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Turner Toyota
Montrose, CO
77 Reviews
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Showing 77 reviews
May 13, 2022
If I could give a 0, I would. After having talked about purchasing a Prius, the salesman Ed Walker having made corrections of the many mistakes on the purchase contract and waitin After having talked about purchasing a Prius, the salesman Ed Walker having made corrections of the many mistakes on the purchase contract and waiting to get home to find the way and the time after work to finalize the process, they ended up selling the car to someone else. No sense of respect, professionalism and communication between them. On top of that, it's the dealership in Colorado with the higher processing and handling fees (+$1,000) and delivery and handling ($400). Simply, drive a little farther and go somewhere else. They deserve not to make enough sales and close down. More
by arantxa
Employees Worked With
Ed Walker
Helpful June 21, 2021
I cannot speak to the sales team at this dealership as I have never purchased a vehicle here. However, I have used this dealership twice now to have my vehicle worked on and both times I have been extremely have never purchased a vehicle here. However, I have used this dealership twice now to have my vehicle worked on and both times I have been extremely disappointed. My first experience was when I brought my vehicle in to have an oil change and be serviced. Although I had purchased two years of services when buying my vehicle and was still within the timetable I was forced to pay >$100 for the service. Once I received my vehicle back there was motor oil dripped all over the exterior. Second, I had a recall on my vehicle that they fixed. After waiting six weeks for the replacement part to come in I booked an appointment to drop my vehicle off and have it fixed. I was told the work would take 2-4 hours max. After 6 hours of waiting I asked if my vehicle was ready and the said it was actually going to take 9 hours. I was forced to cancel meetings and miss work because they grossly underestimated the amount of time it would take and failed to update me. Day wasted. You are better off making the 30 minute drive to Delta than dealing this this dealership's service department's incompetence. More
by Casmas5
Employees Worked With
Brooke Eckerman, Lynn Haynie
February 21, 2021
I have been going to Turner Toyota ever since 2003 when I bought my first Camry. Since then, I bought another Camry in 2009, Tacoma in 2011, and just recently a Camry in 2021. I have always worked with Wend bought my first Camry. Since then, I bought another Camry in 2009, Tacoma in 2011, and just recently a Camry in 2021. I have always worked with Wendy and she has been a joy, very professional and friendly. I was happy when I heard that she came back to work part time. More
by charles balk
Employees Worked With
Todd has always been very helpful.
February 03, 2021
Car runs great! Turner service department always takes good care of my car. People that checked me in and out were helpful and friendly. I also appreciate cards and coupons they send to remind me to bring good care of my car. People that checked me in and out were helpful and friendly. I also appreciate cards and coupons they send to remind me to bring in my car. More
by amurphy111
Employees Worked With
The nice guy that checked me out. He brought car to me. , Lynn Haynie
January 31, 2021
Turner Toyota is about 60 miles from where we live. Turner is known to be a good dealership to work with and we were able to do face to face negotiation with phone follow up. We had a very positive Turner is known to be a good dealership to work with and we were able to do face to face negotiation with phone follow up. We had a very positive experience working with Ed in the sales department. He is honest and willing to take the time to make buying a vehicle a positive experience. We noted a lot of evidence of his continuing relationship with prior customers. We’ve already recommended him to our son and to several of our close friends! More
by kay
Employees Worked With
Ed Walker
January 02, 2021
This is the second vehicle I’ve purchased through turner the first time they got me in a brand new Toyota corolla with 60 miles on it The second was a truck I went down to test drive an both times I was the first time they got me in a brand new Toyota corolla with 60 miles on it The second was a truck I went down to test drive an both times I was in an out in 2 hours with banks an paperwork More
by chuckysledneck
Employees Worked With
Randy Kennedy finance. Levi culver sales professional , Lynn Haynie
December 24, 2020
I got a great price on a 2018 Subaru Outback. Wendy, my salesperson, and Randy, in finance, were both easy to work with and professional. Certainly recommended! salesperson, and Randy, in finance, were both easy to work with and professional. Certainly recommended! More
by kbu
Employees Worked With
Wendy/ sales
November 15, 2020
I walked into this dealership and was not treated with any but respect! They were interested in my wants and needs out of a vehicle. Gave me options and asked many questions and allowed me to do the same. any but respect! They were interested in my wants and needs out of a vehicle. Gave me options and asked many questions and allowed me to do the same. I did not feel like a paycheck to them and felt like they treated me like I was one of their family members who they wanted in a safe vehicle that was going to be dependable for me. Even when I came back the next day to ask questions and give my title over to my vehicle I traded in, I found out they went the extra mile got me financed at a lower rate which dropped my monthly payment. I couldn’t believe that they cared this much and told them how much I appreciated what they did for me and that I would definitely be a returning customer. What a great dealership! More
by kaylafarris1986
Employees Worked With
Levi, Alex, Austin and Randy
November 08, 2020
Everyone was very friendly and very helpful! The repair to my Tundra was done on time. I would recommend Turner dealer for any automobile needs! to my Tundra was done on time. I would recommend Turner dealer for any automobile needs! More
by larrywryan1
Employees Worked With
Lynn Haynie
