, as we are committed to comprehensive and complete service. I understand your frustration, and I'd like an opportunity to discuss this further in order to understand how we can best assist you moving forward. Please reach out at your earliest convenience. Thank you, Tim Connor - Fixed Ops Director - 7172344444

March 24, 2024

Experience was excellent. On time, did not have to wait. Employees were courteous and helpful. More

by jmyers571
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Mar 25, 2024 -

Turner Chevrolet responded

We really appreciate you taking the time to leave Turner Chevrolet this awesome review, thank you!

March 21, 2024

Your service writer is on the balll he called me telling me is was do for inspection and was very greatful for the heads up from him. His name is Bob and he is a great asset to your company I hope this does More

by rnbell45@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob
Mar 21, 2024 -

Turner Chevrolet responded

We're glad to know our service writer, Bob, was able to provide you with a timely reminder for your inspection. Your kind words are greatly appreciated and we'll make sure they don't go unnoticed! Thanks for choosing Turner Chevrolet - here's to more top-shelf service in the future!

March 19, 2024

Hello took car for oil change and tire rotation they lie and said they rotated tires but I put and x on the tire before I went just to make them lie and guess what it work they charged me and never rotated More

by Worrelllogisticsllcmike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alyssa
Apr 11, 2024 -

Turner Chevrolet responded

We're sorry to read about your experience. Honesty and transparency are important values for us, so it's concerning that you feel this wasn't reflected during your visit. We'd like the opportunity to look into this matter further and ensure that your tire rotation is taken care of - could you please get in touch with me directly? Thank you, Tim Connor - Fixed Ops Director - 7172344444

March 19, 2024

My Turner associate, Shane, was excellent. He knows his work responsibilities and communicates extremely well. More

by mmorrow1290
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Name eludes me, front counter lady at the new collision center
Mar 19, 2024 -

Turner Chevrolet responded

We're glad to know that Shane provided excellent service during your visit to Turner Chevrolet. We appreciate the feedback and are here for any of your future needs!

March 15, 2024

I was wrongly charged for services that were never rendered. It's extremely disappointing to see your company engage in such practices. Despite multiple attempts, I haven't received a call back from t More

by J. Cobb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mr. Gonzalez and Dalton Brown
Apr 04, 2024 -

Turner Chevrolet responded

I'm very sorry to hear of your frustration. We want our customers to feel confident in the service we provide and it's clear we've dropped the ball, especially in terms of follow-up communication. Please contact me directly at your earliest convenience so we can discuss steps toward a resolution together. Thank you, Tim Connor - Fixed Ops Director - 7172344444

March 07, 2024

This dealership's employees have always been courteous and professional when I have needed their services. More

by TD
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Thomas
Mar 08, 2024 -

Turner Chevrolet responded

We appreciate your kind words about our team here at Turner Chevrolet! We're always here to provide top-notch service. Thanks for the review!

March 05, 2024

The service I received at Turner Chevrolet was exceptional. From the time I walked into the dealership until the time my oil change and tire rotation was completed I felt like I mattered and resp More

by Mark2024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Mar 05, 2024 -

Turner Chevrolet responded

We're delighted to know that you felt valued and respected during your visit for an oil change and tire rotation at Turner Chevrolet, Mark. We look forward to serving all of your future service needs! Thanks for the review!

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