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Turner Kia

Harrisburg, PA

4.3
266 Reviews

4201 Chambers Hill Road

Harrisburg, PA

17111

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Showing 266 reviews

March 08, 2022

Fast oil change service. Shuttle service depends on availability. Comfortable waiting area with refreshments and tv. More

by WGP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenica
Mar 09, 2022 -

Turner Kia responded

Thank you for taking time to share this feedback about our service and facilities. We are grateful to have you as a Turner Kia customer!

February 11, 2022

Friendly courteous professional and Sarah was awesome to deal with I would highly recommend her More

by tebow1538
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah 5stars
Feb 14, 2022 -

Turner Kia responded

Thank you for taking the time to review us! We are thrilled to hear that you had such a successful purchase experience working with Sarah and the Turner Kia team. Drive safely, and we hope to see you back!

February 10, 2022

They keep you apprised of what's going on with your vehicle and don't try to push unnecessary repairs More

by wharner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Feb 11, 2022 -

Turner Kia responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Turner Kia team. Drive safely, and we hope to see you back again down the road!

January 21, 2022

Dropped.off at Turner Kia for recall problem. Told them when I need it back, it was done on time. Great service department. More

by Krr1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve in Servive
Jan 21, 2022 -

Turner Kia responded

We are happy to hear that our team took such great care of you and your vehicle! Thank you for trusting Turner Kia with your business, we hope to welcome you back again down the road.

January 10, 2022

Very friendly staff, super easy process. All around an incredible experience from the team at Turner Kia. More

by thed00rbeiiiz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hashiem Afifi, Scott Wenrich
Jan 11, 2022 -

Turner Kia responded

We're so happy to hear that the Turner Kia team exceeded your expectations - that's what we strive for! Thank you for the kudos and we wish you many safe and happy miles!

December 28, 2021

Sarah was easy to work with, listened to what we wanted and very helpful and informative on the cars she was selling. We will definitely buy from her again!! More

by jmoore0580
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Ahmed, Scott Wenrich
Dec 29, 2021 -

Turner Kia responded

Congratulations on your purchase! We are so happy to hear that Sarah and the team made your experience so smooth and seamless. Thank you for giving Turner Kia your business and your five-star feedback!

November 16, 2021

Everyone was great from start to finish. Storm was a pleasure to deal with wonderful More

by Polishedlinks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meena in finance was wonderful, Storm Shellhammer
Nov 17, 2021 -

Turner Kia responded

We are delighted that Storm and the team gave you a great experience from start to finish! Thank you for choosing Turner Kia and for leaving a five-star review of our work. Enjoy the ride!

July 13, 2021

I purchased a car from them 2 years ago. Purchase experience went fine. Fast forward to this year. I traded in their car and contact them about my GAP refund. Over a month later and neither the finan More

by macho219
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Richards
Jul 23, 2021 -

Turner Kia responded

I am so sorry to hear that our team hasn't reached out sooner regarding your refund. I think it would be best if we spoke about this directly but I won't be able to find your contact information from this review. Would you be willing to give me a call at 717-412-1902? I look forward to taking your call and helping you. Thank you, Mike Johnson - Sales Manager

March 27, 2021

Called and made an appointment to test drive a Telluride. Drove two hours and when we arrived they didn’t have one available for us to take out. “We just sold our last one twenty minutes ago”. They could hav More

by blindfaith1957
Customer Service
Recommend Dealer
No
Employees Worked With
Employee is not listed.
Mar 29, 2021 -

Turner Kia responded

I sincerely apologize for the inconvenience here. Our inventory does move quickly, but we should have communicated with you clearly about this, and we will certainly share this feedback with our team to ensure that we improve our communication going forward. If there is anything more you would like to share with me, or if there is anything more we can do to assist you, please don't hesitate to give me a call. Thank you, Mike Johnson - Sales Manager - 717-412-1902

Mar 29, 2021 -

blindfaith1957 responded

Thank you, I appreciate the response.

March 16, 2021

DO NOT go to this dealership for Service. Had my vehicle towed in last week as CEL was flashing. Said they could look at it, but hadn't two days later. Explained this is my only car- no loaners available More

by foggfan027
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service employees Matt and Mark. Kyle was the only one honest with me.
Mar 17, 2021 -

Turner Kia responded

I would like to sincerely apologize for this disappointing experience. We would never want to inconvenience our guests and I'm sorry that we weren't communicative regarding these delays. It's very hard to hear that we've lost your business, but I can assure you that we will use your feedback to improve our processes. Thank you, Kyle Irwin - Service Manager - 717-564-2240

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